The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Indigo With Stars
I am an artist using this app to make merchandise printed with my art. It took me a while to understand how to use it, but I am pleased with how the samples look. There are a couple of things that would make the app better for me. 1. As a professional graphic artist, I rarely save my images as .png or .jpg files. I use .tif files, because they are less likely to degrade over time. PhotoShop doesn't ever offer .png or .jpg as forms for saving large files. Instead, the artist is obliged to make a COPY of the image and save it in one of these forms. 2. If possible, I would print my designs on clothing products on organic cotton, hemp, linen, silk or blends of these. Organically-produced fibers are what my clients prefer. However, organic cotton is only available from suppliers overseas. It's not even easy to find 100% cotton products on your site.
Thank you for the feedback - we're glad to hear you're enjoying our platform, and are happy with the ordered samples! :)
We will make sure to note down your feedback for future improvements and product requests. If you have any additional feedback, do not hesitate to let our team know by reaching out to firstname.lastname@example.org. We wish you the best of luck with sales!
love and lily designs
It works good for my custom clock and pillow products in the United States. Easy to use with my store.
Thank you for your feedback! Happy to hear that our products work for your business, and we hope to have a long-term collaboration further on!
We will definitely continue to expand our product selection internationally, so there are more options to choose from.
In case you need any help, do not hesitate to contact us anytime.
I just used the app. The customer service team was very helpful and knowledgeable. I just ordered the first sample of their product and haven't received it yet. The UX/UI seems okay but needs a little bit of improvement.
We appreciate your review. We are happy to hear that our support team has been able to assist you with using our services, and we hope to have a long-term collaboration further on.
As we are continuously looking for ways to improve our platform, we would appreciate your feedback, so that we can note it down for improvements. To forward any suggestions you may have or in case you need any help, you can reach out to us at email@example.com
Sticks and Stones Tees & More
I love the choice and variety of products and the connecting to my Shopify store was easy. Okay the shipping part was a little difficult but once I got the hang of it it was smooth sailing. I would like to see some more options of choosing the ethnic group of the models for my mocking because 85% of my sales are to people of color and representation is very important to the culture.
Thank you for the feedback - we're glad to hear you're enjoying our platform! :)
We are in progress to adding more variety of mockup photos for our products, so you can be sure that we'll continue to expand our catalog even further to provide you with more options to choose from.
Please don't hesitate to reach out to our support team in case you need any help, and we wish you the best of luck with sales!
4 stars instead of a 5 stars-only because, of three issues; needing more options with the hats. Snap back/flat brim, and baseball hat with snap back are popular with my customers, and printify can improve there. Also, the yoga leggings would be better if there was a 70-30 blend, the ones on here are not stretchy enough and a little too tight (my customers who bought leggings gave me the feed back, I value my customers feedback) and lastly, the printing area on the shirts (especially in the back) my brand is recognized by my logo on the top/middle of the back of the shirt-the locker tag area, and most shirts on here have a printing area of the middle of the back of the shirt, the only option is a gildian 100% cotton-which I won't put my brand on. Outside of those three issues, I am happy with printify, I sent a message on my issues and Irene helped me today and I'm grateful for that. The mock ups are great, and user friendly. There's a ton of options with everything on here. I've looked at a lot of the competitors , and they lack in one way or another. another suggestions, option to add branding to tagging area. Adding our brand is HUGE. Overall- I like this app, and I definitely will recommend it to people wanting to get their brand going in the e-commerce world.
Thank you for the feedback - we're glad to hear you're enjoying our platform! :) We're regularly adding new products to our selection, so you can be sure that we'll continue to expand our catalog even further to provide you with more options to choose from.
Some of our print providers already offer printing inner and outer neck labels for branding - Merch Made Easy and Textildruck Europa. It is possible to filter by these print providers in our catalog, if you would like to see all their offered products.
In case our support team can assist you with anything, please don't hesitate to get in touch via the chat bubble!
Very easy to use. Large choice. Good prices. Sometimes the orders stay in hold without explication but this is rare
Thanks for the feedback - we're happy to hear that you're finding our app easy to use and enjoying our ever-growing catalog! :)
If there's ever an issue with an order, please get in touch with our support team by clicking on the live chat bubble. Our team will provide immediate assistance and investigate the issue!
Best of luck with your sales!
I like that Printify's prices are a bit more competitive than other POD services like Printful, but I still think they're a little steep. I also wish they had better and more options for product image mockups like Printful does. But the print quality is great as long as you find the right supplier. So overall I think 4 stars is an appropriate rating.
We greatly appreciate your feedback, thank you! We do our best to offer the most competitive prices to our merchants, and will continue to work on this going forward.
Most Printify products offer several mockup styles to choose from, but we understand that options still remain limited when it comes to lifestyle mockups. That's why we've partnered with the largest online mockup library - Placeit.net (there are free and paid options available).
Nevertheless - we have noted down your feedback on this and will work on improvements in this regard. Thanks for being with us! :)
I have currently been working with a Printify manager since my last review. I was able to get my site back up and running, and have been having open dialogue about some the technical issues I have been having. All of which have been addressed. I look forward to continuing my business relationship with Printify. 3.2.2021
I have been using this app for roughly six months. My experience at first was pretty good. However, since then I have had more than enough problems with the print providers sending products that have numerous printing errors. Mind you customer service has been great at getting reprints or refunds executed. However, this affects the overall experience my customer is receiving. Here recently I have had technical issues that has prevented me from making any sales and creating products. Again, customer service is great with responding regarding the status of my issue. Unfortunately, it is very frustrating when two weeks down the road I'm still receiving the same canned answer that "my issue has been escalated to the technical team". While I sit and wait for someone to get back to me regarding this issue, now I'm forced to decide whether to close the store and look elsewhere. I need a resolution now. Print on Demand is a novel concept and very helpful for a small business. This app could be a zillion times better if there were simple quality control checks before merchandise is sent out from the print provider, and that when technical issues arise, that a dedicated person would be assigned to help mitigate the problems immediately.
Thank you for the updated review! We're extremely happy to hear that the problems have been resolved and that you've decided to continue your cooperation with us.
We appreciate your feedback on this, and we will continue to work to improve our processes.
It really is an amazing app. Many features to grow your business and many helpful tips. Pricing is good and really helpful for small businesses.
Thank you for your review, we truly appreciate it!
I used this app to create my brand's sneakers. I liked how the shoes were so close to the mock-ups I created. It would be nice if the time to get the shoes to me or my customers was faster. I suggest to make sure you have plenty of time for the delivery.
Thank you for the review, we appreciate your feedback on this!
It is true that our custom-printed shoes are currently only offered by one print provider that is located in China, so the shipping to most destinations will take a bit longer.
That said, our team is constantly exploring other print provider options, in order to expand our ever-growing printing network with more locations worldwide.