Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its consistent quality, flexibility, and exceptional customer service. It provides a user-friendly platform for easy design uploads, product customization, and seamless online store integration. Merchants appreciate the advanced design editor features and the variety of mockups. The app's efficient integration with Shopify simplifies order and inventory management. Unique branding options, including sleeve prints and private label branding, are available, and merchants can use their own branded packaging. The print quality, especially on t-shirts, is consistently high, featuring vibrant, sharp prints on quality materials.

March 29, 2024

I don't see where I can get access to my different stores. I have a shopify and etsy shop and I don't see how to locate them to make changes. Unless it's not on the app. Otherwise it's good if it's just something quick that you need to check with your orders. Like it!

Shoe Bakery
United States
Almost 6 years using the app
Printful replied April 4, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned store access. Please send us an email at feedback@printful.com and we'll be happy to help!

March 28, 2024

After talking with support, it looks like Shopify has changed something, so all orders now have to be "manually request fulfillment." This is used to request fulfillment to the printful automatically.

I was told I could update my Shopify settings to " Enable Automatically fulfill the order," but this would also do the same to all incoming orders we need to manage ourselves.

Happy Endings
Canada
About 3 years using the app
Printful replied April 4, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned settings. Please send us an email at feedback@printful.com and we'll investigate right away.

March 11, 2024

Their customer support SUCKS now. It used to be great, but they shut down the phone number and their chat support is only weekdays during work hours now. I'm having an issue adding products and the fix they gave me would've deleted ALL of my hundreds of items, but they neglected to tell me that part. I was suspicious that might happen and confirmed it with them. They keep just sending me back to Shopify for help, instead of helping, giving me some BS about a product limit in Shopify that doesn't exist and sending me back to them...AGAIN. I don't know if they're pulling back support because they're in trouble, but there a 50/50 chance ik just gonna switch to Printify.

La Bindi
United States
Over 6 years using the app
Printful replied March 13, 2024

Hi there, thank you for your review! We appreciate the feedback you've shared and we'd definitely like to look into this further. Could you please reach out to us at feedback@printful.com? We'll check on the previous communication with our support team and help with the issue you've been experiencing :)

April 1, 2024

The app now actually makes it more difficult to access the Printful Dashboard. Where is the direct link button to go to the Printful web site? There is no access to ones templates as the app now opens at Shopify. It would be preferable to be able to go directly to one's templates rather than have to open a new product all the way through. Feel free to fix it rather than publish a one star review. (It is only one star because this does not need to be printed it just needs to be fixed and you all brought it here at the feedback offer) Printful is the best print on demand company on the planet as far as i am concerned and this fix would be nice.

River Jade Smithy
United States
About 4 years using the app
Printful replied April 3, 2024

Hi there, thank you for your valuable feedback! To address your concern, you can access your Printful dashboard directly by typing the URL into your browser https://www.printful.com/dashboard/default

Also, if you have any new feature recommendations or suggestions for Printful and Shopify integration, you can submit them through our feature request page https://www.printful.com/feature-request This will help us to better track and organize all new requests and ensure that they're properly addressed!

March 22, 2024

I have been working with Printful for over 3 years, and like many business relations, you'll have issues. What I like about Printful tho, is how easy it is to handle any design or layout issues you may have. Printful has been a great tool for me.

Crooked Halo Clothing
United States
About 3 years using the app
Printful replied March 24, 2024

We're delighted to hear Printful has been a great tool for your business! Providing you with the support you need to handle any issues is one of our top priorities. Thanks for sharing your positive experience! ⭐

April 8, 2024

Would like to have more Bella and Canvas Product, and also having more durable , High Quality product to choose from in all solid black, Printful is Awesome.

SpadeSpear
United States
Almost 3 years using the app
Printful replied April 10, 2024

Thank you for your review and recommendation! If you have any suggestions for new products you'd like to see from us, you can also submit a request on this page https://www.printful.com/feature-request This will help us to organize all new requests better and ensure that they're properly addressed!

March 10, 2024

I cannot even imagine using another POD supplier as my primary contact. For many years, Printful has been a great asset for my company, and they continue to improve with pricing and features every year. If you are just starting with POD for your business, this is the best company to start with.

AfroSpace Studios
United States
About 1 year using the app
Printful replied March 14, 2024

We're truly grateful that you have chosen us throughout the years! Knowing that Printful has been such a valuable asset to your company is incredibly rewarding. We're dedicated to constant improvement, and your feedback is what drives us to provide the best service for you and our users.

Thank you for your feedback and the kind words!

March 28, 2024

I'm the owner of Avalanche Apparel, LLC (Minnesota clothing brand) and have been loving what Printful offers. Easy POD to customers. Easy design creation and file upload. Easy keeping things in groups. The ONLY thing I wish we could do is to have larger printing areas and more sweatpant options. This doesn't negate the 5 star or 10/10 rating, just a side note for people coming here and as a suggestion. Would love to see Printful get in contact with 'ASCOLOUR' for their "MENS STENCIL TRACK PANTS - 5921"

Anyway, great service and platform. Great way to link to Shopify and our Instagram page.

Thanks,
-Dom
CEO of AVAP

Avalanche Apparel
United States
3 months using the app
Printful replied April 4, 2024

We're glad to hear you found the process easy! We aim to make the process as seamless as possible.⭐ We appreciate the feedback and and the suggestion. Feel free to send us an email at feedback@printful.com and we'll take a look into it. :)

April 3, 2024

I do recommend the app to others, how ever was a little confused when you couldn't do this product
JDM Bill Cap
Another thing you change things to often, I come on like today and do this servery and try to make a product and order it. For some reason I cannot find a way to my templates?

highway555.store
Australia
Over 4 years using the app
Printful replied April 4, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll be happy to look into it.

March 22, 2024

Print on Demand is the best website to start your own business. I've started my own clothing brand and the customer service is great! They respond very quickly and I highly recommend this. If you want to start a business this is the site to go to.

Next Future Clothing Company
United States
Over 1 year using the app
Printful replied March 24, 2024

Thank you for sharing your experience with Printful and our very helpful customer support team! Providing quick responses and excellent support is what we strive for. We're honored to be your go-to choice and greatly appreciate the recommendation! :)