Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and superior value. It's user-friendly, allowing easy design uploads, product customization, and online store integration. The app offers a variety of customizable items and advanced features like sleeve prints and private label branding. Its integration with Shopify simplifies order and inventory management. The design editor is efficient, and customer service is responsive and professional. The app also provides white-label packaging options for effective brand building.

April 21, 2021

The integration works excellently! If I make a mistake, I can delete the product straight from Printful! Plus there are so many products to choose from.

TenFunk
Australia
2 months using the app
January 5, 2023

Absolutely love the deign capabilities, product options and pricing. I only wish there was a way to sort your product templates by "already in store". Overall incredible job!

Life Shift Yoga
Canada
2 months using the app
September 11, 2019

Very easy integration and already had my first 4 orders, 1 or which was dispatched within 24hrs. Will revert back once have inspected quality but so far so good.

Abarthclub Hertfordshire
United Kingdom
2 months using the app
January 6, 2016

The new mock up experience is freaking fantastic and very smooth and quick. I hope you can apply the same technique on the rest of the products.
Thanks,
Ayad
store421.com

Monroe Blvd
United States
2 months using the app
October 12, 2020

I have never set up a website or online store all by myself in my life. I'm sure there is a lot of programming and linking behind all of this. The set up is simple once you grasp what's going on. There are so many opportunities with this for creators! Thank you for opening the door!

Imosthigh
United States
2 months using the app
November 3, 2018

Awesome and very easy to use! Shipping and turnaround time is excellent! Would recommend to anyone looking for a company to make T-shirts! A++++++++

Just Right Services
United States
2 months using the app
September 19, 2016

Great App! User friendly and easy to set up! I run my store off of this!

Foughtcloud
United States
2 months using the app
November 12, 2017

So cool! Easy to use! Very helpful and useful!

Smilecrylaugh
United States
2 months using the app
April 10, 2023

Anyone giving this service more than a star doesn't sell more than 2 shirts a month.

We spend about $4,000/month with Printful and they couldn't care less about us. Imagine if YOU had a customer paying you $4,000/month and you had a rough 100% markup like they do. About 15% of the orders have one issue or another.

Packages lost, that Printful has refused to replace, because they can't be bothered to submit a ticket with USPS. Designs printed on the wrong side of the garment. Holes in garments. Sending products to your customers from other shops, instead of yours and some of the things they've sent have been humiliating and we've had to explain to the customer how it wasn't one of our products. I could write an entire novel with all of the issues we've had.

I make a point to let them know about every single issue that they cause in hopes of their service eventually improving and they've BANNED us from their live chat, because there are so many mistakes made and they clearly don't want to hear about them.

Own Your Stigma
Canada
Over 4 years using the app
Printful replied April 11, 2023

Hi!

Thank you for writing a review.
We're sorry to hear about your experience with us. Please know that it has never been our intention to inconvenience you. We have certain policies when it comes to shipping issues and each case is reviewed individually.
While our prices may be a bit higher than other providers, our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.
We're thankful you are taking the time to report each mistake since we are constantly improving based on your feedback. We ship out thousands of orders each day from each of the facilities, so some errors can happen but we do take responsibility for them.
Please note that users are not banned from chat, our chat at times is not available due to long queues, however, we are available via email 24/7

Thank you for sharing your concerns, they help us look into situations closer and improve the services we offer.

August 6, 2019

The integration is seamless - everything is up and running instantly. We had no roadblock in the integration process even though we are noobs at this

Monkeyuser
Romania
2 months using the app