Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this print-on-demand app, especially for those launching a clothing brand or selling designs. It's praised for its consistent quality, in-house printing control, and customization options like sleeve prints or private label branding. The platform is user-friendly with easy design upload and product customization. It integrates seamlessly with Shopify for easy online store management. Merchants appreciate its efficient fulfillment and shipping services, and prompt, helpful customer service. The app offers a wide range of customizable products with exceptional print quality.

July 29, 2020

Unbelievable! I just never find such cool APP! it helps me with everything! I like it!!!!!!!!!!!!!!!

iHandy Tools
United States
14 days using the app
Printful replied August 2, 2020

Thank you for your feedback, we truly appreciate it.
We're glad to hear that your experience with us has been great and look forward to our ongoing collaboration! :)

- Vita

May 23, 2022

Still building my store, but the integration works great and am very satisfied with Printful's product selection. Will also be building a second store using Printful.

Foreman Threads
United States
14 days using the app
April 18, 2017

Tech support is a joke. Margins are crap. If you have issues shipping internationally, they "recommend" that you not sell to international customers.
There are other companies doing this very same thing.

United States
About 1 year using the app
June 12, 2016

this app is fantastic great app. i would highly recommend it to todos

United States
14 days using the app
January 4, 2019

Useful app, shows you what you need on a daily basis. I wish you could do a little bit more overall but all in all its a nice app.

Word Weaver Ink
United States
10 months using the app
December 4, 2019

horrible customer support. zero effort and understanding. even if you explain the issue as if you would to a child, they still do not get it. horrible.

11 months using the app
Printful replied December 5, 2019

Thank you for your review!
We are truly sorry to hear that your experience with our customer support has not been all that positive, but we do hope that we can improve it moving forward.
We'll send you a followup shortly and hope that we can clear up any concerns you currently have.

- Vita

Edited March 11, 2020

Ridiculously slow! Fulfilment and delivery up to one month! That will hurt anyones business as no-one want's to wait that long for their product. Sure, they'll tell you that fulfilment is within 2-7 business days, but we have already waited 5 days without anything happening to our order. Add 2-7 business day for the fulfilment and then the delivery time on top of that, and we'll have lost a repeat customer!

REPLY TO PRINTFUL: The order was placed on the 5th March. We were then given an estimated fulfilment time from 10th - 17th March plus shipping time of 3-4 business days on top. So 5 days just waiting, then up to another 7 days in production plus 3-4 business days for delivery. That means the customer had to wait up to 20 days for their product. It's the initial 5 days where nothing happens that's the real problem here.

Pet Lovers Gift Shop
United Kingdom
11 months using the app
Printful replied March 10, 2020

Thank you for your review!
We're sorry to see that you have encountered these concerns with our estimated fulfillment times and I would like to give you some additional details on this.
We take 2-7 business (working) days to fulfill orders of custom products and you can see what goes into the fulfillment process in our FAQ here: https://www.printful.com/faq/shipping-packaging-fulfillment/6-how-long-does-it-take-for-my-order-to-be-processed-, then you would add shipping time to this estimate. Most of our orders are fulfilled within 3 business days.

Please not that if 5 days have already passed, you would not need to add an additional 2-7 business days to the estimate. You can see the estimated fulfillment timeframe for the order by opening it up in your Printful Dashboard > Orders. It looks like your order is currently already gone through quality check and should be packaged and shipped relatively soon.

If you have any additional feedback, as well as any questions or concerns, feel free to reach out to us at feedback@printful.com!

- Vita

January 28, 2017

The delivery was quick so far. Love the product.

United States
14 days using the app
November 14, 2022

I love using it, it is so simple and easy to use! doesn't take a much to design, and sync/populate items.

The Gypsy Girl
United Kingdom
14 days using the app
February 23, 2017

Excellent app!!! Most importantly USER FRIENDLY!!!

Haters Gear Apparel Llc
United States
14 days using the app