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Phone case mock-ups are too good in printify!! and the supports also
I thought this would be a cool app. The first couple of orders were ok but they last one was terrible. I took months to get my shirts. When they arrived they arrived in different shipments at different times... like 5 shirts one time and then another 3 a week later. After one washing all of the printing peeled off. Terrible. Deleted from my store.
I have had this app for over a year. In the beginning for the most part it was awesome but I highly recommend NOT USING THIS APP I have lost a lot of money from sizing being off. In the last 3 months every order was wrong. Their print quality is also terrible. It fades really fast and sometimes comes blurry to begin with. I will never ever recommend them again or work with them. DO NOT USE THEM!
We are very sorry to hear about your experience with us, but we could not assist you earlier on as you never reach out to us regarding any issue. Our team is still trying to make it right for you and by trying to reach you out via phone and email, but you never get back to us. We would truly apreciate if you could get abck to us so we can make thing right.
Printify is a great app, it's easy to use and navigate as well as good customer service. Only once have I needed to contact their customer services and they replied very quickly and sorted out the problem with ease. I would recommend printify because of it's simplicity and it is easy to use.
Thank you very much for your review. We are glad to hear that our customer support managed to assist you accordingly and we will definitely make sure that they get the recognition they deserve. Good luck with your sales in the future!
The Printify team have your back with this, any misprints from the print providers and the team are on their case. They respond within a day which is good for such a popular company. Products are good, their seasonal advice emails/ links are top noch!!! Only reason they dont get 5 stars is the lack of english print providers (i am based in uk). I really want AOP (all over print) design capability but only USA printers provide.
Hello,
Thank you very much for your review. We are glad to hear that you like our services overall and we will do our best to add more print providers in UK. Currently, we only have T Shirt and Sons, Prodigi and WPaPS based in UK, but we are constantly adding new print providers, and we will definitely take your request into consideration. Thank you.
not happy AT ALL with this app. I started off super excited but now I am just going to invest in my own printer and do everything myself. I have been trying to contact printify for almost 3 weeks regarding various orders in queue with confusing statuses. Some say in "in production" but give a tracking number and nothing to track. A customer may order 4 or more items and receive a tracking number stating ALL items were sent out when the tracking only accounts for one item. So now, customers are emailing out of concern for their other items that havent even been printed yet. I've gotten emails from customers about products that were misprinted, with pieces of the branding having fallen to the bottom of the shirt somehow. Not sure if these folks are truly quality checking or just printing and shipping products off. I've had it. I hate having to go through a middle man to determine if an item is eligible to be reprinted because of THEIR mistake. Customers do not deserve that. They also removed the quick chat, so now you have to request support within an order or GOOGLE their contact info. and wait weeks for a response. If I could give this app zero stars I would. It's truly best to invest in your own equipment and print your own.
We are very sorry to hear about your experience with us. Our print providers are overloaded with orders, thus, they may take longer to fulfil and the error ratio m ay be slightly higher as well. Nevertheless, we are actively working on changing that by adding new print providers and hiring more support agents to assist our merchants. We want to make things right for you, therefore, we will reach out to you to see how we can make it up to you.
So far so good! Can't wait to see the print quality.
Great app! It's great that you can choose from many different suppliers and use a different design for each color as you're creating a product.
Thank you for the kind words. We are glad to hear that you are enjoying our print provider and color selection and we hope to have a long-term collaboration with you in the future. In case you need any help, do not hesitate to reach out to us at merchantsupport@printify.com anytime!
good I like it so far...................
Fantastic App, love that i can add designs to shirts and no upfront cost.