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Still no update. Orders have been in production for 7 days now and counting. I'll lose customers because of this.
Hello,
We are sorry for the delays in replies. Our support team is overwhelmed with requests, which is why they may take longer to reply. We can see that you have been already assisted via email and the order you were asking about has been already shipped. If there is anything else we can help you with, do not hesitate to reach out to us at merchantsupport@printify.com
easy to use very fast and good quality
Customer Service is 100% As soon as you sign up, you get your own personal reps assigned to you. I love always knowing who to contact and that they will know what I'm talking about.
The ONLY reason I gave a 4/5 is because the images were printed MUCH lower than the mockup image.
Over all, amazing service, great quality print and selection of colors =]
Printify does not allow sellers to leave a rating and a review of the products on their platform. I wasted money sampling Printify tshirts, only to find that each was of very poor quality. It would have saved time and money if there were reviews of products in their catalog, but per their tech support: "Unfortunately, we do not offer the option to leave a review for the products in our Catalog".
I don't recommend Printify - at the moment their t-shirt product quality is just not good, and there is no way to see ratings or reviews of the other products in their catalog, so I have to assume they are also poor quality and a waste of money and time.
We sincerely apologize for the disappointment you've experienced with the products received 😔. Providing high-quality products and ensuring customer satisfaction are of utmost importance to us. We're actively working on enhancing our feedback process for products, which we believe will lead to a better experience for our users in the future. 🚀
In the meantime, we'd like to make this right for you. Please don't hesitate to reach out to our Merchant Support team with some photos of the affected items. We will promptly investigate the issue with the relevant teams and print provider. You can choose either a refund or a replacement for the affected items based on your preference.
Rest assured, we're committed to resolving this matter promptly and ensuring your satisfaction. We'll be reaching out to you shortly to assist further 🤝.
:)
Thank you for your review! 😊
Super disappointed. I've been using this app for about a month and was impressed, so decided it was worth paying the premium fees for. Before I placed a (nearly $1200 order) I tried to subscribe to premium and the site would not charge my card. Tech support was not able to give me any answers or assist me other than politely telling me to keep waiting while they figured it out. Days went by, and they kept saying to wait for answers, but unfortunately I'm trying to run a business and can't wait forever. I have customers waiting on orders and without any sort of timeline from Printify I would be forced to lose out on the over $200 in savings by becoming a premium member. I had already loaded all my artwork into Premium and had moved forward with samples, so switching to another company wasn't really an option at this point. I wrote back repeatedly offering different solutions, including going ahead with my order and getting reimbursed for the premium rebate and providing them with my card directly to try and charge it but there was still no movement. After several days of waiting for this to be fixed, I was forced to simply order without the premium discount.... oddly enough, Printify had no problem charging my exact same card for the $1200 order. If you're using this app I suggest trying to get the premium right away so you're not baited into using it and it never appears.
We're sorry to hear about your experience! One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!
Excelente
Thank you so much for the amazing review! 😊
Los precios son un poco caros pero la verdad es que todos los problemas que hemos tenido se han solucionado enseguida.
Thank you very much for your review. We are happy to hear that you like our services and we hope to have a long term collaboration with you further on.
Good platform, easy, clearly. Only improve more feature in the near future: ext in phone number, stock of Print Provider...
Thank you very much for your feedback. We are continuously working on new features and improvements, and we will definitely take your suggestions into consideration.
I went through all the steps, or so I thought. Then I get an email template I can send out to announce when my store is going to open. What? I thought my store was already open. So frustrating. Why wouldn't I want my store open. That is the whole point, isn't it?
I think I just found out Printify and Shopify are connected companys? Well, I guess it doesn't matter, but I did not see that disclosed anywhere.
My product looks terrible and it was a simple message shirt, Very difficult to produce. I wouldn't buy it.
Thank you for the feedback, however, Printify and Shopify are not connected companies. Printify is a Print-on-demand platform that supports the automatic integration with Shopify and only supports product publishing to your store. If there are any technical difficulties with the Shopify website, we recommend reaching out to their support.
What regards to received products, one of our managers will be reaching out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!