Printful: Print on Demand

Printful: Print on Demand

by Printful

Top-rated print on demand dropshipping & warehousing service

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    82% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    3% of ratings are 2 stars
  • 1 of 5 stars
    7% of ratings are 1 stars

All reviews

1 - 10 of 72 reviews


This app would be better if there was a system in place that deleted the "out of stock" variants automatically, while letting the store owner know

Developer reply

December 25, 2020

Thank you for sharing your review! Although currently, this feature is not available, we are always working on improving our services! Please submit your idea for a Community Vote on our New Feature page:

If you have any additonal feedback, questions, or anything else, please feel free to reach us at!


Cam's World Customs

App works great but the company has decreased in quality and customer service over the last 2 years.

Developer reply

November 25, 2020

Hey! Thank you for sharing your review! We'd like to hear more about your time here at Printful, please feel free to send us a message at


Justin's signature

I like the customization and wide variety of products. Lately halfway through the design process the design disappears and you got to start all over again. Don't know if it's the website or the search engine I use.

Developer reply

November 20, 2020

Hey! Thank you for sharing your review! Could you please send us more information on this to We'd like to check this error for you.


Keep Life Epic™

Love this app, but I would really hope that you guys would step up and add a lot more " cool " products.

Developer reply

September 16, 2020

Thank you for your feedback, as well as the suggestion to add new products!
We are certainly working on that round the clock, but you can also add your specific suggestions to our feature requests here: for a community vote!

And if you have any additional feedback for us, be sure to reach out at! :)

- Vita

135 Holidays

Good design. Response to queries is poor though, kept you wondering what and when especially during COVID-19. Designs are discontinued for many colours. The app flow is cumbersome despite good UI.

Developer reply

September 2, 2020

Thank you for sharing your review, we truly appreciate it!

Due to the increased email volume during the Covid-19 pandemic, we were seeing longer Customer Support response times. Our Customer Support team has worked diligently to make sure each inquiry has been responded to as fast as possible. As of right now, our response time is about one day. We're also starting to expand our chat availability to resume 24/7 live support in the near future.

Please write to us at and we'll check the stock availability and help you out with your other concerns!



I really think if a person has a job and trying to get into this they would have a hard time trying to manage this.

Developer reply

August 30, 2020

Thank you for sharing your feedback with us! We truly appreciate it!

If you have any additional questions or feedback, please write to us at We'd love to hear from you!


Super Living Today

Ship times take forever and there is no live service. I'm about to leave after 18 months. Was a good service but now all I have are angry clients.

Developer reply

July 15, 2020

Thank you for your honest feedback! We're sorry to hear the shipping delays with your orders.

Covid-19 has also affected delivery times worldwide due to border closures and limited cargo travel. This is not something that we can affect as it involves global processes and policies. While more flights are being scheduled, some delivery delay is still expected for the time being until the situation with the pandemic really improves. We have placed disclaimers on our site when placing an order as well as on our Covid-19 updates page about possible shipping delays (see here

We can be reached at and chat feature is available during US business hours on Mon–Fri. On average, you can expect a reply from our customer support team within 48 hrs.

I see you have been in touch with our customer support. I'll send you a follow-up email to make sure all your concerns have been successfully resolved.

Please let us know if you have any additional feedback, write to us at



I use this app for everything. My only complaint is I can't find a way to uncheck the free shipping box after I create a product. I recently changed the shipping requirements on my site and I can't undo the shipping. I would give 5 stars if this was easier.

Developer reply

June 9, 2020

Hi, thank you for your review! Once you have added the product, it won't be possible to go back and uncheck the "free shipping" option. However, you can manually add the products to the necessary shipping profile in your Shopify admin -> Settings -> Shipping and delivery -> click "Manage rates" for the necessary profile -> Manage products -> find and add the product -> make sure to save the changes. This way the products will have the rate of the shipping profile you add them to.

We hope this helps, but surely contact us at if you have any further questions!

- Zana

in my german store is not all in german :-( buttons with english text this is not so good for the customer

Developer reply

May 22, 2020

Hi, thank you for your review!

At the moment, in some cases, such as for the personalization feature, the button is not available in multiple languages. Currently, it is supported only in English and Spanish, so one of these options would have to be selected, but we hope to add more language options in the future. Thank you for letting us know that you would like to see German translations, we'll pass it along to our team!

If there's anything we can help with, be sure to let us know at anytime.

- Zana


Generally satisfied. Don't agree with their review policies in their own website. I tried to leave a bad review for their phone case and they didn't publish it because it didn't make sense considering the "positive review" trend.

Developer reply

May 13, 2020

Hi, thank you for your review! We really appreciate hearing from you!
Thank you for your feedback on the product review process! We do not filter product reviews based on whether the content is positive or negative, we understand that each person can have a different experience with the received item and that is completely normal.
In case there are quality concerns mentioned in the product review, we would contact you to better understand the issues about the product and assist with resolving the situation. It is important to us that you receive products which are in great shape and quality, and have no defects, as this would not be the expected nor acceptable condition of the product.

In case you have any further questions or concerns, be sure to let us know at anytime!

- Zana

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