Printify: Print on Demand

The technical portion of the app is great and the developer should be very proud of the interface. Well done!

My issues is with customer service and quality control. Printify is a middleman between printers and merchants. While having a proxy to multiple printers can have its advantages, the downfall is with quality control and delays when there is an issue.

I have had a quality failure rate around 20% with the prints thus far. One customer received a blank shirt with no print. How embarrassing is that? Then not having a direct line to the printer to correct the issue and expedite a resolution compounded the issue. A customer in this situation is angry and does not want to wait days for two levels of bureaucracy to approve a reprint. Then wait an additional 4 days for the print, and an additional 4-5 days for shipping.

Finally, the shipping charges are completely out of alignment with industry norms. $4 for shipping the first product when the vendor is paying no more than $2.60 for a single shirt. Then tacking on $2 for each additional shirt. This is highway robbery. If one orders 5 shirts, the shipping charge is $12. The vendor isn't spending half of that.

The technology is great, but the application of the technology is pretty darn poor. You can't build a brand on top of Printify. If you are serious about being in this industry, find a printer that you can rely on who is just as maniacal about customer service as you are.

I used to use Printful because it was more popular but I think Printify's quality is quite better. It may be more expensive but the price's worthy

Everything seem to be running pretty good! Thanks

I'm new to Print on Demand but I love this app very easy and straight forward to use. I recommend it to newbies like myself as well as the more experienced in this field.

I love printify. Its far more cheaper than other apps. I wish they had hats and the ability the print on sleeves!!!!!!!! Especially the long sleeved shirts.
Only complaint is shipping is soooooooooo slow. I don't understand why.

Great customer service! Hank was extremely helpful, patient, and kind and provided excellent service. He waited with me until we had a resolution to my issue. I am very happy!!

I love love love this service, immediately filled my shop.

Great App, easy to use and setup your designs

Really cool that you can have some many product at you finger tips!

As a first time user I LOVE it.
So far really easy, good range of products, you always wish you could find more but plenty of options.