Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and superior value. It's user-friendly, allowing easy design uploads, product customization, and online store integration. The app offers a variety of customizable items and advanced features like sleeve prints and private label branding. Its integration with Shopify simplifies order and inventory management. The design editor is efficient, and customer service is responsive and professional. The app also provides white-label packaging options for effective brand building.

January 12, 2018

The sight has been very helpful with the startup of my e-commerce business, AARt-tees.myshopify.com . The support I've gotten from their "gurus" has played an integral part in successfully getting it up and running. Thank you!

Aart Tees
United States
2 months using the app
August 22, 2016

I like this app because it is very easy to add images to the offered products and saves to my product page.

Giftsandmore1
United States
2 months using the app
September 1, 2022

i really love the ease of personalization with the app. I am able to customize items i see myself using.

Aurits Essentials Store
Canada
2 months using the app
January 29, 2022

great offering! makes starting up an apparel store extremely easy and low cost. Great also for testing

XR Apparel
United States
2 months using the app
December 31, 2018

Awesome app, easy to use, no brainer - not a paid comment. I got alerts on all the stuff that were out of stock and it took me to a page to set my alternatives and everything. This app was really awesome

HUSTLE WITH LANCE
United States
2 months using the app
December 5, 2018

MUy buena aplicacion me permite diseñar las camiseta y poder ver las variantes me resulta de mucha ayuda

EquaStore
United States
2 months using the app
May 23, 2020

Awesome service. They even have an API which you can automate product creation. Really and truly helpful at getting started with a shop full of unique products.

hiroler.com
United Kingdom
2 months using the app
Printful replied May 24, 2020

Thank you for your review!
We're glad to hear that you're enjoying our services and look forward to our ongoing collaboration. :)

- Vita

September 10, 2021

Just starting out with the POD setup, I think Printful has put all the tools needed to make this a smooth and helpful transition.

Jeep-culture
United States
2 months using the app
October 4, 2020

this is very great to work with. It is really amazing and helps a lot ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

ICY 1
United States
2 months using the app
July 3, 2020

I should have checked their company history and BBB rating before ever using this manufacturer! I have had nothing but problems. They have cost me customers, and money. The latest problem was the last straw- I created an item and ordered it as a sample for myself (May 30). I received notification (from printful) on June. 8 that it had shipped. I received notification on June.9 (from DHL) that an electronic shipping label had been created. I waited and waited for the arrival date of June 16- June 22 - still no package. I messaged printful and was told to just keep waiting- it's on the way. So, on June 29, I contacted DHL - they told me that never received the package, and therefore nothing was coming- I should contact the manufacturer. So, on June.29 I contacted Printful again (after waiting in a queu line of 66 people to virtual chat because they have NO PHONE NUMBER)- I was again told to just keep waiting. I told them that DHL never received the package. They denied everything and took no responsibillty and told me to just keep waiting. I finally received a call back from a manager 2 days later- and was told- yes, there was an error-the item was never shipped. Tracking was never updated, I was never notified- nothing- and I had to DEMAND a refund in order to get one. After all of this, i received another e-mail (from a different manager) giving me a completely different story- and telling me to keep waiting. UNBELIEVABLE! This company is shady, has horrible customer service, and is completely unreliable! STAY AWAY!

Streetside Apparel
Canada
Over 4 years using the app
Printful replied August 10, 2020

Thank you for your review, we truly appreciate hearing your feedback!
We are, however, sorry to see that you have met with these concerns, it should certainly not be the expected quality for our shipments.

From what we understand, this order was lost in transit, even though it was shipped out from our fulfillment facility, as this is also something that can happen on the way to the carrier.

Our phone support has been off, while we helped clear the large email backlog, but we see that you have successfully reached us via a call and we hope these concerns are now put to rest.

If you have any additional feedback, as well as any questions or concerns, be sure to reach out at feedback@printful.com!

- Vita