Reviews (7,355)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

February 20, 2022

I've just finished completing my first order and I will admit, it was not that straight forward to setup the fulfillment details. Additionally, the fulfillment process identified Latvia as the closest location??? I'm in the US and it sounds like I will be waiting a while for this. I am doing this order for myself to test the service before fully opening my shop so I'm concerned that I might need ...

Mister Miguel
United States
23 days using the app
Printful replied February 21, 2022

Hi, Miguel!

Thank you for your review. We're sorry to hear that there were some issues with creating your first order.
Please note that the item you chose can be fulfilled ...

November 6, 2018

I liked it till it comes to it syncing . then while im trying to figure it out ,, you keep asking mee to rate it

T's-&-A's Tee's By Artists
United States
20 days using the app
April 17, 2020

The installation and integration with Shopify is easy and without any problems. However, the waiting times for fulfillment and shipping is WAY too long (5- 7 working days for fulfillment and another 6 days for delivery) you can forget the 2-4 days for fulfillment as it seems the maximum is the norm. If you sell in Germany after a week of waiting the customer will most likely cancel the order and ...

Rakked Energy
Germany
15 days using the app
Printful replied April 17, 2020

Hi, thank you for your review, we really appreciate it! Our fulfillment timeframe is 2-7 business days for apparel items and 2-5 business days for non-apparel products. ...

September 28, 2017

Ordered a sample tote bag so I could test out the process for my customers. Great bag! However shipping to Canada took well over a week, the product was packaged roughly with a crumpled up receipt and was charged a $15 handling fee on delivery.

Clearly not for Canadian shoppers.

Nova Scotia Tidal Salt
Canada
15 days using the app
June 26, 2018

It might have been a great app except that I'm not paying THAT much just for a hoodie. You have to realise that if I want to make commission i need to mark up the price, and nobody is paying $70 for a basic hoodie with some writing on it

Hottest Vault
Canada
12 days using the app
March 31, 2020

The website is not user friendly at all. When I get to the step where I am putting a design on a shirt it is not practical or simple in any way mostly because I cannot enlarge the page. Even getting to that point is difficult to navigate. I asked about that as well as how to find which products are made in the USA. I only ever received responses with links that were not helpful as an aswer to ...

Lavender Road
United States
10 days using the app
Printful replied April 1, 2020

Thank you for your review.
We're sorry to hear that your experience with us has started off on a bad note, but hope we can improve it moving forward.

To clear things up - our ...

February 10, 2019

This app is ok, the price on the items are good but the shipping is ridiculously high. I'm going to another print company where I will be able to make a profit and actually sell items in my store

Evans General Store 2
United States
5 days using the app
February 25, 2016

Easy to use.

Not all products listed in app description are available to sell on my website.

Variant (mockup) images are not showing in Shopify. Makes the product listed useless.

Sol And Selene
United States
5 days using the app
March 27, 2019

Takes more than 10 days to fufill orders. If someone wants to take business to other level, dont use this app.

Not rating 1 start because it made it easy to recover the money I have spent on the order that was not fufilled.

Sabura
United Kingdom
4 days using the app
Printful replied March 28, 2019

Hi, thank you for your review!

I'm very sorry to hear that there was a delay with the fulfillment of your order. That certainly does not sound typical and we'll make sure to ...

Edited August 6, 2017

The app has a very annoying and downright bad behavior to import all the products it finds once connected to shopify, without the users' consent. This is web development 101. You should first ASK what to import (if at all) and then also provide the ability to REMOVE anything in case the user wants.
You don't do either of those. You import the entire collection, and then only offer an "ignore" ...

Slash Price
Australia
About 2 hours using the app