Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and superior value. It's user-friendly, allowing easy design uploads, product customization, and online store integration. The app offers a variety of customizable items and advanced features like sleeve prints and private label branding. Its integration with Shopify simplifies order and inventory management. The design editor is efficient, and customer service is responsive and professional. The app also provides white-label packaging options for effective brand building.

Edited October 27, 2017

After one year of using them the main problem was for me the quality. They kind of don't care about it.

Cheers

Maylwear
Hong Kong SAR
Almost 2 years using the app
November 3, 2022

Nunca tinha usado esse tipo de serviço antes e pude começar a vender MUITO rápido. Recomendo fortemente.

Élfico etc.
Brazil
26 days using the app
April 16, 2020

It's great as of now, I'm new to Printful, so far so good. It's easy to use, but I had a hard time at first navigating between Printful and Shopify, but after a few hours, a lot of reading and training videos, I got it.

The GREEK HUT
United States
Over 1 year using the app
Printful replied April 17, 2020

Hi, thank you for your review! We're happy to know you are liking our platform so far! I am sorry to hear that you encountered some trouble with navigating between Printful and Shopify at first. Since these are two separate platforms, there are some actions which can only be done in Printful and some only in Shopify. It might take a moment to get used to using them both and getting familiar with all the features, but I'm glad to hear you feel comfortable using the platforms now.

In case there's anything we can help with, be sure to let us know anytime at support@printful.com!

- Zana

March 29, 2021

Good app, very easy to use.
Fully integrated with Shopify !!!
I recommend everyone to use this service.

Adizes Institute Publishing
United States
26 days using the app
February 5, 2018

It's Great!!!!!!!!!!!!!!!!!!!!!

A C T S 2 38
United States
26 days using the app
May 2, 2018

So far, it's been easy to use.

Rebalance Apparel
United States
26 days using the app
Edited January 29, 2020

Really like Printful! I changed from Spreadshirt to Printful because of the better Customer Support, bigger range of products and way more friendly user interface.

BlackWoody
Germany
26 days using the app
Printful replied January 29, 2020

Thank you for your review, we appreciate your feedback.
We're glad to have you with us and look forward to our collaboration! :)

-Vita

August 11, 2022

Calidad buena,atencion al clientes muy buenas ,tiene todo lo que se necesita ,muy recomendable.Es un gusto trabajar con ellos

MDM
Spain
26 days using the app
Edited April 25, 2022

Printiful is an AMAZING app/service to use when you're either 1.) testing out how a product will sell on your website without having to purchase a full inventory of something that may or may not sell 2.) if your company does not keep inventory of the products you sell, printiful handles that for you. Create your designs, list them, and never have to worry about shipping or handling any products. If there is only one negative I can say for Printiful, it is the speed of delivery, but this is to be expected and in no way something within their control.

Drop Top Company
United States
Over 1 year using the app
Printful replied March 17, 2021

Hi there,

Thank you for your feedback. We're so glad to hear you've had a positive time with our services. At this time there can be shipping delays, however, we are noticing that they are becoming shorter so we hope to get back to regular shipping times soon. We sincerely appreciate your patience!

- Elina

July 10, 2020

Ship times take forever and there is no live service. I'm about to leave after 18 months. Was a good service but now all I have are angry clients.

Super Living Today
United States
Almost 2 years using the app
Printful replied July 15, 2020

Thank you for your honest feedback! We're sorry to hear the shipping delays with your orders.

Covid-19 has also affected delivery times worldwide due to border closures and limited cargo travel. This is not something that we can affect as it involves global processes and policies. While more flights are being scheduled, some delivery delay is still expected for the time being until the situation with the pandemic really improves. We have placed disclaimers on our site when placing an order as well as on our Covid-19 updates page about possible shipping delays (see here https://www.printful.com/covid-19).

We can be reached at support@printful.com and chat feature is available during US business hours on Mon–Fri. On average, you can expect a reply from our customer support team within 48 hrs.

I see you have been in touch with our customer support. I'll send you a follow-up email to make sure all your concerns have been successfully resolved.

Please let us know if you have any additional feedback, write to us at feedback@printful.com

-Lauma