Avis (6 028)

Note globale
4,8
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
6 décembre 2019

The only good thing I can say about this app is that the prices are low if you get the Premium Plan, and the selection of products is extensive. Other than that, they will tell you your images are low quality but they will send them to production without your approval and "we cannot guarantee a good outcome. In case of bad results, the order will not be applicable for a replacement or a refund." It will take SEVERAL HOURS to DAYS for the BOTS to reply to your issues and they will have MULTIPLE support people eventually responding to your issue and NONE of them are on the same page and make the whole process VERY confusing. I'm trying to open my store this weekend and I am not confident at all that my customers will receive good service if I continue using this company.

Afronomical Ways
États-Unis
3 mois d’utilisation de l’application
Printify a répondu 9 décembre 2019

We are sorry to hear you have been receiving poor support from our team, but we want to let you know that this is the busiest time of the year, and our team is overloaded with requests. Nevertheless, we want to make things right. Therefore, one of our team members will be in touch with you within the next 24 hours.

28 mai 2022

I am overall happy with my experiences with Printify and the help I have received. I would like to suggest that your monthly statement includes profits and margins. As a company that give a % of profits to charitable organisations, having a profit statement would be very helpful. Many thanks

Studio Ngong
Allemagne
2 mois d’utilisation de l’application
Printify a répondu 30 mai 2022

Thank you for sharing your feedback!
We are glad to hear that you like our platform. We will forward your suggestion to our team, hopefully this will be included in the future. Wishing you all the best!

7 octobre 2020

I start with the plan of 29. I got to cancel it because I didn't see too much of discounts or prices that I can have revenue with simple design in top of that I order samples of the products and the quality was horrible my design was a colorful rectangle with a logo and I got to returned 2 times and the last one that I received it was off to and the rectangle wasn't straight. I got a good customer service that's why my 2 stars but the quality even thank god was a sample for me 2 time in bad quality is not what I want my customer to have. you can try it but don't have this app as the only option.

Chef Mcqueeny Store
États-Unis
4 mois d’utilisation de l’application
Printify a répondu 8 octobre 2020

Thank you for the feedback! Sorry to hear about your experience - one of our managers will contact you within 24 hours to solve this matter as smoothly as possible!

10 décembre 2017

Fantastic! Simple UI and easy to use mock-up design software. I would recommend this app to any serious entrepreneur and Shopify store owner. I had my first 3 product designs ready for sale on my store in 15 minutes. Now that's what I'm talking about!

Silk And Bone
Canada
4 jours d’utilisation de l’application
27 février 2019

NO BRASIL NÃO POSSUI SUPORTE ADEQUADO. DIFÍCIL A COMUNICAÇÃO, FIZERAM EU PERDER CLIENTE POIS NÃO ENVIARAM O PRODUTO. QUANDO PEDI PARA DEVOLVEREM O DINHEIRO NO PAYPAL DISSERAM QUE NÃO FARIAM. DETESTEI O APLICATIVO.

DARKEST STORE
Brésil
3 mois d’utilisation de l’application
22 novembre 2017

Easy to use and many products for pritining

Unicorn Beast
Tchéquie
4 jours d’utilisation de l’application
8 novembre 2022

I wish there was a 0 star... I had the absolute worst experience ever with this company, I got an order and I was trying to pay for it, they didn't take my payment method so I added money to top up balance, from paypal wouldn't take that payment method reached out to support kept getting transferred over and over again and then told I would received an email. So I wanted a refund went to withdrawal my 69.00 and it went to 0 wasn't on withdrawal side reached out to support no help opened PayPal dispute then PayPal said I won case and money would be refunded, haven't received refund yet but printify started writing me email after email after email demanding me to close PayPal case saying I was a fraud, and that. They were going to write PayPal and my bank would be tarnished luckily I've used PayPal for over 15 years, some may not be so lucky I even sent screen shots of case closed to them then I realized I hadn't received money from PayPal so I didn't know what happened and the 69.00 was sitting in top up balance.. so not sure what's going on I attempted withdrawal, but printify said it's not mine to withdrawal because my case was won on PayPal which is probably true and printify said I needed to pay an extra 15.00 because I dispute on paypal to use app, not happening lol so I requested to delete my information it says it will take up to 30 days lol smh.. I realized they are a 3rd party platform with a bunch of print on demand dropshipping suppliers, I reached out to a supplier and got my order filled for my customer, but order is late because I had to get approved on there before it could be filled I will be screening all apps from now on it's my fault I should have purchased a test item like I have from many other apps

cncsbeautyandmore
États-Unis
3 mois d’utilisation de l’application
Printify a répondu 14 novembre 2022

We are sorry to hear about your experience. This is not the service we want to give to our customers. We have investigated this, and unfortunately, we were unable to help you further as you refused to cooperate with our mandatory verification procedure. Such verifications, are vastly used in the e-commerce and finance sector to provide a safe environment to its users. Though, our platform is very secured, we can not guarantee who can access the account from your end. This way, we can provide better security to you and make sure that online fraudsters will not be able to try to access your accounts.

About the payment, unfortunately, we usually can not access the payment once/if the transaction is disputed. The relevant financial institute freezes the transaction, and only they can refund or unfreeze it after the investigation. That was the reason we could not refund you the funds when you've requested. However, we see that, these funds have been removed from our account and refunded to you and believe this issue has been sorted now. We are really sorry if any inconvenience caused by this.

10 juin 2023

Constantly having problems. First Printify changed in such a way that color swatches disappeared- it took my team almost a week to fix, with Printify unable to identify the problem. Now out of the blue when you try to save just the description to Shopify, Printify is overwriting everything, titles, mockups, etc. Their constant issues are causing us 100’s of hours of repeated work, and resulting in delays in opening our store - thus causing their print providers to lose sales. We may have to put in 100’s more hours and more away from printify. They don’t do the printing, only provide an interface- and if they can’t reliably offer that, then they have nothing!

Dive Cupid
États-Unis
3 mois d’utilisation de l’application
Printify a répondu 13 juin 2023

We apologize for the difficulties you have been experiencing. 😔 Our team takes these matters seriously, and we assure you that we will reach out to you as soon as possible to understand and resolve the issues you have encountered. Your feedback is valuable to us, and we are committed to providing a reliable and efficient platform. We appreciate your patience and willingness to work through these challenges with us. Our team will do everything possible to resolve this matter and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you in resolving these issues.

Modifié le 5 décembre 2018

Printify needs to do better at vetting its manufacturers. My customers have been waiting over a week and it’s causing me to have to issue refunds so I am NOT happy about that at all. I hear Teespring is better so I’ll be moving my business over there. I’m SO pissed. This makes my company look bad!

The Christmas Closet
États-Unis
3 mois d’utilisation de l’application
26 juin 2020

I don't usually do rating. But this needs to be highlighted. I have sent a few emails to you guys on a lost parcel which my customer has been waiting since months. Printify sent a confirmed notification of shipping on April 25, and now it's June 26! It has been a good 2 months, totally no reply, no news, nothing. You need to rectify this!

Project Made New
Singapour
3 mois d’utilisation de l’application
Printify a répondu 30 juin 2020

We are sorry for the inconvenience. Our colleague has already gotten back to you asking to confirm whether the customer has checked in with their post office. If the order is not there, then most probably it got lost and in that case we can perform a refund or a reshipment of the product. Please confirm those details with us via email. Thank you.