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When it comes to print on demand, you will probably have some type of issues regardless of which company you decide upon. I've had a few problems with Printify and in most cases, these issues were resolved. As a business owner, it's up to you to stay on top of things to ensure that their errors don't cost you. If nothing else, Printify has a better selection of products than their competitors. The design upload process is easy and the mockups are well done.
I'm just getting started but I like the fact that it is not linked to just one supplier
My first ecommerce experience and it has been generally positive. The good:
1. The system works - creating products, publishing to shopify, etc.
2. Customer service response is crazy fast and honestly I usually get the responses I want
3. I am a new, little guy but I have gotten some personal attention telling me they are focused on the long-term relationship Stuff To Work On:
1. I need 4XL and 5XL, but I think my only current way to reasonably do it is to add new separate products in those sizes with a different printer. Possible, but clunky.
2. More financial visibility - CSV export of order details and running daily/ monthly totals on COG, sales tax collected, etc.
Thank you for the detailed feedback! We're happy to see that you've chosen us as your POD partner and that we're able to meet your expectations when it comes to our service and Merchant support.
At the moment, we have options for 4XL and 5XL sizes, but not every Print Provider has these, like you mentioned. Our team is working to expand the available sizes for our products, and hopefully more providers will have these size options in the near future.
As for the reports - these are some great suggestions, we'll pass them on to our team for possible future implementation. :)
Printify is easy to use and navigate through. Fulfillment is quick to process as long as it meets the right size of design requirements. They also give you the chance to fix any issues and fulfill order together. The only issue I have, sometimes it takes days to get a response from customer service. But other than that, they provide good customer service.
Thank you very much for your review. Your feedback matters to us. We are happy to hear that you like our services overall, and in what concerns customer service, they have been very busy lately, thus, the response times were longer than usual. Nevertheless, we are already working on it and hope to get back to the standard response times in the upcoming weeks.
Based on the user experience and product availability, Printify seems like a great alternative to Printful, if you're into that sort of thing.
Thank you for your great review! We're glad to hear that you find Printify to be a great alternative and appreciate your positive assessment of our platform. We strive to provide the best user experience and product offerings for our customers. Thank you for choosing Printify and we hope to continue serving you in the future. Wishing you all the best!
MUCH MORE AFFORDABLE THAN PRINTFUL, AND QUALITY IS BETTER THAN CUSTOMCAT!! HIGHLY RECOMMENDED. The only drawback is that if you don't have a graphic designer to help you out (I don't), lots of designs will have poor resolution or dpi, so you'll have to keep scaling down an image, until it becomes tiny which doesn't work. Some help in that would be appreciated.
Thank you very much for your review. We truly appreciate your feedback. We are glad to hear that you like our products and hope to have a long-term collaboration with you in the future. We noted down your commend about the designs and will work on finding a solution with the team. Cheers!
easy to use and add your own design/brand
I really like the app and how well it integrates with Shopify. Customer service has been great so far too. Only reason it didn't get 5 stars is because I've had some issues with the print/stitch/sizing/shipping quality with some suppliers on my initial order. Thanks to great customer service they are being remade without a cost.
I tried to move the image when designing a cushion cover after resizing it but could not do it.... maybe I’m missing a step or it’s simply not possible. If so this needs to be fixed as the image manipulation needs to be more versatile. Other than that so far so good... fab quality products.
Thanks
Excellent but we need an automatic "orders with personalized Text" feature, as i have to manually do these action for now.
Thank you for taking the time to leave a review and for your kind words about Printify.
We appreciate your feedback regarding the need for an automatic "orders with personalized Text" feature. We understand that this would greatly benefit your business and we are constantly working on improving our platform to better serve our users. We will take this suggestion into consideration and will do our best to implement it in the near future. In the meantime, please don't hesitate to reach out to our support team if you require any assistance.
Thank you for choosing Printify!