Printify: Print on Demand , 1.945 Rezensionen
I gave a try to Printify and ordered 6products (t-shirts and hoodies for kids&adults) from T shirt and son (UK).
The quality of the products was good but the printing was really bad.
I would be ashamed to sell this to my customers.I'm really disapointed because I heard many good things about Printify and I spent many hours to set up my whole store with them. Now I have to do it again with another print on demand company.
I strongly recommend to order a sample before setting up your store.
Stop asking me to make a review. The fact that you continuously ask makes me wonder about the seriousness of other reviews.
Apologies if we asked you too many times for a review. The reason why we do it is because we want to receive your feedback and know how you are doing. However, if it bothers you, we will stop doing that.
I ordered my samples over a month ago and still haven't received them. I will be discontinuing my business with them.
This app is SO disappointing! If I could put 0 stars on it, I would. My simple goal was to put up 5 mugs for sale on my website, on a page that said, 'Mugs'. You cannot do that with this app. (and they don't clearly state that either.) They have it set up to have each design as it's own 'category'. SO that means a separate page for each design. I have over 20 designs. I cannot have 20 pages, one for each design! My customers would never find anything! I have to have 5 or 6 pages, one for each TYPE of product.
And, If this wasn't bad enough, this beta version does not have proper tech support. All communication must be done for email and it takes 24+ hours for them to get back to you. They don't even have live chat during business hours. Shopify should not have allowed this ridiculously designed and unsupported app to be among their choices. Seriously.
And here's my update from the above review 2 months later. I wish I could add another 0 stars.
Someone from Printify called me soon after I wrote the above review and told me the issue of 'collections' and being able to have a page of mugs, not a page for every design was now fixed. He sent me a follow up email (this is a direct quote from the email) saying, " I would greatly appreciate that you hold back your ass tore review until we guide you through the app and give us a second chance."
(I could hardly believe that that kind of language was used. Seriously? an 'ass tore' review? I was and am simply stating my opinion and experience with this company. Believe me, I am being nice here after hours of wasted time and tenacious focus to make this app work, and having no chat support, etc. And, I have to add, that the guy on the phone gave me a # to call if I had any Qs or wanted help learning the app. I called that # twice and left a msg both times asking for assistance and NEVER received a call back. )
So earlier this week, I gave the app another try. I had no reason to doubt the person who called me saying this glitch was fixed. I went forward in full faith that I could now sell 5 mugs on a page named 'mugs'. I tried and tried and could not get it to do what I needed, so I emailed them, sure that I was missing something. (they have no live chat, remember). Of course that also meant that I could no longer work on this area of my business while waiting for their reply, but I was still looking forward to knowing how to do this. The email reply came this morning (surprise! a first! a response within 24 hours). AND. Drumroll. The response was: "Each uploaded artwork is a separate collection. Therefore, different mugs cannot be in one collection." and of course, the obligatory, "If you have any other questions, I will be happy to help you."
I DO have other questions. Why did someone call me and tell me the issue was fixed? Then why did that same person email me ask that I take off my 'ass tore' review and then give me a phone # to call and never return my messages? Why did Shopify allow this app? Who goes to a store and wanders all around looking for products organized by the artwork on it? (tip - people don't usually do that, and no profitable store is set up that way. If you want a mug, you go to the section of the store that carries mugs! It's not rocket science.) Why have they not updated their text on their app to explain what can and can't be done? and, WHY even try to use this app if it won't let you display the products in a way that makes sense to the customers?
Lastly, I have to say that I had to go with the different app: 'Printful' to produce my mugs. They're more expensive but they have much higher integrity, helpful phone support during business hours, email support anytime and excellent customer service. My customers are happy and I'm happy as to how promptly Printful has reordered and sent out with priority when they've made a mistake.
Terrible quality!! Misprinted, Pink tinted, chemical smelling shoes! I was enjoying Printify until I ordered something for myself. I ordered a pair of one of the shoes I designed and the ink had a pink tint- even in the white ares of the shoes there was pink! (The shoes deign itself contained no pink.) The tracking was completely in Chinese, so I had no idea when it was coming. The shoes smelled like chemicals so strongly they made my entire room smell for a few hours, even after they were no longer in the room. ALSO they were misprinted! My logo which was on the outside of each shoe, ended up being on both sides of one shoe! Legit terrible. Then if I wanted to get a refund I would have to get Printify Credits after submitting a claim.
I DISCONTINUED ALL OF MY PRODUCTS FROM THEM ASAP b4 anyone bought any. Really awful.
If there was a minus zero rating it would fit. I had unending issues, sizes wrong, printing in the wrong place, items never arriving, that this company not only never rectified, they flat out would not respond about them. Do not base your assessment on an app. This company could not be any more unprofessional and faulty. My suggestion, avoid mountains of aggravation and a ruined reputation in addition to lost customers and find anyone other than this company to give your business to. I had daily orders and made this company money to boot which I so regret. Run now!
Not impressed compared to other companies doing the same thing. I have removed my products from the service, I will be using another source that delivered my first sample in 5 days flat, no questions or surprises.
I would rate this zero stars if possible. This is the worst print quality I have ever seen. I've used at least 6 print on demand sites in search of the best quality for my customers. Printify is at the absolute bottom of that list. The print on sweaters is peeling and discolored on arrival. Product has not been washed or worn and is already faded and destroyed. Printify customer service takes days to respond and will not provide any compensation, even after photo evidence is supplied. Use Printful. With Printiful, the exact same files were provided and printed with excellent quality. I'm looking to have to refund at least 10-20 customers out of my own pockets now. DO NOT MAKE MY MISTAKE.
Updated 12/11: Customer service wouldn't budge to help until I posted this review. Then I got a personal call and an offer to help. They reprinted and the new one they sent was worse than the original. Image is completely faded out on a light pink garment. The back is completely faded, yet the front is nice and dark but horribly blurry. Stay away at all costs, the bad prints are clearly not errors, but the norm. I now have multiple garments with errors and customer complaints. Take it from someone who sells 100 or more garments a month, do not use, they will embarrass you and make a bad name for your brand.
horrible 4 days to repair the custom Mockup generator and still not working
The interface is easy to use. But don't be fooled. I ordered samples and then turned everything off I spent time building. I was glad I did order them; although, the customer service was not helpful. They ended up refunding "as goodwill" items that were done incorrectly. Policy is to remake only. Printing is awful with most vendors, or cheap fabrics, or worse, chemical smells that don't go away. they never understood that this all represents my brand to my customers and it just wasn't good enough. When I said the product came in with sticky residue all over the shirt, they said, " wash it." Because I hadn't thought of that? I just don't want it delivered like this to my customer. In the end I gave up trying to get help or understanding. I turned off the app and decided to share my review. Make some products, order some samples, decide for yourself.