Printify: Print on Demand

I have the opportunity to make designs on a total of 5 POD apps. I have found Printify to the easiest to use if you are a beginner and in the top 2 in pricing. However, Printify has limited designing options compared to some of the others. For example, you can only rotate images but can not flip (mirror) images. Finally, I have only had one order not be filled but Printify's Customer Service Team Resolved the issue quickly, so I give them an A+ IN customer service.

Gut aber etwas kompliziert

I was satisfied with the communication, speed and integration of this app. What I didn't like was I placed a small order for a very important customer of mine and when they recieved their shirts one of the logos was very off centered. The quality for the shirts and printed graphics was great though. It's a little bit of a deal breaker for me. I have submit a request to fix it, which I am hoping goes smoothly.

Bella peccato che non si può scegliere la lingua per capire di piu

The app itself is great - lots of products, easy interface, and intuitive dashboard. So far I haven't had any issues with products, but since Printify is technically a middleman for other printing vendors it is only a matter of time, statistically, with so many moving parts.

My main beef with Printify is the cost of shipping which is ASTRONOMICAL. Seriously. And super confusing to try and keep up with, when it comes to offering multiple products that might be from a variety of vendors. I had a customer place an order recently for 4 items - 2 t-shirts, a sweatshirt, and a small zippered pouch. The 3 apparel items came from the same vendor and the pouch came from a second vendor, for a whopping total shipping cost of $17.50 (which comes to over $4 per item to ship).

That is definitely excessive and enough to cause me to consider scaling back on the products I offer through Printify. The name of the game is profit, and no customer is going to pay almost $20 in shipping for a couple shirts. I wouldn't expect them to.

I have ordered a sample and never received it and still in a production after 14 days?!!! I had to refund my customer and send the item for free as they were so frustrated.

pretty ok

The app itself works well - it was very easy to create products and integrate them with Shopify! There was a small snafu with the sample t-shirt I ordered however. The shirt must have been folded when the design was printed on it so there were large, blank white spots across the design. The corners and seams were also all blank since the sewing did not align with the design. Fortunately I reached out to customer care and they responded very quickly. I worked with Tom Otter, the Business Development Manager for Printify, and he was more than willing to solve the issue. I received an apology, full refund, and advice concerning the quality of my products. For future reference, I would recommend staying away from the print supplier "Colorado Timberline" and instead go for the recommended "MWW" for all over print (AOP) products. Also, always order a sample product before making it available to your customers but that's just common sense! So while my first experience didn't go as expected, the response from the Printify team was very much appreciated. Thank you

Update: I received my second trial item, an AOP tote bag, and it was satisfactory: not amazing but not terrible. The print was crisp and the fabric/stitching seemed sturdy enough. The handles were a bit chewed up, as if the machine had nicked them when sewing, but they still seem sturdy. A bit large for a normal tote but there were other sizes offered so that's on me.

Easy to use, i love the option for uploading a single design to all the products& uploading them can be in single products.

Love the new products, and support is very good, i had a problem with the new product editor, they fixed it in no time, well done!

Update after the new features added:
The new features CRUSHED & TRASHED my store.
Worked days and nights, I did nothing but work on the store and it was great.
Today i uploaded 3 new products with the new product editor.
I was excited to see new products and went ahead and created 3 products.
The new product editor is buggy, design size changed when i previewed in black color for example, and i don't understand why the editor now is with illustrated shirt.
Moving on- designs uploaded, description written, time to sync into Shopify.
From reason unknown i had collections with names i didn't have on my store, and my collections didn't show in Printify's site.
I hit sync and i see it's syncing all the collections with the weird names, where is the cancel button, where is the cancel button? No cancel button..
I couldn't do nothing to stop it, closing didn't as i watched all my work, all my products changing without me wanting them to change..

All in all i have mixed feeling with this one, Obviously what happen in my store doesn't imply to the rest, just look carefully when you sync new products and save product descriptions cause they reset if you sync them with the new editor.

My prints were unfortunately not usable. I need crisp prints on poster sized paper, but they ended up being blurry. I sent my concerns to customer support, they were nice enough even though it took 2 days for a response, but it seems like there were no print experts around them to answer technical, but not too technical of questions. I was told we would try a second round of prints for free which was nice of them, but I still haven't received them, and I don't think it will matter. Printify isn't alone in this but shipping takes forever. I might test them again if I moved on to a different product, but for what I'm doing now they aren't great.