Printify: Print on Demand , 1.945 Rezensionen
user friendly integration with my Shopify store. very easy to set up and to upload my designs. Recommended for all on line shop owners
Thank you for your positive review! We are thrilled to hear that you found our integration with Shopify user-friendly and easy to set up. We take pride in offering top-quality products and a seamless integration experience for our customers. Thank you for your recommendation. Wishing you all the best!
For someone as technologically inept as myself, this site has been relatively easy to navigate and print my designs.
No need to ask a teenager for advice as to how to do anything here. Very impressed.
Thank you for your wonderful review!
We are delighted to hear that our platform has been easy for you to navigate and use. We are happy to have been able to provide you with a hassle-free experience, and we appreciate your kind words about our platform. Thank you for choosing Printify as your print-on-demand provider. Wishing you all the best!
I sincerely don't know what to write here 'cause Printify, if not perfect, it's on its way to be perfect: HYPER-SUPER-EASY to use, integrates with Shopify more than smoothly, the support is simply AWEEESOOOME and in the remote case you find a bug they come to you and say "Hey, you're right. We've fixed it and we appreciate your effort to report it to us." Proceed with no doubt: install, integrate, and use Printify. ;)
Thank you for your great review!
We are glad to hear that you absolutely love our platform and are grateful that you have chosen Printify to be your POD partner. We can assure you that you are in good hands. Wishing you loads of sales!
I was having an issue with shipping for one of my customers at my online children's clothing store. Michael South of customer support at Printify helped me -- with great patience and guidance. My problem was solved quickly. I am so appreciative. Thank you, Michael and Printify. It's nice to know I can reach out like this when I need help.
Thank you for taking the time to share your positive experience with our support team! We're delighted to hear that Michael provided you with excellent assistance, showing patience and guidance to quickly resolve the issues. At Printify, we aim to deliver exceptional support to our users, and we're glad to know that we were able to meet your expectations. We truly appreciate your kind words and look forward to being there for you whenever you need assistance. Thank you once again for choosing Printify!
DO NOT USE THIS APP!!! THEY ONLY WANT YOUR MONEY, AND THEY ARE NOT WILLING TO HELP YOU. If I could, I would give them zero stars! I signed up for an account in July. They allowed me to make multiple products, order multiple samples and place products on my website to be available for purchase. Fast forward to November, they send me an email saying my account is under review for verification failure. I verified my email according to the instructions in their settings. They are demanding me to show them the following: 1. Picture of yourself holding a valid ID or passport 2. A valid proof of address – such as a utility bill (water, electricity, internet), a bank or a credit card statement, or an insurance letter (invoices are not accepted). Your name, address, and date (no older than 3 months) must be visible. 3. Credit card/s used under your account – to provide evidence of the associated card ownership, please send us a photo of yourself next to each card that was used on your Printify account. For security reasons, please make sure to hide all digits apart from the last four digits of the card number and cover the 3 digit CVC number. I basically told them no, because it is an extreme invasion of privacy, not to mention a huge inconvenience and disruption to my business. I've already ordered multiple samples and placed the products on my website to be available for purchase. I've completed the email verification under the settings menu. These things should be enough verification without you needing to see my personal information, and putting my finances at risk while handling such sensitive information. They suspended my account, and I will never do business with them again! And you shouldn't either!
We are sorry to hear about your experience. This is not the service we want to give to our customers.
We have investigated this, and unfortunately, we were unable to help you further as you refused to cooperate with our mandatory verification procedure. Such verifications, including KYC (Know your customer), are vastly used in the e-commerce and finance sector to provide a safe environment to its users. Though, our platform is very secured, we can not guarantee who can access the account from your end. This way, we can provide better security to you and make sure that online fraudsters will not be able to try to access your accounts.
We understand that this is not always convenient, however, as a responsible company we are bound to provide a safe and secured environment for all the users. In such situations, the merchant has the right to withdraw their consent or continue cooperating with the verification. We apologize for the inconvenience caused by this matter.
We are grateful for the Printify App as it has greatly assisted in setting up our store efficiently. The App is user-friendly and the customer support team has been very helpful. We were able to make price changes easily. We highly recommend this App to any business seeking an online store presence.
Thank you for your kind words! We're delighted to hear that Printify has been instrumental in setting up your store efficiently. We're glad that our app is user-friendly and that our customer support team has been helpful. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. 🙌😊
App is useless, website is useless (copying and pasting directly from the Shopify dashboard it doesn't recognize our store email address so we can't log onto their main site), Twitter "support" has gone nowhere. We have had a customer asking for two days the status of his order and have no answers. He ordered two items. It showed that both fulfillments were requested and that one was in production expected to ship tomorrow. The other was requested but there was no information anywhere except for his actual Shopify order. Tweeted Printify for help almost 24 hours ago (since we can't get into their website) and there is still no answer on the status of this order. It appears that one of the items - the one scheduled to ship tomorrow -- has been cancelled now. We have no idea what's happening with the order and have no information to give to the customer. Maybe this type of customer service is acceptable to Printify -- and based on reviews and social media comments it's clearly not working -- but this level of service doesn't cut it nowadays. Highly recommend using Printify if you want to feel powerless in your customer service delivery and looking like an idiot when you know nothing about their order. This is his first experience with our store and since Monday (today is Wednesday) we haven't been able to answer basic questions like: How long will it take for my order? Reason being: We don't even know if his order has been placed, or in production, or cancelled. Buyer beware.
Thank you for your review!
I see that our support team has informed you on 14th December that we will investigate on this and get back to you asap and you can find investigation results in your email.
We have investigated on this and it appeared that the order was edited on Shopify and the item was added after the order with the other item had already been synced to Printify, which is why this item didn’t sync to Printify. If you make any changes to the item, you'll have to recreate the item manually and republish from Pritnify's side to avoid such issues. In case if you are adding new items to the orders on Shopify's side, please make sure to add that item manually to the imported order in Printify. You can read more about this here: https://help.printify.com/hc/en-us/articles/4483635948817-Why-is-there-a-product-missing-from-the-order-in-Printify-
We are sorry for the inconvenience caused by this issue. Wishing you all the success!
So far, the app has worked great. Haven't had any orders yet as my store just opened. However, it works seamlessly with their desktop website and seemingly with Shopify as well.
Thank you for taking the time to leave a review! It's great to hear that you've had a positive experience with the app so far, and that it's been seamless. We wish you the best of luck with your new store and hope that you receive plenty of orders in the near future!
I really appreciate having Printify involved with my business. I've been selling my art for over 20 years and just added t-shirts on to my product line. They're selling very well.
I've used Customer Service a couple times and the people I've dealt with were very knowledgeable and helpful.
Thank you for your great feedback!.
We're thrilled to hear that you find our platform helpful and that our customer service team was able to provide you with the support you needed. We strive to make sure our users have the best experience possible and it's great to see that we've been able to deliver that for you. Wishing you all the best!
I've now used this app for almost 3 years now. Their customer support is impeccable. They also keep improving their app with new features which is great also! I will definitely recommended Printify to anyone who's starting their print-on-demand business.
Thank you for your review and recommendation!
We indeed keep improving our platform to give our customers the best experience. We are glad to hear that you appreciate that. All the best!