Printify: Print on Demand

Printify users, be aware if you're dealing with items that take over 30 days to deliver, you may be out of luck if things go sour. This company will lie directly to you and try and get away with it. We have a small store for our gaming community and some people had been waiting for dog tags to arrive (they no longer sell this item, I wonder why...)
These had been ordered in December but due to the shipping crisis and also because the customers are in SEA, it had taken months for things to arrive. Fast forward to today, we had a conversation in our Discord about the items and it had come to my attention that 6 of the buyers had still not received theirs after 5 months. Printify then went on to feed me a story about how they can't follow it up because shipping companies reuse the tracking numbers in that time frame (this is a lie, it takes years for this to happen) and would only offer a refund if it was in the 30-day window. After some complaining, they went on to say they will only offer a refund on two of the items. While this isn't much money, and in the end, I don't care about the money at all, it's the principle of how they handled it and tried to get away with lying to me about how logistics companies quickly reuse tracking numbers. This is apparently the reason why they can't follow this up from their end.
All they had to do, is refund me the small amount, I would have gladly left my subscription intact and it would have been a review about how they handled the situation. I'm not going to pay for items that 100% were never produced or shipped.
I have had multiple issues now with them now due to items being marked as shipped and they hadn't been slow shipping and terrible print quality.
Steer clear!

I like the variety of products they sell. Also, it's good having the choices for manufacturing, with ship times indicated.

i love this app it is amazing

I have about 350 t shirts and they are all at Printify. It's easy to load your designs and see a mock up how your shirts will look. Everything is easily entered, shown and correctly sent over when loading into Shopify. Printify people are quick to give me answers when I need it and patient with all of my questions. The answers are easy to understand and they offer suggestions to help me find the right solutions. Printify is consistent with their operation for printing and shipping. Never had any problems here. I tried some designs on other POD companies but Printify was the most helpful, economical and produced good quality.

It is a really cool app, easy to use with loads of products. Amazing part is the fact they have various fulfilling locations around the world. If they could just add text function to the design page the better because not every time one may need to upload designs but simply just write a few words

HORRIBLE!!! I've sent multiple orders into production four days ago and NOTHING!! No movement on them getting produced but WORSE...I can't get anyone to respond to my emails! There's no contact email that is answered (I've emailed their customer care email without response!) so I have 5 orders just sitting there...I can't cancel because noone repsonds!! Don't use this app!

Printify app is easy to work with BUT be aware that fulfillment takes 2-3X longer than what is listed as "average production time" under each product. For example, phone case = 1.64 days production time. ACTUAL is 6+ days fulfillment only after I had inquired about the status with a live chat. Add shipping time ON TOP of that.

To summarize: Expect MINIMUM 4 days to indefinite for fulfillment time during off-peak times. Order at your own risk during the holidays!

Received my promo items- I am impressed. The products are good, clean, and shipping time was great. Very satisfied with my promo items

This is awesome! Printful almost makes creating products too easy. Definitely a good tool to use for your online business.

Ease of use was awesome.
Samples arrived quickly.
Only qualm, no other brands aside from America Apparel. This business model is great for Shopify but more selection has to be introduced for us to use it any further.