Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this print-on-demand app for its consistent quality, flexibility, and superior customer service. They find the platform user-friendly, allowing easy design uploads and customization. Unique features such as sleeve prints and private label branding are appreciated for enhancing brand professionalism. The app handles all logistics, from printing to shipping, and integrates seamlessly with e-commerce platforms for simplified order and inventory management. Its product management, image uploads, and order tracking interface is considered top-notch. The extensive product catalog, exceptional print quality, and efficient fulfillment process make it a top choice for print-on-demand services.

June 3, 2021

I've used this app to offer other merchandise on our store. The app is intuitive and easy to use. The support is very helpful and the response times are very short. I'd highly recommend this app for all your merchandise needs.

BlackNerd Coffee
United States
About 2 months using the app
November 18, 2015

Very easy one you get the hang of it

Jacktee
United States
About 2 months using the app
March 20, 2017

Overall good. Not being able to clear out backend on the vendor side of Printful is annoying as it's less organized. Also, please options of type of print. I now have to look for alternative solutions as I sell shirts with metallic vinyl. Please add!!!!!

Pinch Hot Sauce
Canada
Over 3 years using the app
September 24, 2018

Excellent App, user friendly is the most important attraction. Simple back end, easy product editing and site submission. Thanks Printful.

Coco Plums Closet
United States
About 2 months using the app
February 14, 2021

It is a very interesting site and it is easy to design clothes or some other thing. I don't have any earnings yet, but I won't give up and I know that success can be achieved

Now-Top
Serbia
About 2 months using the app
Printful replied February 14, 2021

Hi! Thank you for the positive review!
Definitely don't give up, we are here to assist you in any way you need. You can check out our marketing tips to boost your sales and also check other helpful information on our blog: https://www.printful.com/blog/marketing-tips/
We are certain everything will work out!

- Renate

Edited May 5, 2020

I used this app to add Print on Demand (POD) items to my store, it is really easy to pick a product from Printful add a design or text and add it to your Shopify store. Check it out.

Shop at Sues
Canada
About 2 months using the app
February 18, 2021

The best bundle of services! They really helped me start my business simply. Stay so progressive always!

Ninja Urban
Ukraine
About 2 months using the app
Edited June 12, 2023

UPDATE AGAIN:6-12-23 Delivery Delays??? 6 months later still no contact from support about any issues at hand WOW
UPDATE AGAIN:1-15-23
I have been trying t reach support for weeks. You state that you have live chat but I have yet to ever reach Live Chat. I have a business question and I need to reach a live agent. HOW do I do that? I clicked the bottom right and asked for support and this is what I got. How do I get in touch with Printful support?
Get in touch with our team using any of the contact methods below.
Live chat: use our chat widget in the bottom-right corner of any printful.com page.
Printful app chat: go to Settings, click on Customer support > Support chat where you can also upload photos straight from the phone if necessary.
Email: send an email to support@printful.com
Please Reach Out To Me ASAP.
UPDATE: Couldn't figure out why I wasn't selling and would get the occasional message about weight. So I looked to see what shipping weight for 1 tumbler is and they have it set for 11.25pd and one is even 16 pounds! No wonder my tumblers aren't selling. I have tried to reach out to customer service but there is no live chat that I have been able to fund. Printful if and when you see or read this please reach out to me so we can get these issues resolved. Also is there a reason why you aren't showing up on my vendor list?

Expressive DeZien
United States
Over 3 years using the app
Printful replied January 9, 2021

Hi there!

Thank you for your review! I'm very sorry to hear that your experience with using our services during this difficult time has not been pleasant! I completely understand how frustrating the delivery delays are. It is true that we have seen slight delays caused by Covid-19 + holiday order influx on average. We also suggest communicating these delays to your customers to help manage their expectations during this time.

I understand that you had some concerns about your orders. It is important that you receive high-quality service from us and we definitely want you to have a positive time using our services!
We would like to look into the communication you had with our Customer Support team and make sure the issue is addressed. Please provide information on your experience with our customer service by sending details to feedback@printful.com, we would appreciate hearing from you!

UPDATE:

Thank you for your feedback. We're glad to hear about your positive experience and hope to continue providing our best support! :)
If you have any questions or concerns, please don't hesitate to reach out to us!

- Elina

October 13, 2021

parfait , très facile et agréable a utiliser , je recommande a ceux qui souhaite se lancer dans l'Edition de produit personnalisés

RGDB-DESIGN
France
About 2 months using the app
August 31, 2016

Easy to use, integrates well, and printful takes care of the tedious details. Great experience so far!

Chitown Shirt Shop
United States
About 2 months using the app