Reviews (6,992)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its quality in apparel and accessories, noting the vibrant and durable print quality. The user-friendly interface simplifies product design and order management, while seamless integration with e-commerce platforms like Shopify enhances product syncing and inventory management. Merchants appreciate the efficient customer support, reliable fulfillment, and prompt shipping services. The app also offers robust design tools, including popular mockup generators, and supports scalability with a diverse product catalog, aiding in business growth through effective marketing tools and sales support.

August 3, 2020

The integration between Printful and Shopify has saved us so much time and effort, not just in uploaded products, but creating artwork as well with the Mock-Up Generator. Makes life so much easier!

Company Caine
Australia
About 1 year using the app
Printful replied August 6, 2020

Thank you for your review, we truly appreciate it.
If you have any additional feedback for us - be sure to reach out at feedback@printful.com! :)

- Vita

Edited March 10, 2021

I Used This App For Sopify. It Is A Nice App For Sopify. But It Could Have Been More Better. Although It Is A Very Very Nice App. And I Am Satisfied With It. Hope You Give More Great Thing's To This App.

fitcollectionspro
Bangladesh
About 1 year using the app
Printful replied March 10, 2021

Hi there,

Thank you for your review! It is important to us that our users are enjoying their time with Printful and we're constantly looking for ways how we can improve to make the Printful experience even better.

If there's anything we can help with, be sure to let us know at feedback@printful.com anytime!

- Elina

March 23, 2022

I've ordered a number of samples trying different print and t-shirt options and they have all been poor quality prints, which is very disappointing as the Printful app and service is easily the best to use.

HydroHQ
Australia
About 1 year using the app
Printful replied March 24, 2022

Hi!

Thank you for sharing your experience. Sorry to hear that it hasn't been a pleasant one.
Please know that we take quality concerns seriously and we'd like to look into this closer. Please either submit a problem report for your order or contact our support team via live chat or email - support@printful.com
We'd be happy to resolve this issue for you as diligently as possible.
Hope to hear from you soon!

- Renate

July 11, 2023

So far the best experience compared to other POD services. Selection of products are great. Some colors for some sizes are unavailable though but does not have a major impact yet.

Designs Multiverse
United Kingdom
About 1 year using the app
November 30, 2020

I have launched my store using Printful lately. All my orders are impossible to be tracked. I mean you can track them up to a certain point. Fulfilment was in Latvia, and after the parcels were sent abroad there is no tracking of them as if they were lost. Printful rep tells me to contact the Latvian Post and that it is in transit and she understands my concerns!!! She was not helpful and could not give any answers as if it was a bot. I am so disappointed I'll have to refund my client. DON'T USE THEIR SERVICES ON YOUR FRONT STORE UNTIL YOU CHECK THEIR DELIVERY SERVICES!!! CAUTION!!! Poor Customer Service!

yossiabulafia
Israel
About 1 year using the app
Printful replied December 2, 2020

Hey there, thank you for sharing your review and we are truly sorry to hear your experience hasn't been the best lately! We'll review the communication you had with our customer support internally.

I completely understand the current shipping delays can be very frustrating. Once the parcel is handed over to our carriers, we have no control over the shipping speed, especially, now, when everything is delayed due to transportation and social restrictions in place.

Once the order is sent abroad, it will remain with this status until it's received in the recipient's country and the first scan is made the tracking information should be updated then. In the meantime, the parcel can be in the queue on the plane, sorting centers, etc. The pending packages rarely get tracking updates about waiting in line which may give the impression that they're lost in transit. We will do our best to advise our customers of the wait times we receive from our carriers. Please follow the latest updates on our Fulfillment Updates page here: https://www.printful.com/fulfillment-updates.

If you have any additonal questions or concerns please feel free to reach us at feedback@printul.com!

-Lauma

March 30, 2017

Easy to use, true to colors, ships quickly, quality products.

Heart Key Creations
United States
About 1 year using the app
July 28, 2022

I used this app to sync all my Printful products to my store. I really like how the synchronisation is smooth and effortless. It would be nice if it would give me a very detailed break down of how it bills me for every order, like how it calculated the tax charged and other expenses

gm.nitai
Australia
About 1 year using the app
July 22, 2020

it is very easy to use, lots of products to choose from and they are always bringing in new products

DFY INC
Canada
About 1 year using the app
Printful replied July 29, 2020

Thank you for your review, we truly appreciate it!
If you have any suggestions for us on what products you'd like us to add to our offer, be sure to share them for a community vote here: https://www.printful.com/feature-request.

- Vita

August 31, 2023

print ondemand is very easy to make you business up

DSWsave
United States
About 1 year using the app
April 24, 2022

Printful is fine prints come out great! Material great too .need new types of sneakers also ,I like the variety of apperal .

New drop shop TruCharlesTafarian
United States
About 1 year using the app