Printify: Print on Demand

The Printify team have your back with this, any misprints from the print providers and the team are on their case. They respond within a day which is good for such a popular company. Products are good, their seasonal advice emails/ links are top noch!!! Only reason they dont get 5 stars is the lack of english print providers (i am based in uk). I really want AOP (all over print) design capability but only USA printers provide.

They sent both me and my customers the wrong T-shirts from a random company. Extremely unhappy and they have no phone number to call. I have emailed them with no reply. This is unacceptable and I have very unhappy customers

The quality of samples was great and we especially like their customer support - Teresa is always quick to respond and is very helpful. Definitely a great app to have!

Dear SELLER BEWARE OF THIS APP. They ship features that cause lots of bug without informing the sellers.

Last week our shipping software had issues because they couldn’t fulfill our orders on shopify anymore.

Reason of the problem found : 7 products of our catalog had changed their location ID. We investigated and Shopify found that Printify has modified some of our product catalog THAT ARE NOT MANAGED BY PRINTIFY

Without our consent or an alert, Printify has changed the location ID of SKUs, and because of that HUNDREDS of customers couldn’t have their order fulfilled on shopify and receive their tracking.

This caused lots of TIME spent to resolve the issue over the past week.

I sent an email on Friday and didn’t receive any answer. This isn't the first time they update their app and they have problems.

Therefore :
1. We will uninstall Printify APP
2. We are stopping to sell printify products until you find the issue with a precise report.

This is not the first time we have problems with printify and I find your customer service totally useless.

I don’t recommend printify, they have a nice design, and look well integrated with printers, so you will find easy to create products and sell them but if you have any problem :
- they will not help you (customer service without tech skills and helpless)
- Never compensate you if you have issues that affect your sales/margin/customer experience (despite this is totally their fault)

Currently using this app to fulfill apparel orders, purchased sample shirts that have been in production for over 2 weeks due to no stock from one of the printers that showed a 2.5 day turnaround . Asked for a refund if shirts were still not in stock to go with another printer that printed and shipped internationally within that 2 week timeframe.
I was declined a refund for the shirts and told to buy more samples from another printer to compare quality then asked to pay for printify premium in the future when I advertise my store.

I think a way to review the printers and better communication between the printers and stores would make Printify 100%
Until then I'm worried about shirts taking the better part of a month to ship.

I love Printify, what makes it stand out is its additional products that you don't really find anywhere else. Happy Dsigning!!

Great quality App. I like what different options I have to brand my product. Customer service seems good.

SUPPORT WAS VERY HELPFUL AND IMMEDIATELY ANSWERED MY QUESTION I RECOMMEND THIS SERVICE

So far this is the best thing that I could have run across so early in my design process. This has made designing and creating a store brand so easy.

So far Printify has been super awesome. Great seamless flow with my Shopify.