Reviews (7,340)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
Refine
-
By rating
All right, so I shipped our first order on the 26th of March. The order was supposed to be delivered between the 2nd and 9th of April.
It's currently the 14th of March, the customer has not received anything yet and Printful has not sent me an email about it whatsoever. (The live chat also told me that she could not help with it)
How exactly, are you supposed to run a print on demand store if client's do not get their products and the sellers are not told anything? And this is the FIRST ORDER?!
Thank you Printful! You really help small business owners like me!
Don't do it! They basically charge you retail prices and squeeze your margins to the point they are not profitable, after facebook ads and shipping costs I am left with (negative) -$4 to +$3 for all of my troubles. Based on their cost I need to charge $70-80 for a hoodie. This would be fine if the quality of the product were aligned with the cost. They are not. We have experienced multiple print peels and errors and many customer complaints. Cost aside the functionality is fine but note they will have many inconsistencies in the availability of the product. We liked a more premium feel so opted for the next level 4600. However, keeping this available on the site is a full-time job. The shirt is often out of stock, our latest issue seems to be we are unable to add the basic white tee as a variant. Like seriously I can't add white as a variant, this is the most basic of options?!?! In short a good option if you are looking for cheep quality prints and products for perhaps band merchandise but if you are trying to create a credible brand I'd use them to test designs and samples to get a feel for how people are responding to your designs, then immediately switch to a local screen print if your style is popular. Based on ease of use for new brands just starting out is the only reason I'd give them 2 stars. Once you scale to a point you'll need to move away from printful and find a printer you can work with on a more long term basis.
Hi!
Thank you for your feedback. We're sorry to hear that your experience hasn't been the best.
We have forwarded the information provided to our developers to look into it. We are constantly working on improvements, so we appreciate you taking the time to share your concerns.
Please know that we take responsibility for fulfillment and manufacturing errors; we urge customers to reach out to the support team in case there are issues with the store or received products.
We are a stock on demand company and we are constantly going through all of our products to see what options are available and which have stocking issues, so thank you for bringing this up.
Our apologies for any inconvenience caused. In regards to product-adding issues, please reach out to feedback@printful.com directly.
- Renate
Best print on demand provider, with the best costumer service. I can highly recommend it!
Thank you for this fantastic app. It was perfect and very easy to configure everything! All the best.
buenisimos productos y buenisima atencion al cliente,10 estrellas.contestan en seguida a la chat y te recuelven el problema en unos minutos,ademas tienen un monton de tutoriales que te esplican todo en el dettalle,muy contento.
I have been using printful for a while now and i love how easy it is to use, i quit using printify, even though it was cheaper, they did not carry as many variants as printful and Printful’s quality of the items is superb. I understand due to the pandemic, shipping has not been that great, however my client received his mugs on time. So, so far i have no complaints.
Hey there,
Thank you for your review! We are happy to hear that you are enjoying the quality of our products and are looking forward to a long-lasting collaboration.
-Liva
I use this app to create my shirts for my website. It’s simple great layout and highly recommend it to anyone. Great features, amazing products and I love the quality of the shirts.
Great App! Very easy to use and very intuitive.
I really like how easy and fast it's the process to desing the products and how efficcient is the page to load in the shopify page!