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Printify is the best. They have great customer service, a wide variety of products and excellent customer service. I wouldn't hesitate to recommend them.
Update: Printify finally reached out to me, I understand this pandemic has caused a lot of difficulty for many businesses and am updating my review to 3 stars.
Original review:
I’ve contacted them multiple times about tracking information appearing false, my customers are very concerned when tracking has not updated in a 2-5 weeks on multiple orders. When asked why my products aren’t shipping or tracking is invalid they blatantly lie about how long my item has been sitting with no movement stating 5 days when it’s been well over a month. When asked about false tracking for other orders they give me zero answers just telling me to check back in a month with the Local post office. Chat bot is missing I’ve already submitted issues for those products so it seems I’m now unable to make inquiries. I’ve tried multiple times to submit via help center and then am told I’m already being helped so they can’t help me. So ridiculous ever other print on demand company I’ve used during this pandemic has delivered my products, given valid tracking and excellent customer service . Not printify hopefully my customers receive their items it’s doubtful though at this time.
We are very sorry about your experience with us. Seems like there must have been some issues with the tracking info but we want to assure you that your customers will receive the products they ordered. Due to the current health crisis, our print providers are experiencing some delays and our customer support is loaded with requests, thus they may take longer to reply. Nevertheless, we want to make it right for you. This is why, one of our managers will be in touch with you within the next 24 hours. Thank you.
i think its a great app and tool to create. jump in and start learning how to make your dreams and thoughts come to life.
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Awesome! Easy to use :) Now to start selling!
Awesome fast and reliant my clients love this quality work.
The best print on demand service in the world and it is so easy to use. Just bee creative and leave the rest to them
Thank you for your great review!
We are glad to hear that you love our platform. Our teams are working continuously to improve our platform and give our merchants the best experience. Wishing you all the success!
Easy to use, lots of functionality and lots of products to customize. The mockups are good too. I love this shop.
Thank you for your great review!
We are glad to hear that you love our platform and its products & features. Our team is continuously working on improving all the feature and adding new ones for you. Wishing you all the best!
Easy and fast to make items!
This app is continuing to ruin my business. * 3week + orders backlog. * System duplicating products in orders and charging me (customer support says it's my fault).
* System does not recognize out of stock items. 20+ manufacturers for item, have fun trying one by one hoping they will have it in stock (1 try = 1 day).
* Once system changes manufacturer they will missplace your print without letting you know and send it to customer. Guess what, its your fault too.
* Customer support is worthless and many more... Only way to get help is to leave bad review. Give me dedicated customer support agent so I can fulfill my backlog caused by printify, I will delete this review and move on somewhere else. If not I will update this review everyday so its on top
Thank you for the feedback - sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.
I'm a complete beginner and have found this app super easy to navigate! I also love the variety of products available too :)