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UPDATE 2: Still have my gripe below but quality has been good every time and turn-around is quick. Quality and turn-around time have been better than their competitors and their app is by far the most well designed.
UPDATE: I've received several samples from Printful. Quality has been great and the fulfillment process is seamless. But here is my gripe and the thing that gives me pause on moving forward with the Printful app. They've just done a product revision and the way they've handled it shows a lack of concern for the time and money invested by their users.
In this revision, they majorly changed the sizing and fit of one of their products invalidating all files that were made according to the guidelines they set previously. Apparently the old Printful templates that I used to design my products will no longer be acceptable for their print, cut, sew process. It would take at least a weeks worth of work to revise all of my designs to fit the new templates. This unfortunately is not an option for me so I will not be able to continue to offer these products that I've invested several months in designing and promoting.
While I do appreciate Printful's attempt to improve their product this latest update doesn't seem to take into consideration the time invested by their users. Printful could have built upon the old template to incorporate the new sizes. Instead they scrapped the old template, making it along with all the work that went into following it's guidelines totally obsolete. Needless to say, Printful's latest update doesn't do a lot for my confidence in moving forward with them. It seems to show their lack of concern for the time invested by their users.
It also shows their lack of concern for the money invested by their users. The samples I've purchased from Printful (before they announced they were totally revising the product) are now useless. I bought these samples so that I could best advise my customers on the shape, fit and sizing of Printful's product. Now that Printful has changed all of these aspects plus invalidated my design file, what's the point in having these samples? Will Printful reimburse me for these since they are no longer samples from which I can advise my customers?
ORIGINAL REVIEW: I like the app interface a lot. Hope it will keep improving with more mock-up generators etc. But it's a wonderful option for print on demand. Have not received any sample product yet but I assume it's of the same quality as Society6.
I'm happy with the connection to Shopify, the integration is simple to use. Products from Printful are not cheap for Portuguese market, but they have quality, printing is very good, and this is the most important for me. I totally recommend Printful to work with.
This is a great service. Your mock ups look great, need more selection in the caps section
I'm a small content creator and I use this app to help sell my merch as i live in a studio apartment and don't have space for inventory. It's great! only problem is there are no alternatives for some products and I don't know why.
Hello!
Thank you for taking the time to share your feedback, we truly appreciate it!
If you don't see any alternatives offered when setting up the product alternatives, it would mean that there simply aren't any available at the moment. We're always working to add more products to our product catalog and we appreciate your feedback regarding this!
If you ever have any questions - don't hesitate to reach out to our support team at support@printful.com or our live chat and we will be happy to help you.
Printful is a great POD supplier that works amazingly well with Shopify. It offers a large range of products and its features are simple and easy to navigate. My only feedback is that some items are only available in certain locations which can limit if you can offer them, or you offer them and should expect long delivery times. For the best part, they ship quickly and delivery takes only a few days with great quality prints that last.
I am using this app to create product mock up and print files and add them to my shopify store. I am excited and I will definitely provide more feedback when I get more experience using it.
Thank you for your review, we appreciate hearing from you and look forward to our collaboration!
If you get any questions or concerns along the way, be sure to reach out to us at feedback@printful.com, we'd love to hear from you! :)
- Vita
Its awesome ! I Love it. Keep doing and keep the good vibes. Its almost perfect and I am looking forward to see new things soon. Good.
The integration is good, but they take to long to fulfill orders 6 days to fulfill and 11 delivered with standard shipping and they said 5 to 7 days delivered
Thank you for your review, we really appreciate it!
Our fulfillment timeframe is 2-7 business days for apparel items and 2-5 business days for non-apparel products. Although we can't provide a specific date when the order will be fulfilled, we will definitely do our best to fulfill it as quickly as possible.
Shipping time depends on the selected delivery time and occurs during the business days as well. On rare occasions, there may be some unpredictable circumstances that occur which could delay the shipping time, but generally, the orders should be delivered within the estimated timeframe.
We will follow-up with you via email to gain more information on the delivery time you experienced with your order!
- Zana
The Integration was seamless and has been great so far! I just can't seem to sell
the new clothing line is lit! I've been able to expand my product line to 100s of products with 1000s of sizes in only a few short months. its totally streamlined and easy to use.