Avis (7 374)
Affiner
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Par note
Not really happy. I received 2 samples and the logo printed is really bad! I Paid $34.84 for only 2 shirts sample. I contacted the support who kindly resent the shirts. They told me nothing is wrong with the logo itself. Today Just received and I had to pay at the post office about $15 to get it! Total about $50 for 2 Shirts with horrible quality... How people make business with Printify! I am really curious...
We are sorry to hear about misprint. As it was explained, errors sometimes happen. Since you have an international order, shipping costs are higher. Also, our Premium plan offers up to 20% lower costs.
They send low quality products to my customers and then deny me for reprints! Now I have to refund all my customers and they are basically telling me "not our problem dude" . STFU!! this company sucks never trust them complete bullshit they don't care about quality and their customers they only take your money and leave you at the dark! (Sorry for my English I'm not a native speaker of the language )
We are sorry for the inconveniences created. Due to the COVID-19 pandemic, our print providers have been experiencing increased volumes of orders an d that might have had an impact on quality. Nevertheless, we are working on solving this issue by adding new print providers in order to better manage the sales volumes. We always want to keep our merchants happy, this is why one of our managers will be in touch with you to see how we can make it up to you.
What a joke. Misprinted tons of shirts and didn't do a quality check on them, unable to use images that are 11x14 with 300dpi my usual screen printer has no issues with and I had to remove this app from my store because I was losing customers because of printifys mistakes. This app isn't worth the hassle, I started using a different app instead and haven't had any of the same issues.
We are sorry to hear about the quality issues you've been experiencing, but we want to make it up to you. Therefore, one of our managers will reach out to you within the next 24 hours. Thank you.
The interface is easy to use. But don't be fooled. I ordered samples and then turned everything off I spent time building. I was glad I did order them; although, the customer service was not helpful. They ended up refunding "as goodwill" items that were done incorrectly. Policy is to remake only. Printing is awful with most vendors, or cheap fabrics, or worse, chemical smells that don't go away. they never understood that this all represents my brand to my customers and it just wasn't good enough. When I said the product came in with sticky residue all over the shirt, they said, " wash it." Because I hadn't thought of that? I just don't want it delivered like this to my customer. In the end I gave up trying to get help or understanding. I turned off the app and decided to share my review. Make some products, order some samples, decide for yourself.
Not impressed compared to other companies doing the same thing. I have removed my products from the service, I will be using another source that delivered my first sample in 5 days flat, no questions or surprises.
A men's medium tee is 21 inches wide. YOU SHOW ME A MAN WHO'S ONLY 21 INCHES AROUND HIS CHEST. Ugh!!
I gave a try to Printify and ordered 6products (t-shirts and hoodies for kids&adults) from T shirt and son (UK).
The quality of the products was good but the printing was really bad.
I would be ashamed to sell this to my customers.I'm really disapointed because I heard many good things about Printify and I spent many hours to set up my whole store with them. Now I have to do it again with another print on demand company.
I strongly recommend to order a sample before setting up your store.
The shirts I've ordered are seriously awful. I've ordered samples from 4 of their print providers, and all were unacceptable. The white outline was clearly visible underneath the design for every dark shirt I ordered. I guess this is not Printify's fault, but they shouldn't be working with providers that offer such horrible products. Some of the providers have huge delays as well. It's really such a pity because their software is great and easy to use. I just wish that the print providers were reliable.
I would rate this zero stars if possible. This is the worst print quality I have ever seen. I've used at least 6 print on demand sites in search of the best quality for my customers. Printify is at the absolute bottom of that list. The print on sweaters is peeling and discolored on arrival. Product has not been washed or worn and is already faded and destroyed. Printify customer service takes days to respond and will not provide any compensation, even after photo evidence is supplied. Use Printful. With Printiful, the exact same files were provided and printed with excellent quality. I'm looking to have to refund at least 10-20 customers out of my own pockets now. DO NOT MAKE MY MISTAKE.
Updated 12/11: Customer service wouldn't budge to help until I posted this review. Then I got a personal call and an offer to help. They reprinted and the new one they sent was worse than the original. Image is completely faded out on a light pink garment. The back is completely faded, yet the front is nice and dark but horribly blurry. Stay away at all costs, the bad prints are clearly not errors, but the norm. I now have multiple garments with errors and customer complaints. Take it from someone who sells 100 or more garments a month, do not use, they will embarrass you and make a bad name for your brand.
This app is not working for me!!! I designed over 200 products and I have a monthly Premium subscription of $29.00 with Printify. When I try to publish to my Shopify website I receive an error. I contacted customer service on April 1, 2022 and the problem is not fixed yet!!! It is April 16, 2022, 15 days. I am so disappointed with the customer service and am considering using a different POD company because of this. The customer service sucks! No telephone number to speak with someone, my place in the que constantly changes and subpar customer service. Think twice before using this app because it may not work for you.
We are happy to let you know that your issue has been sorted out. Your feedback was very helpful for us to identify this issue and fix it so no one else is affected. We thank you once again for sharing your experience. All the best!