Printify: Print on Demand , 5.577 Rezensionen

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 11 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
13. September 2017

Great shopify tool. We have to add up to 30 characters. so here we are

Butterflyleggings
Kanada
4 tage mit der App
3. März 2022

They have a Quick easy design tool, and good pricing. App runs smooth with Shopify. All orders have been fulfilled and delivered as promised. Printers have well priced and good quality products but limited options. Would be five stars if I could find a little more business casual wear and/or all over print options from your U.S. based Printers.

Not J03 Mama's Designs
Vereinigte Staaten
4 monate mit der App
Printify hat geantwortet 5. März 2022

Thank you for your feedback! We’re pleased to hear that you find our Mockup Generator easy to use and we’re happy that your experience with our services has gone smoothly. We do have a couple of print providers based in the US that offer an All-over print option and their selection is not as big as our Direct-to-garment printing. Our team is actively working on growing our product catalog, new products are introduced every week. Hopefully, soon we will have more options on All-over printing and other garments for you to choose and so you can grow your business!

7. November 2022

DO NOT USE THIS APP!!! THEY ONLY WANT YOUR MONEY, AND THEY ARE NOT WILLING TO HELP YOU. If I could, I would give them zero stars! I signed up for an account in July. They allowed me to make multiple products, order multiple samples and place products on my website to be available for purchase. Fast forward to November, they send me an email saying my account is under review for verification failure. I verified my email according to the instructions in their settings. They are demanding me to show them the following: 1. Picture of yourself holding a valid ID or passport 2. A valid proof of address – such as a utility bill (water, electricity, internet), a bank or a credit card statement, or an insurance letter (invoices are not accepted). Your name, address, and date (no older than 3 months) must be visible. 3. Credit card/s used under your account – to provide evidence of the associated card ownership, please send us a photo of yourself next to each card that was used on your Printify account. For security reasons, please make sure to hide all digits apart from the last four digits of the card number and cover the 3 digit CVC number. I basically told them no, because it is an extreme invasion of privacy, not to mention a huge inconvenience and disruption to my business. I've already ordered multiple samples and placed the products on my website to be available for purchase. I've completed the email verification under the settings menu. These things should be enough verification without you needing to see my personal information, and putting my finances at risk while handling such sensitive information. They suspended my account, and I will never do business with them again! And you shouldn't either!

Splendorchic
Vereinigte Staaten
3 monate mit der App
Printify hat geantwortet 17. November 2022

We are sorry to hear about your experience. This is not the service we want to give to our customers.
We have investigated this, and unfortunately, we were unable to help you further as you refused to cooperate with our mandatory verification procedure. Such verifications, including KYC (Know your customer), are vastly used in the e-commerce and finance sector to provide a safe environment to its users. Though, our platform is very secured, we can not guarantee who can access the account from your end. This way, we can provide better security to you and make sure that online fraudsters will not be able to try to access your accounts.

We understand that this is not always convenient, however, as a responsible company we are bound to provide a safe and secured environment for all the users. In such situations, the merchant has the right to withdraw their consent or continue cooperating with the verification. We apologize for the inconvenience caused by this matter.

15. August 2019

Placed an order on 8-6-19 and it still hasn't made it through production yet as of 8-15-19. The company has not been responsive, I can not get a hold of anyone for updates, and it seems as though there is a block between the customer and production location. Since they do not allow refunds or cancellations I'm forced to eat this order. I'm sticking with Printful as they have always made the process run smooth.

Craftbud
Vereinigte Staaten
3 monate mit der App
Printify hat geantwortet 19. August 2019

We are very sorry to hear about your experience with us, but our team has been trying to reach you out for a while but cannot get a hold of you. We would appreciate if you could get back to our emails so we can make thing right for you.

26. Oktober 2017

I'll admit, the first month of using this app was amazing. But it has gone downhill fast. Yes, it's extremely easy to use and allows orders to be sent off to production immediately after it's placed on your store, BUT it has so many weaknesses where Printful beats them out. Customer service never wants to help resolve issues either. This is coming from a customer who has used them for 2 months for over 150 shirts.

1. Everything is sub-contracted and nothing is actually printed by Printify. They take there monthly payment and really don't care about ensuring your satisfaction.

2. Some orders can take up to 14 days to fulfill. I've had this happen multiple times. I've refunded over 10 orders because of slow shipping times and taken the loss myself, Printify won't help on that front.

3. Once your order is in production (which can take only 10 minutes after an order is placed) they don't allow you to change your order. Whether its a cancellation, changing shipping address, or etc, they won't help. I've lost so much money just because of this it's not even funny. Have you ever ordered something and realize you ordered the wrong size? We all have, but they don't care. It will hurt your customer service and reviews when you break your customer the news, believe me.

4. I've had wrong shirts sent out that aren't even shirts I carry in my store. 2 weeks later, they have not refunded my money because its the "manufacturer" they use fault, not there's as a service. Absolutely absurd and so unprofessional on so many levels and this was my ultimate breaking point this week.

5. Shipping times are grossly slow. Not one of the services use First Class Mail or Priority. They use UPS ground which takes 1 week, or DHL Express which may be the worst shipping service of all time. Some times takes up to 10 days. Also, do not order from "T-Shirt and Sons" - they don't even offer a TRACKING NUMBER. We're in 2017, are you kidding me? Are you shipping it via a carrier pigeon?

I can guarantee you now that you will receive so many complaints on shipping times it is not even worth it. If someone needs it within 10 days of you placing the order, just refund there money because it won't happen I can ensure you. Even if you pay the upgrade on shipping prices, it won't get there on time (which I've done multiple times and they still ship the same method and pocket the money - I've yet to be refunded this money as well).

Though Printful is a few bucks more per shirt, there platform is EXTREMELY better. Offers various shipping speeds, has multiple centers, and you can even check on the status on your shirt at all times. I thought I'd never make the switch, but they are literally forcing me to with their terrible customer service.

I thought this platform was my new best friend as I have this being used for three different companies, but I will now be removing it from all of them and going with Printful.

Beware - you will refund so many of your customers it's not worth it. This company WILL go out of business if they continue running business this way.

Good luck.

Mouse Hub
Vereinigte Staaten
3 monate mit der App
13. November 2017

Printify Rocks the business plan cant be beat for creating products with a great profit margin..

Gomuttz
Vereinigte Staaten
4 tage mit der App
13. September 2017

This website is great, best site I've came across, really helps out for starting a new business. Keep the good work up.

Andrew Aitken
Australien
4 tage mit der App
Bearbeitet am 18. Januar 2021

Where's my review? I want to change my 1 Star review to 4 Stars. Actually, I did get a customer service representative to help me, the next day, after getting only links directing me to self help posts the day I installed the app. So, my first experience with Printify customer service was definitely not good and so was the second time I reached out to them. This time they couldn't give me accurate instructions to set up Printify shipping on my site. I watched the related video and read the post which by the way ends here: Step 4: "Finally, create a new zone in the Shopify shipping settings with all of the 240 countries available and add Printify in Calculated Rates". Does it say HOW to do that? No. Did the customer service representative helped to clarify that 4th step? No. His response was: "Thank you for the update, I have contacted my superior to look into updating our guides. Once we have more information about how to proceed, we will get back to you." I ended up getting help from Shopify. But, since then, my customer service experience with Printify has been good. It's only been a month. Only time will tell.

MONET MERCH
Vereinigte Staaten
2 monate mit der App
Printify hat geantwortet 19. Januar 2021

Hi there! Just letting you know that the article to which you were referring to has been updated. Thanks for the feedback! :)
https://help.printify.com/en/articles/2788758-how-to-set-up-printify-shipping-calculator

3. Dezember 2017

editting system is simple and makes it easier to upload your designs.

Moon Babe
Vereinigte Staaten
2 monate mit der App
7. April 2018

So a customer ordered a t shirt off my store from printify and I contacted them because they did fufuill my order. Then I reached out to them because I new something was wrong and basically they didn't give a S*** and sent me the following email.

Hi Rodney, I hope you are doing well. Recently our Team discontinued Colorado Timberline from DTG product fulfillment, due to quality issues. Already created products can still be produced by the CT, however new products can't be created. Our Marketing team sent notification emails about this on 21st February.

As an alternative print provider, we integrated MyLocker, which has similar products and good pricing.

Moreover, MyLocker quality and turnaround time is much better.

If you have any other questions or need help, please feel free to reach out to us anytime.

This is rediculous and now my customer is pissed. Use printful or somebody else this company sucks and does not give a crap about there clients. If you guys need any help or recomendations contact me on my site for some of the providers is use @ www.teelish.com/pages/loyal

Heydeals
Vereinigte Staaten
3 monate mit der App