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This set up is very confusing for first time users
Thank you for your review! We're sorry to hear that you found the setup process confusing. We strive to make our platform as user-friendly as possible, and your comments are important to us as we work to improve. To better assist you, please reach out to us directly at feedback@printful.com. Our team is here to help guide you through the setup process and address any questions or concerns you may have!
Seamless and brilliant integration, easy and quick to use.
Thank you for the feedback! 💫 We appreciate it!
Have used Printful in the past. Their customer service is not great. We had an issue on an order where we had to cancel an order. We canceled the order on Printful first, then went to Shopify where we canceled it on Shopify's end and it read "canceled" after the order. All was good... that was until the order was pushed through again 4 days later without us authorizing it. We contacted Printful right away to say we had canceled the order and unsure why it was re-sent. The order had only picked 1 item, but that wasn't the issue. The entire time Printful is saying to contact Shopify and Shopify is saying to contact Printful. Printful kept saying "the order is already being fulfilled so we cannot do anything." When I show them we had already canceled the order and the order number is they same they would not listen.
After a ton of back and forth, they still wouldn't look into if there were any glitches but ended up refunding and canceling the order. It didn't stop there, the support representative accused me of "editing" the order number to say "canceled" after it so it wouldn't have been a duplicate order and lying that I had canceled the order. We did NOT lie and every record we show that the order was canceled and the billing page also indicated it was canceled.
We do not want to work with a company that accuses us of lying and "editing" order numbers.
Excellent
We appreciate the stellar feedback! ⭐
Great
We're glad to hear you think it's great! 💫
In case you might have any suggestions on what could be improved or have any questions, feel free let us know by reaching out directly via e-mail at feedback@printful.com. We'd love to hear your thoughts!
Very slick. It allows the creation of new products from inside the Shopify store. No more back and forth and bulk uploads.
That's fantastic! We're thrilled you found the process seamless. Thanks for sharing! :)
Printful is the print on demand app that properly syncs with the Shopify backend products the best of all of them. This makes it possible for me not to have to go in and bulk edit products or individual product edits. Printful knows what they're are doing!
It has several helpful apps at your service
In my personal experience...using Printful is EASIER than using Shopify itself. MUCH more intuitive with price changing, product editing, and especially launching a product to my Shopify store from Printful!
Printful makes it soooo easy to design and sell high quality merchandise in my online store! I love the selection of items, and the ease of use on their site.