Printful: Print on Demand , 4,294 reviews

フルフィルメントについてや発送についてなどの説明が非常にわかりにくいので、誰でも理解できる内容ではないので素人には不向き。問題となっている点については表記されるのでわかるが、その対処法がわからず毎回理解できていないまま進んでいるので不安が大きい。

The app has a bug its developers can't fix. Precisely, The shipping rate zone of Printful is empty, which means a customer can't complete the order, and my designed tees are worthless. I timely consult Printful customer support, and they can't do anything to fix it, and what they tell is waiting, waiting, and still waiting! I can't wait for two days! I tried to delete and re-install the app to restore its t-shirt shipping rates several times, and even deleted my Printful account and registered again. Still, nothing changed! Very frustrated! I have to repeatedly upload and design my products every time I re-install the app because the Printful dashboard doesn't offer the backup service! They are wasting my time.

They dropped the entire brand I was using without telling me. Help is friendly, but they are not there to help real issues, they are just 'OK, Sorry, I will feed that back, ok? "Anything else" ' Answers. They also have a limit on how many colours x size you want. So do not think you can make an empire. You need to have many colors or many sizes, your choice.

Super teuer, super langer Versand, super schlechte Bedienung, für uns ist das hier die reinste Zeitverschwendung. Die Preise zu finden und die Artikel zu erstellen ist sehr langwierig. Es ist nicht erkennbar was ein Artikel am Ende kosten wird. Die empfohlene Kalkulation der Verkaufspreise ist ein schlechter Witz. Wenn man die Preisempfehlungen befolgt wird jeder Verkäufer Geld verlieren. Dieser App oder besser dieser genaze Shop ist für niemanden zu empfehlen. Soetwas haben wir noch nicht erlebet. Sorry das wir das so schreiben müssen, aber das könnt Ihr mit den Kunden nicht machen. Wir drucken selbst Handyhüllen und das was Ihr hier an Preisen ausruft ist mehr, als dass was wir von unseren Endkunden verlangen. Wir machen einen ordentlichen Profit, aber mit euch würden wir nur Verlust machen und Ihr den gesamten Gewinn. Das ist ein Unfaires Geschäftsbgebahren. Wir können NIEMANDEM die Zusammenarbeit bei diesen Preisen empfehlen. Die einzige Firma die Geld verdient wenn man mit Ihr Zusammenarbeitet ist rintful. Der Shopbetreiber wird niemals in die Gewinnzone mit Printful kommen. Nicht bei dieser Preisgestaltung. Und Printful nimmt die Artikel selbstverständlich auch nciht zurück. Das heißt hier ganz klar. Prinfull gewinnt bei jeder Bestellung und der Partner verliert immer. Hände weg.

Products quality is good but more expensive than other POD providers. Terrible international shipping. Products take more than one month to reach customers after they are shipped! After contacting customer service and being told many times that they work on improving the service. I asked for clear answers on when improvements are going to happen. It turns out they are doing nothing about it and will not solve it in the near future. Did not even bother to workout a solution. My business is suffering because of the bad customer experience.

HIGH PRICED JUST MY OPINION. I feel like every company should make a profit when doing business.... However, I can't see how a regular store can make decent revenue. Many stores are paying for marketing to have Printful to make a product for let's say $38 which would be a good price to sell to a customer for me a store to have to sell it for $50 -60 + Tax + Shipping..... just to make a profit. I feel like Printful has the scale leaning in their favor. I go online and find the same base product selling on Jiffy Shirts for $11.00. I'm going to just use my own equipment...I love the concept and platform but it's just not worth it at all.

your service sucks ass i have nothing but problem and you don't seem to know how to restock your products

I swear its a new problem every single day with these idiots. I unsynced one of my product variants from the printful interface because it was out of stock (no surprise there, these people cant keep anything in stock) and now there is no way to resync it. They only have a choose product button which forces you to completely recreate the product. I am getting so sick of this incompetent company screwing over my business.

Excited to see what they could do we hastily we placed several sample orders, for multiple garments with Printful (in hindsight this was a mistake).. EVERY garment had 1x or more of the issues details below: • Badly folded and creased after being squeezed into mailing bags that are WAY too small (so they look used/worn)
• Grubby / Dirty factory floor marks
• Misplaced prints (so printed at an "angle" even though all of the artwork was 100% straight)
• Poorly embroidered logos that are bunched. (not enough backing used)
• Pretreatment stains (yellow) on ALL DTG garments.
• Poor delivery times that missed the agreed SLA times. • It was initially claimed that you now have a "UK" based production centre (which is part of the reason we contracted you, but it appears all of these garments were sent from Europe?) To be frank the overall quality and experience is shockingly bad, and if these had been sent directly to our customers (luckily these were all "Test" orders shipped directly to us!) I am certain that they would have ALL been returned leaving our reputation for high quality products and service irrevocably damaged. We raised all of these issues with Printful, and approximately 20x emails later with multiple different reps (you never know who your going to get! another part of the problem: it's basically just a call centre full of people that couldn't care less!!) the general "gist" of their responses we're that it's: "Within Parameters" These people are literally trained to dismiss your issues, and point to some BS "Parameters" that make no sense, and they basically repeat themselves with their fingers in their ears... Not once did they EVER accept responsibility... It truly was a shockingly bad experience. Shockingly bad products, shocking customer services, and shocking inability to accept the fact that screwed up, filthy dirty garments, covered in stains, with wonky prints, and badly embroidered logos are not within anyones "Parameters". Please don't risk it, its not worth it, even if by chance you get a good order once, you'll rue the day when you have a problem... they won't be interested.

My experience with Printful has been like a toxic relationship. A wave of good times and total nightmares. We've had problems with products (one time my customer received a bag that said "coffee, squats and Jesus" - not something I sell) and other times it was crooked or misplaced prints. Despite selling over $50K in the last 6 months however, the company has shoved my business aside. They've hired inadequate shipping couriers and failed to provide a solution when over 20 of my orders were completely lost over the last 2 weeks. Their only solution to this ongoing issue is for me to upgrade to the Pro Membership for $65/mo, where I can choose a reliable courier myself, which for the bare minimum (the expectation for shipments to reach my customers, as per their entire business model), seems unreasonable. Before the current shipping fiasco, and right after my first big round of sales, I was offered the Executive discount, which isn't much - a dollar or so in savings, per sale. Since I sell in spurts each time a new product is dropped, this doesn't allow for me to stay consistent with sales numbers. A month or so after my first product drop, I was approached by a high level account manager (Samanta) who wanted to "check in" and see why I wasn't making the same sales that I had originally made within the first week - I explained my business model and she continued to press me, letting me know that she'd like to see $15-$20K in sales moving forward in order for me to keep my Executive discount. She said that this wasn't a hard and fast rule but a negotiation for me to keep the existing rate. This felt gross to me since I hadn't asked for the discounted rate in the first place - it was applied as a courtesy in what I assumed was an attempt to create an ongoing business relationship. Being given sales targets as if I was a low-level employee of this 3rd party app left a bad taste in my mouth, and as soon as I expressed that, I was met with hostility and a lot of ego-driven passive aggressive responses. Multiple emails followed with her mentioning my "unwillingness to cooperate" until I asked her not to email me again. I chose to look past that until the recent shipping incidents and the lack of cooperation from the Printful team. It seems that they will only do what it takes to protect their bottom line, even if that means that your business suffers the consequences. They seem to be using the poor delivery performance as leverage to move me into an expensive Pro Membership as they understand that it's my only option to provide positive customer experiences. They have acknowledged the shipping issue and refuse to make changes. They do not care about your business and they do not care about your customers. Unfortunately I am still with Printful until I find a solution to move my products to a new fulfilment service - a lot of the damage to my business' reliability through the eyes of my customers has already been done. Save your business's reputation and all of the stress that will inevitably occur in dealing with this company - please go elsewhere. (Shout out to Mariam though, she is seemingly the only good human at that company)