Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and superior value. It's user-friendly, allowing easy design uploads, product customization, and online store integration. The app offers a variety of customizable items and advanced features like sleeve prints and private label branding. Its integration with Shopify simplifies order and inventory management. The design editor is efficient, and customer service is responsive and professional. The app also provides white-label packaging options for effective brand building.

April 8, 2016

Printful app is very intuitive and creating dozens of products in a few hours is possible even for a first time user.

Ashtart
United States
2 months using the app
November 2, 2020

Customer service is horrible! It was much better pre-Covid when you could speak to someone. I've had stock issues and I keep sending screenshots and explaining the problem and the reps keep bringing up a totally separate item which has nothing to do with what I'm talking about. It's like I'm talking to myself.

Crimson and Clover Studio
United States
About 4 years using the app
Printful replied November 3, 2020

Thank you for sharing your review with us, we are so sorry to hear your time at Printful has been unpleasant lately, but we hope to improve it moving forward!

I was able to find your inquiry and I truly apologize for the miscommunication on our part, we'll investigate this internally to improve our services.

I have followed up with you directly to gather more information and hopefully find a solution to your problem.

-Lauma

February 24, 2017

I love how it prints its different i need to find out motre about it but so far so good i thought i had fulfillment set up from printiful to shopify? Do i not?

Sarahs Secret Closet
United States
2 months using the app
December 2, 2017

I Love The Printful app, they have access to great products and a system that makes it easy to personalize, promote and sell to my customers! Printful is Great!!!

Videos Images Pictures
United States
2 months using the app
Edited November 24, 2020

App works great but the company has decreased in quality and customer service over the last 2 years.

Cam's World Customs
United States
Almost 5 years using the app
Printful replied November 25, 2020

Hey! Thank you for sharing your review! We'd like to hear more about your time here at Printful, please feel free to send us a message at feedback@printful.com

-Lauma

January 30, 2019

Cannot recommend PRINTIFUL enough! I'm new to P.O.D and was using another service (Custom Cat), of 5 orders 3 had to be refunded because of absolutely rubbish quality print and it took a little over 4 weeks for delivery. Just received my order from pritiful today... 2 weeks to Australia and absolutely PERFECT! I hope to be putting through many more orders in the near future. These people are rated the best in the business for a reason, get on it. :)

Rizendesign
Australia
2 months using the app
July 28, 2016

A fantastic service. Unfortunately as my business is based in England I will be using an English drop shipper in the future.

Dr Watsons Football Clobber
United Kingdom
2 months using the app
February 11, 2016

This app make my work more easier

Bubibo
United States
2 months using the app
January 2, 2019

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Crown Town Studios
United States
2 months using the app
November 26, 2022

It really makes it easy to create products. It is such a time saver, I can literally do two things at once, create and list. I'm glad it is easy.

Trashee Tees
United States
2 months using the app