Avis (7 374)

Note globale
4,8
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
4 avril 2018

There is no way to contact any one on the phone. They screwed up, and my package is lost. I ordered my products by ArtGun, one of there printers. No number for Artgun or Printify. Printful, another printer on demand has phone support. Looks like I'll be going to them!!!!!! If they ever find my package I will update you.

B Mer C
États-Unis
2 mois d’utilisation de l’application
29 novembre 2017

I just launched our label and chose Printify to be the provider of our products. They offer a wide array of printing options and sleeve printing is not found at most printers. My first few orders came messed up, my customers order also came messed up. They have amazing customer support and want to make it right, however they do not handle any of the work. They farm it out, and the companies that handle the actual work can really screw up. When 5 items out of 6 cannot be handled correctly the first time, or the second, then be warned if your companies brand relies on successful customer satisfaction everytime. These guys do not even come close. When you desl with a middle man to get you work at a second middle man, then you loose the ability to control the content and quality of the work.

Crazy Woman Co
États-Unis
Environ 2 mois d’utilisation de l’application
12 mai 2021

Recently opened my store and made the first order as a test. I ordered 4 items, out of the four, I only received 1 item even though it says that they had delivered all. Had I not caught this early on, this would have messed up the integrity of my shop/company. Will never do business with them again.

Light Unto My Path
États-Unis
Environ 2 mois d’utilisation de l’application
Printify a répondu 13 mai 2021

We're really sorry to hear about your experience!
One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

1 août 2020

Have had only issues with Printify so far. Printful platform is so much better. Highly recommend them. DO NOT USE PRINTIFY!

Vantage Sports
États-Unis
Environ 2 mois d’utilisation de l’application
Printify a répondu 3 août 2020

We are sorry to hear about your experience with us. We can see that you've only had a few orders with us that were placed 2 days ago and they are in pre-transit or in production. We always aim to keep our merchants happy, this is why one of our ,managers will be in touch with you within the next 24 hours. Thank you

1 septembre 2023

Printify does not allow sellers to leave a rating and a review of the products on their platform. I wasted money sampling Printify tshirts, only to find that each was of very poor quality. It would have saved time and money if there were reviews of products in their catalog, but per their tech support: "Unfortunately, we do not offer the option to leave a review for the products in our Catalog".

I don't recommend Printify - at the moment their t-shirt product quality is just not good, and there is no way to see ratings or reviews of the other products in their catalog, so I have to assume they are also poor quality and a waste of money and time.

Coati Outdoors
États-Unis
Environ un mois d’utilisation de l’application
Printify a répondu 4 septembre 2023

We sincerely apologize for the disappointment you've experienced with the products received 😔. Providing high-quality products and ensuring customer satisfaction are of utmost importance to us. We're actively working on enhancing our feedback process for products, which we believe will lead to a better experience for our users in the future. 🚀

In the meantime, we'd like to make this right for you. Please don't hesitate to reach out to our Merchant Support team with some photos of the affected items. We will promptly investigate the issue with the relevant teams and print provider. You can choose either a refund or a replacement for the affected items based on your preference.

Rest assured, we're committed to resolving this matter promptly and ensuring your satisfaction. We'll be reaching out to you shortly to assist further 🤝.

Modifié le 20 décembre 2019

I made a test order for my first serious client in the end of November. It's 20th of December and I still did not get my order. Customer support is not responding.. Probably will not get an order until Christmas.
Not sure what your future plans are, but with such service today you can loose millions of potential revenue in the future. The part of it, you just probably did.

Influpress
Lituanie
Environ un mois d’utilisation de l’application
Printify a répondu 27 décembre 2019

We are very sorry about the delayed order. Our print providers have been very busy due to the high amount of sales, nevertheless, we want to make it up to you. Therefore, one of our agents will get back to you within the next 24 hours.

Modifié le 12 juillet 2021

I went through all the steps, or so I thought. Then I get an email template I can send out to announce when my store is going to open. What? I thought my store was already open. So frustrating. Why wouldn't I want my store open. That is the whole point, isn't it?
I think I just found out Printify and Shopify are connected companys? Well, I guess it doesn't matter, but I did not see that disclosed anywhere.
My product looks terrible and it was a simple message shirt, Very difficult to produce. I wouldn't buy it.

Central Washington Sales
États-Unis
Environ un mois d’utilisation de l’application
Printify a répondu 19 juillet 2021

Thank you for the feedback, however, Printify and Shopify are not connected companies. Printify is a Print-on-demand platform that supports the automatic integration with Shopify and only supports product publishing to your store. If there are any technical difficulties with the Shopify website, we recommend reaching out to their support.

What regards to received products, one of our managers will be reaching out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

22 mars 2021

I am unable to set up shipping rates. I have already invested on shopify and domain name and not ready yet to buy printify premium package. Plus I have yet to see it in action. I think they should allow live rates for free packages as well or at least make it easier. Customer service referred to articles and theories when I needed just basic rates for US and international customers. I am disappointed.

aboriginalshirts.com
Pakistan
Environ un mois d’utilisation de l’application
Printify a répondu 23 mars 2021

One of our managers has reached out to you regarding the shipping setup. We truly hope that we'll be able to remedy the situation!

11 août 2020

They send low quality products to my customers and then deny me for reprints! Now I have to refund all my customers and they are basically telling me "not our problem dude" . STFU!! this company sucks never trust them complete bullshit they don't care about quality and their customers they only take your money and leave you at the dark! (Sorry for my English I'm not a native speaker of the language )

Planet Geeky
Philippines
Environ un mois d’utilisation de l’application
Printify a répondu 13 août 2020

We are sorry for the inconveniences created. Due to the COVID-19 pandemic, our print providers have been experiencing increased volumes of orders an d that might have had an impact on quality. Nevertheless, we are working on solving this issue by adding new print providers in order to better manage the sales volumes. We always want to keep our merchants happy, this is why one of our managers will be in touch with you to see how we can make it up to you.

22 décembre 2020

BEWARE: The Worst Print On Demand Company EVER Seriously I am shocked how disappointing and unprofessional Printify has been. They have completely abandoned sellers. I have orders from end of November not yet shipped. Printify has left us sellers hanging. I sell on Etsy and have MANY rightfully angry customers. Printify started slowing down in early Dec and instead of being upfront with their delays, like other POD companies have been, they made minimal announcements and have not been real with us once. They just keep selling false promises and moving deadlines further and further back. I have been telling customers on Etsy their orders will ship day now because printify's lack of clear communication and false promises. 'any day now' 'holiday arrival' Absolute junk customer service. They barely reply and when they do it's a stock reply that doesn't address your question, sending you in circles. Their customer service is straight up useless and endless hoops It's now been a month and my customers are justified in being pissed at me for dragging them along for a full month. They are at a point where they can't even order or shop for new gifts because they have been waiting on Printify to come through, which Printify falsely led us to believe. And to make matters worse, Printify will not allow us to cancel orders nearly a month delayed, forcing us to continue to jerk our customers along or eat the costs. The samples I have ordered are unsellable. Sloppy application, the ink colors are sloppy, super pixelated print quality. Zero quality control. There has been zero accountability from Printify.

ThereisNOStore
États-Unis
Environ un mois d’utilisation de l’application
Printify a répondu 23 décembre 2020

One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!