Printify: Print on Demand , 5.416 Rezensionen

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 82 % der Bewertungen sind 5 Sterne
  • 11 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
Bearbeitet am 14. Februar 2017

Update*
I can now enter the app. I have received 2 emails from them. I will change the 1 star rating to 3 stars for now. Once I order some samples and see the quality and process, I may amend my rating.

I cant add the app. its been a few days now

Viaggibyjaseking
Frankreich
Mehr als 4 jahre mit der App
16. August 2018

A really great website, loads of choices for product, by far the easiest back end to use. The printing even is not bad.
Can't well use their service if your client isn't in the states or (if available) in Europe. IF they need to have things shipped to the they will be charged duties.

Moto Revere
Kanada
Mehr als 4 jahre mit der App
6. Juli 2019

The App is fine and easy to use, Shirts according to my customers are good quality but the HATS SUCK! The first 2 hats that I sold to different customers I had to REFUND the customers, Customers sent me pics of the hats and they look Nothing Like What Your Images Look Like, very cheap and very low quality! Needless to say I dumped the entire line of hats immediately because I cannot afford to lose customers and refund!

Round Canopy
Vereinigte Staaten
Mehr als 3 jahre mit der App
Printify hat geantwortet 8. Juli 2019

Thank you for your feedback! We are sorry to hear that our customers were not satisfied with our hats. We are working with the best print providers in the industry and were surprised to see that your customers were not satisfied with the quality. We have provided you with a refund for the items, however, we would also like to make things right in the future and prove that the quality of our hats is worth it. Please feel free to reach out to us and discuss this experience.

2. September 2017

I have to give Printify 3 out of 4

Pros
Many options to choose from
Price is great compared to others
Quality is good but not great (shirts)
Customer service answers fairly fast

Cons
Shipping is horrible but that is mostly a DHL problem. Sometimes packages get lost.
Communication is not great. I ordered a shirt and a week went by and nobody bothered to let me know the shirt wasn't in stock till I emailed.
Quality is good not great. I had to add this to both.(issue with black from my experience)
Overall this is a good alternative to pritful who's prices are much higher.

Comf Tees
Vereinigte Staaten
Mehr als 3 jahre mit der App
Bearbeitet am 12. Juni 2020

Update: Printify finally reached out to me, I understand this pandemic has caused a lot of difficulty for many businesses and am updating my review to 3 stars.
Original review:
I’ve contacted them multiple times about tracking information appearing false, my customers are very concerned when tracking has not updated in a 2-5 weeks on multiple orders. When asked why my products aren’t shipping or tracking is invalid they blatantly lie about how long my item has been sitting with no movement stating 5 days when it’s been well over a month. When asked about false tracking for other orders they give me zero answers just telling me to check back in a month with the Local post office. Chat bot is missing I’ve already submitted issues for those products so it seems I’m now unable to make inquiries. I’ve tried multiple times to submit via help center and then am told I’m already being helped so they can’t help me. So ridiculous ever other print on demand company I’ve used during this pandemic has delivered my products, given valid tracking and excellent customer service . Not printify hopefully my customers receive their items it’s doubtful though at this time.

Starry Meadows
Vereinigte Staaten
Mehr als 3 jahre mit der App
Printify hat geantwortet 2. Juni 2020

We are very sorry about your experience with us. Seems like there must have been some issues with the tracking info but we want to assure you that your customers will receive the products they ordered. Due to the current health crisis, our print providers are experiencing some delays and our customer support is loaded with requests, thus they may take longer to reply. Nevertheless, we want to make it right for you. This is why, one of our managers will be in touch with you within the next 24 hours. Thank you.

16. Dezember 2018

Amazing app that will help cut the amount of work for your business to get off the ground. Prices are really good as well. Giving three stars because the quality of the samples I ordered was less then desired. My white font came out as a faded grey which unfortunetly wont work. Willing to change my rating if I can figure out who can print my designs properly.

Yacht or Noose
Kanada
Etwa 3 jahre mit der App
16. Februar 2018

Printify is getting better and better but please find some new Print On Demand companies in the UK.. There is only one option and their shipping time to EU & US is garbage and their quality is bad!

Also I hate to do manual orders for orders outside UK. For example, when I get an order from the US I have to choose another supplier that's in the US (as I normally use a supplier from UK) to improve shipping time and costs.

PLEASE, PLEASE there should be a solution for this!

Worldwidedawah
Niederlande
Fast 3 jahre mit der App
4. Dezember 2020

Too many additional steps to add product to the store. Once you make the product you should be able to add the name and add to store. Not to go back in again and finish or edit the product to add to store. My personal opinion. Thanks.

SeRiousLYjuSmE!!!
Vereinigte Staaten
Fast 3 jahre mit der App
Printify hat geantwortet 6. Dezember 2020

Thank you for the feedback - we are sorry to hear that you find the process of publishing products to your store inconvenient.
We would like to find out more about your suggestions how our app could be improved, therefore one of our managers will be in contact with you shortly!

7. Oktober 2017

Everything was great in the beginning. For the past year, most of our products were drop shipped by Printify. Mugs were great, never an issue. Pillow orders always delayed, but quality great. Journals (paperback) horrible material, coloring off and not worth the purchase. Biggest pet peeve, customer service. Sending an email during urgent issues and not receiving a response within a day or two. After experiencing app issues, PayPal links, and 2 week delay in product shipment. Unfortunately, we are researching alternatives. Really loved the easy design process but customer service is vital.

Public Harmony
Vereinigte Staaten
Mehr als 2 jahre mit der App
8. Juni 2020

We like your service however, we now have orders that are 2 months old and still not printed yet. We understand the delays with the coronavirus shutdowns, but to have orders that are waiting for 2 months before even printing is not acceptable. We have written to your support 4 times and have not heard back. Is your service shut down?

ReconJacks Apparel
Vereinigte Staaten
Mehr als 2 jahre mit der App
Printify hat geantwortet 9. Juni 2020

Thank you for your feedback. Our print providers have been experiencing delays caused by the health crisis, however, we are working hard on reducing those delays as much as possible. We value you as a merchant, therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you.