Printify: Print on Demand

My first ecommerce experience and it has been generally positive. The good:
1. The system works - creating products, publishing to shopify, etc.
2. Customer service response is crazy fast and honestly I usually get the responses I want
3. I am a new, little guy but I have gotten some personal attention telling me they are focused on the long-term relationship Stuff To Work On:
1. I need 4XL and 5XL, but I think my only current way to reasonably do it is to add new separate products in those sizes with a different printer. Possible, but clunky.
2. More financial visibility - CSV export of order details and running daily/ monthly totals on COG, sales tax collected, etc.

this App is really helpfull, thanks to the developer and printify team, keep creating more tool.....

easy to use. Haven't placed a sample order yet but so far so good.

In regards to Printify themselves, they seem to do a good job. The problem is that they are basically a broker and have no involvement with the production process. Almost every shirt that me or my customers have gotten through them has had problems and complaints.
I cant complain about long ship times during the pandemic, I get it. I can complain that some of their print providers create very low quality merch. Most of the orders that have come through my website traffic have had a complaint regarding the print quality. Most of my samples are noticeably off center, not aligned with the mockup, or missing part of the graphic from the print. I think Printify should be more involved in ensuring that they are brokering a better quality product.
Printify themselves are good at responding quickly and facilitating reprints and refunds, but who wants that? I think we would all rather have happy customers and a good reputation.
The mockup generator is good. The website is easy. Contacting them is easy too. Prices are varied and fair, (if the products were good quality).
At the end of the day, you can have all the other parts in the right place, but if the product is no good, then what are we doing here? If you guys could ensure good quality control I would be willing to give 5 stars. Sorry guys, but for this I must uninstall the app and look toward a different provider.

I have mixed feelings regarding this app as of now. I think one of the main keys is learning how to use them. Recently customer service hasn't been responsive and that's never good. I've reached out 4 times regarding a product from T shirt and Sons and still haven't received an answer. Please pay attention to Shipping cost as it will burn your profits if you're not aware. It can be very misleading when its not included in the ""profit section". Printify has been good about reprints but in my opinion there has been too many for my liking. I like the merchandise you can design as they have many options. Make sure if you're in the US, you don't use a print provider outside of the US unless its for a jacket or shoes. Anything else you should find local. This will help you with shipping and delivery. To be determined as of right now. I've been doing a lot of samples to see how the process goes on my end before I roll it out to the customer.

My experience with Printify can be summed up in one word: demoralizing. Initially, I was excited to work with Printify after seeing a lot of positive sentiment online. However, the first order I received was faulty with the design printed too high and uncentered. When I reached out to Printify's support team, they confirmed it was an error on the print providers end saying in their exact words "You have followed the guidelines for placing the design correctly. Placement is at the center, and the art file is inside the safe area (dotted lines)" and that "the order was faulty". They offered a free replacement. Unfortunately, my core issue was that I now had mistrust in the orders being fulfilled properly. Like any decent merchant, I can't launch my store until I can have full confidence that my customers will receive a high quality product. Since the first order was faulty, I needed tangible evidence that it was a one-off case and the subsequent orders would be fulfilled correctly. I asked for expedited shipping since the alternative was waiting another 10 - 30 days to receive a new sample (delaying my launch and revenue stream during that time) but they were adamant on me paying extra for expedited shipping. All for a product that should have been fulfilled correctly in the first place. I feel left in the dark with little confidence that the products will be designed properly. Best case scenario, I'd have to settle for a delayed launch thanks to a Printify error that they admitted to. By the way, this was with "one of their most popular print providers" — their words, not mine. In the meantime, I'm exploring working with Printiful since their shipping across North America is quicker and not print provider dependent. It requires a whole rehaul of my website which is the demoralizing part but I think it'll be worth the effort.

perfect app has never been so easy to use an online tool

Super easy to use. That said, most are easy to use, but they easily had the most robust products & best prices.

Will use in future projects!!

Printify is easy to use and navigate through. Fulfillment is quick to process as long as it meets the right size of design requirements. They also give you the chance to fix any issues and fulfill order together. The only issue I have, sometimes it takes days to get a response from customer service. But other than that, they provide good customer service.

awesome
super easy
and save me money too, oh man this is super sick.