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Great customer service!! Very happy with Printify they answer questions extremely quickly and their products are top notch.
Thank you! Fast and always perfect. Had an error and they fixed it promptly and resent out another item.
Thank you for leaving such a positive review! We're thrilled to hear that you've had a great experience with our customer support team. We take pride in our customer service and it's great to hear that we succeeded in your case. Thank you for choosing Printify, and we look forward to continuing to support your business. Wishing you all the best!
I have mixed feelings regarding this app as of now. I think one of the main keys is learning how to use them. Recently customer service hasn't been responsive and that's never good. I've reached out 4 times regarding a product from T shirt and Sons and still haven't received an answer. Please pay attention to Shipping cost as it will burn your profits if you're not aware. It can be very misleading when its not included in the ""profit section". Printify has been good about reprints but in my opinion there has been too many for my liking. I like the merchandise you can design as they have many options. Make sure if you're in the US, you don't use a print provider outside of the US unless its for a jacket or shoes. Anything else you should find local. This will help you with shipping and delivery. To be determined as of right now. I've been doing a lot of samples to see how the process goes on my end before I roll it out to the customer.
Thank you for the feedback! Sorry to hear about your experience - one of our managers will contact you within 24 hours to solve this matter as smoothly as possible!
I have had Printify on my Shopify for years now with no problems and LOVE the app and the products I have created through the app in which I have tons imported to my store. Now today 10/19/2020 I go online to find a message from Shopify indicating the app is no longer supported and the app developer needs to update its app....CAN YOU PLEASE CORRECT THIS ISSUE so we do not have any issues on future Printify sales? Thank you!
Our apologies for the technical glitch - our app is working as usual and no further issues should occur. That being said, please kindly reach out to merchantsupport@printify.com in case you still experience the issue!
App is decent, however the Customer Service is trash. If you ever have and issue or question good luck. Takes at LEAST 24hrs just to get a reply. They don’t even offer a phone number. Just messaging. And responses back and forth can sometimes be more than one day each way.
We are sorry to hear about your experience with us, but we want to tell you that this is the busiest time of the year and our support team may physically not manage to respond to all requests in a timely manner. Nevertheless, we want to make things right; therefore, one of our managers will be in touch with you within the next 24 hours.
i think its a great app and tool to create. jump in and start learning how to make your dreams and thoughts come to life.
With the addition of Monster Digital, your value has increased significantly. More so than Printful, who's quality has dropped. I was disappointed that you have lost the Bottle Openers. I only got to make a single sample before they disappeared. So, do your best and try to get them back okay?
We thank you for your kind words. We are happy to hear that you are happy with our print provider selection. We will definitely work on bringing the Bottle Openers back to our catalog, and an email announcement should be sent out to you as soon as they are back in stock!
In case you need any help, do not hesitate to contact us anytime.
Horrific fulfilment! Yikes, avoid! I only gave an additional star because of the variety of items. If your customer places an order, you might find after a couple of weeks that the item has been discountinued! and then it's a mess to try and refund the money to the customer because the item is "on hold" or has been sent to print... really frustrating. I will uninstall this app shortly.
One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!
At Free Beer with Charlie we love the app! So easy and even fun to use. We had one batch of not-so-good prints, but have to blame that on the printing company we selected (MyLocker). We selected different print companies and have had GREAT shirts!
Thank you for your review. We are sorry about the batch with bad prints from MyLocker, but we are glad that the other print providers managed to meet your expectations. We will keep working hard on improving the quality of all of our print providers.
Printify made it very easy to streamline my online business. Keep up the great work guys! Looking forward to working with you guys for a while.