Reviews (7,243)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.
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Extremely slow, shameful quality of printing and merchandise and abysmal customer service. I have no idea who can possibly be giving these jokers good reviews.
Hi there!
We're sorry to hear that you have not enjoyed your experience with Printful. Please know that we take great pride in our quality but we also take responsibility for any errors on our part.
Our estimated fulfillment time is 2-5 business days, excluding weekends, holidays, and shipping, but we do our best to get the orders out as soon as possible.
If you have specific issues with specific orders, please reach out to us at feedback@printful.com and we will do our best to turn this experience around. Hope to hear from you soon!
I would! I have had a great experience to get me off my feet. I am concerned about sustained profitability as I grow. The price is high but I understand all that goes into it - so I think its worth it.
AWESOME, IT HAS BEEN A BREEZE UPLOADING AND MAKING MY PRODUCTS TO SELL ONLINE. THANK YOU PRINTFUL FOR MAKING THE EXPERIENCE WORTHWHILE!
WARNING: NEVER INSTALL PRINTFUL IF YOU HAVE ANY OTHER MOD OF POD APPS INSTALLED.
Installing Printful with OTHER MANUFACTURING ON DEMAND OR PRINT ON DEMAND vendors can destroy the shipping profiles. If you uninstall both, Printful will recreate the shipping profiles, but you lose your whole catalog of designed products on Printful and according to the company, the only option is to recreate them.
Never uninstall Printful or you will lose your designed products. While their support was attentive, they have no way to restore your store's products on their platform - they apparently do not make any backups. Poor design.
Additionally, as we have seen, any order that contains a PRINTFUL product and someone else's may reject the shipping address.
WE HAVE DISCONTINUED THE USE OF PRINTFUL.
Thank you for reaching out! Printful can co-exist with other POD platforms, however, it is true that if you uninstall the app, it would remove the sync and you would have to re-create the items from scratch. We would advise saving your products as Product Templates first, in case you need to adjust your settings/plugin. You can also add this feature request here: https://www.printful.com/feature-request.
Let us know if you have any further questions or anything else at feedback@printful.com!
-Lauma
Good afternoon, my company and I are totally disappointed with the purchase made, the samples that arrived in our possession are not what was requested at the time of making the purchase. The color sent in the design is purple, violet or purple. The sample items arrived with fuchsia embroidery. This is part of my company's brand identity and does not represent us at all. I attach images for your verification and I hope to receive a response on the matter.
Hi there, thank you for the review! We're sorry to hear that you were disappointed with your purchase. Please reach out to our support team via email at support@printful.com with the order number and a photo of the affected product. Our team will be happy to look into this and resolve this!
Great customer service. I'd uploaded an image that was pixelated around the edges, Printful held the order and sent me a message so that I could tell them whether it was supposed to look like that or not. It wasn't, so I fixed it, uploaded a new image and they fulfilled the order. Super easy and kept me from looking like a chump.
This is really user friendly...THANK YOU :)
the new clothing line is lit! I've been able to expand my product line to 100s of products with 1000s of sizes in only a few short months. its totally streamlined and easy to use.
The nice thing about Printful is that it's pretty automated and easy to add designs. However, the prices are VERY high so the margins are VERY low. Two days ago I found a place locally where I can literally make DOUBLE the profit (or at least get very close) with higher quality material AND they'll ship.
I had a sweater that I ordered 8 days ago that was supposed to go to an influencer with 419,000 followers, but since it hasn't even been shipped yet (8 days and still waiting) he will not get it in time.
Printful integrates well, but if you can't make much money, then you better sell some serious volume.
not bad
Thanks for sharing your feedback! We would certainly love to hear more about your experience as we're always looking to improve. Feel free to send us an email at feedback@printful.com. We truly appreciate your input! :)