Printful: Print on Demand , 5,827 reviews

One of the best tools in the e-commerce entrepreneur's resources. Exceptional customer support and a great app; easy to use and versatile in its function. There is always room for improvement however, where the aspect of ready-made designs can be covered. I give it five stars, highlighting the customer support and care.

I have been using Printful for a while now and would recommend it to all up and coming Businesses on the internet.

The experience is amazing. I'm a beginner and am hoping to get some extraordinary sales in a short time from now. The staff too is very helpful in the setup process.

Great App Great Service Great Innovations.
Great App Great Service Great Innovations.
Great App Great Service Great Innovations

Perfect for someone getting into this type of industry for the first time.

Honestly, I am conflicted. I am very pleased with the customer service and have felt they truly have a genuine interest to make their customers happy. I have also been quite pleased with how easy their dashboard is. However, my major concern is with the quality of their leggings. I have ordered several samples and the print quality looks fantastic. I was also quite pleased with the quality of the material. The paramount issue involves two things......
1). the stitching along the crotch area doesnt seem to hold very well. 3 out of the six samples we ordered is already starting to come undone after wearing only once.
2). The lining inside the legging is white and shows through any legging that has a dark color (most especially on the black color).

To be fair, I haven't addressed the issue with them just yet. But I will be contacting them in the morning. I wish their customer service was more readily available as they seem to only stay open from 10:00 am - 5:00 (MST). I am hoping they will have a resolution to this problem.

I would not recommend Printful. On my first three test orders there was a problem with every single one. The first hoodie I ordered had the stitching at the seams coming undone as soon as I pulled it out of the package. The second order was an embroidered beanie. It was supposed to be a fish and the stitching went well outside the outline of the fish even though the mockup clearly looked just fine. The third problem was with two different sizes of the exact same hoodie. Both hoodies had the exact same designs on them but when they arrived only one hoodie had the correct color gold text , white the other somehow had white text...I don't even know how they could screw that up when the mockup was clearly fine. Additionally it takes them way too long to print. I made a small order on 10/12/2020 and it took them 14 days to print it! That is absurd! The only reason why I gave them 2 stars instead of 1 star was the fact that they refunded me my money for the first order. I didn't even say anything about the second order and I just submitted a complaint about the 3rd order so we will se how that goes. I highly recommend that you use SPOD instead. Their prices are better, they guarantee 48 hour fulfilment, and honestly I think the quality is much better. I made a test order 12 FULL DAYS after a printful order and they both arrived at my doorstep on the exact same day!

there could be more products and more customization but all and all things are really good thanks again for everything

This company has a very long lead time. If you want your customers to experience fast and reliable service then i would suggest staying away from this company, typically the lead time is about 1-2 weeks before they ship out the order. Very disappointing and i'm sure there are better options out there.

Started off ok. Easy to setup. However, I had 5 orders delayed for over a month because they updated an item (Black hoodie 1 replaced with Black hoodie 2). I received zero notification that the item was not out of stock, nor did I receive any notice that my orders had been delayed.
Having been told by support that I now "just" had to go manually update all my designs I got an error that the platform wasn't working. Customer support told me (of course) that this was a shopify problem and I should clear cache/cookies and reload. So I did. To the same error.
Deleted the app and installed Tpop.