Printify: Print on Demand

The Printify team was doing well before the pandemic but since the start it has been a struggle.

Over the last week I've issued five emails for one support request with no response at all from Printify - I have over 300 orders sitting waiting for processing.

I would highly recommend going with another vendor in the short term until they can get their customer service in order.

Printify and the team itself is great. I love the interface. My 1 start has to do with their print providers. I've spent far too much time and effort building the foundation for a successful store, only to have the print quality of the products be absolute crap. Will be moving everything over to Printful. Hope this saves someone time, effort and money because that's what using this app has cost me so far.

My products not sync so I should create listing again for 174 listings. This is so bad.

I have tried using this company several times over the years. Each time they fail me more and more. People this company is a middle man thats all it is. they do not print the item. They just have a bunch of printers on their platform and collect the money. The pricing sucks and the production time is the slowest out of all of them! Their customer service is HORRIBLE! I have lost lots of money using them because either they send wrong items or they cannot deliver on time! There are many other print on demand suppliers better than this one. This is the LAST TIME i use this company and i will no longer give them the benefit of the doubt. DO NOT USE!

I am very dissapointed in Printify. They mailed my customer 500 t-shirts that were ALL damaged. I have not recieved a response from customer service and I have lost money on this transaction becuase of their faulty products. Very poor customer service and products.

Slow production (up to 9 business days) and nonresponsive vendor reply. For example, order placed Mar 21, 2019. Zip hoodie had faded, silvery grey ink instead of white. Printify customer support said they'd take care of this Apr 2 w/ reprint. Next hoodie had same faded white ink issue. I asked Printify to get an answer from their vendor and the only answer I received was, "they need more time to investigate." It's now Apr 24th and there's no resolution, which is a shame because I really like Printify's catalog of items! The reliability and fulfillment part of their service is severely lacking, however.

If you're reading this just don't waste your time going to this fulfillment center. Switched over all my designs into printful

Terrible, terrible customer service! I created a few products, and ordered one as a sample to check quality. It has been a MONTH and it hasn't arrived. I've emailed customer service twice, the first time a week ago and nobody has responded. I do not do business that way, expect to be able to provide my customers great service and this company is not even doing that with their retailers!

A complete mess! We placed an order 18 days ago and it has still not been delivered to the customer. They kept the printed product for a week before sending it to the postal company, which meant another 7 days delay for our customer on top of an already long processing time! Will not use them again.

quality was bad. you scaled down a print between small and medium over an inch and a half, from 7" to 5.5", that is more than a 20%. then tell me its correct and wont refund the price. Also, items were not packaged individually and I never got an answer why.