Reseñas (7.584)
Refinar
-
Por calificación
I have been trying to build a clothing brand using Printify for about 4 years now. Here is what I can tell you...
First off, don't expect ANY support. There is no direct customer service line, only "activities" that you open for online chat help. That would be fine if there was enough employees to read and respond to those tickets. If I have an issue with an order I just placed today, and I open a ticket: the order would be delivered before anybody looked into that ticket.....who is that helping?
Secondly, The quality is all over the place. "Printify's Choice" gives you the best prices, but there is no consistency in the print. I had 2 products on the same order come from different providers. 1 product was about average, but the other looked like they only used half of the ink they should have. The design was a black box on a yellow shirt, and you could barely see the black box...
On the bright side, they do have the best prices in on-demand printing, as well as low production times. They are good about sending reprints for below acceptable prints, and usually get it right the second time. The setup is pretty simple if you don't have any special circumstances (like nonprofits).
In conclusion: They will get it right eventually, but not always on the first try. You get what you pay for, so the great prices come with some headaches if something goes wrong.
ALWAYS ORDER SAMPLES! The digital mocks can be extremely wrong sometimes.
Thank you for sharing your feedback! 😊 It means a lot to us!
Our support team is currently experiencing an unexpectedly high influx of cases, which is causing a delay in responses. For urgent order issues, we recommend submitting the request through the orders page.
As for the print quality issue - we would like to look into the matter. Can you please share more information with us here [https://printify.typeform.com/to/Pua3qgMA]?🙏
Your input is valuable, and we will forward it to the relevant teams. 💙
Expensive as hell and no way to make wholesale orders if you want to sell in a physical location
Thank you for your feedback! 😊 We understand that pricing is an important factor, and we offer a range of print providers with competitive pricing for products, hopefully, you can find one that best suits your needs.
Your input is valuable, and we will forward it to the relevant teams. 💙
Would like the ability to download mockups. Also one annoying thing is when you type in the product details, e.g, title, description, etc., but then select the Edit Design link, all of your updates are lost. Slightly annoying.
Thank you for your feedback! 😊 We understand how frustrating that can be and appreciate your suggestion about editing product details. We'll definitely look into improving this experience. Your input helps us get better! 💚
easy to use just wish the prices were better to be able to do a cheaper price and still make a good profit
Thanks for sharing your feedback! 😊 We’re glad to hear that you find Printify easy to use. We understand that pricing is crucial for creating competitive products with good profit margins. With a variety of print providers and price options, you can choose the best fit to help meet your pricing goals.
If you’d like assistance finding the right provider for your needs, we’re always here to help! 💪
Can’t figure out how to connect Printify to my godaddy domain / website. There fore paying for Shopify to add Printify to.
We're sorry to hear about the trouble 😔!
Our team has reached out to assist you with connecting Printify to your GoDaddy domain/website. 😊 If you have any further questions or need additional help, please feel free to get back to them. 💚✨
The t-shirt mockups are confusing. They go from an illustration to real or humans. The graphic looks small on the illustration and huge on the real images. I have to keep adjusting them back and forth until they look good.
Posted image adjustment is not available without a total reset of the submission. That's a pain. It's would be nice to be able to adjust just the image without starting over.
Thank you for your honest review!
Feel free to reach out to our support team at any time, they will be able to explain the whole process in detail!
It's good, but the payment was not clear to us when we linked it to shopify. Our firat order was late because of it. It should be mentioned that printify needs to get paid before sending vs we thought they'd take the costs from our shopify account.
Thank you for your review!
Our payment process is explained here - https://help.printify.com/hc/en-us/articles/4483601124113-How-does-the-payment-process-work
In case any further assistance is necessary, you can reach out to our support team at any time! 😊
Absolutely love the products and ease of using the design program. Prices are too high when you include shipping for there to be any meaningful profit. Unfortunate because this would definitely be my goto pod store.
Thank you for your feedback! 😊 We're so glad you love the products and design program. 💖 We understand your concerns about pricing and shipping, and we’ll definitely take this into consideration. 🙏 We truly appreciate your support and hope to improve your experience!
I like the app but it would be nice to search the T-shirts by fabric. The fact that you have to open each item to see what the fabric is make the process very time consuming.
Thank you for your honest review! 😊
the uploading continues to have many delays and slow responses very frustrating when uploading multiple designs. Even after refreshing or logging back in still continues.
Thank you for your review!
This tends to happen due to connectivity issues or high user activity. Our support team will reach out to you directly to explain this in detail.