More than t-shirt printing
Add your designs to more than 260 high-quality products, from apparel and accessories to homeware
Ecommerce made easy
No need to worry about inventory, equipment, or shipping—we'll do all the heavy lifting for you
We’re here for you
Whether you’re an ecommerce newbie or an experienced seller, our customer support team always has your back
About Printful: Print on Demand
Support
- FAQ
- Developer website
- Privacy policy
- support@printful.com
Pricing
Free
Most recent reviews
Liquid Dreams by Mikus
A ton of products and their mockups to simulate your designs. An easy way to snowball your inventory.
FB LUXURY FASHION
I purchased some samples on this app at a discounted rate. When the cosignment arrived in my country 3 weeks later, Fedex contacted me for payment of duty and taxes at which point I realised that the invoice Printful had declared to customs was not for the amount I had paid but for the marked up values which meant I was being quoted duty up to 3 times the value of the amount I had paid. Fedex advised that in order to resolve the matter i needed to get in touch with the supplier for resubmission of the commercial invoice. Needless to say my attepts to log a query with Printful were not handled with common courtesy. I communicated with 2 agents via live chat who all said there was nothing they could do to assist. I was informed that the only thing I could do was wait for the goods to be returned to the U.S ofwhich a refund was also not an option. I plan to delete the app once the issue is resolved and definetly would not recommend this app to anyone.
Developer reply
Hey there,
Thank you for your review! We're sorry to hear your experience with Printful has not been the most positive, but we hope we can improve it moving forward!
When setting your retail prices or manually editing them, keep in mind that customs agencies often calculate duties/fees based on the declared retail price. The commercial invoice indicates the retail prices of the products.
I understand that customs fees may be frustrating and complicated at times. We would not be able to predict customs fees as it depends on each countries specific laws and we are not in any connection to those. It's the responsibility of the recipient to pay these fees, you can find more information on this here: https://help.printful.com/hc/en-us/articles/360014066159-Who-pays-the-customs-duties-taxes-
We are very sorry for the inconvenience this has caused you! In case there's anything else you'd like to share about your experience with us or if you have any questions, surely let us know at feedback@printful.com we'd love to hear from you!
- Elina
ROLOATHLETICS
Great and easy to use. I would say I have had 99% accuracy and only 1-2 random mess ups. They are quick to fix and have never left me hanging.
Developer reply
Hi there!
Thank you for your review! We are so glad to hear you have been having a positive experience with our customer support, and we definitely want to keep it that way!
We look forward to continue our successful collaboration! :)
- Elina