Avis (7 141)

Note globale
4,8
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
29 juillet 2017

easy to use and add your own design/brand

Khemco In Action
Royaume-Uni
Environ un an d’utilisation de l’application
16 février 2019

I really like the app and how well it integrates with Shopify. Customer service has been great so far too. Only reason it didn't get 5 stars is because I've had some issues with the print/stitch/sizing/shipping quality with some suppliers on my initial order. Thanks to great customer service they are being remade without a cost.

IST Sales
Australie
Environ un an d’utilisation de l’application
Modifié le 13 octobre 2018

I tried to move the image when designing a cushion cover after resizing it but could not do it.... maybe I’m missing a step or it’s simply not possible. If so this needs to be fixed as the image manipulation needs to be more versatile. Other than that so far so good... fab quality products.

Thanks

Pink Chimp
Royaume-Uni
Environ un an d’utilisation de l’application
16 mars 2023

Excellent but we need an automatic "orders with personalized Text" feature, as i have to manually do these action for now.

707gateway
Canada
12 mois d’utilisation de l’application
Printify a répondu 21 mars 2023

Thank you for taking the time to leave a review and for your kind words about Printify.
We appreciate your feedback regarding the need for an automatic "orders with personalized Text" feature. We understand that this would greatly benefit your business and we are constantly working on improving our platform to better serve our users. We will take this suggestion into consideration and will do our best to implement it in the near future. In the meantime, please don't hesitate to reach out to our support team if you require any assistance.
Thank you for choosing Printify!

11 juillet 2022

I enjoy the app, but setting up my website is a bit confusing. I have watched you tube videos on how to add the Theme I have watch all Shopify videos and still don't understand how to attached my theme to the store. Other then that, creating items are simply to do and publish. Thanks

https://www.deezteezpleez.store
États-Unis
12 mois d’utilisation de l’application
Printify a répondu 12 juillet 2022

Thank you very much for your review!
We are glad to hear that you like our platform. If you have any questions or concerns, our live-chat specialists are waiting to help one click away. We see that your shop has been successfully integrated, but one of our specialists will get in touch with you and assist you with any questions that remain. Wishing you all the success!

Modifié le 13 juillet 2020

Printify is very good, they have a lot of great products and they do a good job printing them. I think though that they should require their printing partners to be more fair with the shipping costs. When they require fair shipping prices from their print providers such as MWW then they will earn my 5th star. Recently they also got rid of all the jewelry and I had the stuff in my shop but no notifications about it at all. So to recap good but not anywhere near amazing. I personally believe that over charging for shipping in order to gouge the people selling your product is a bad way to do business. So thank you for the reply and I look forward to seeing actual results.

Stonecrowe Trading Co.
États-Unis
12 mois d’utilisation de l’application
Printify a répondu 13 juillet 2020

We truly appreciate your feedback. We are already working on improving the shipping costs and we hope that in the near future that costs will be lowered for some specific items. We will also take into consideration your feedback regarding notification when an item is discontinued and next time we will try to communicate it better. Best of luck with your sales and if you need any help, do not hesitate to contact us anytime.

5 mars 2022

I am still new to using Printify but so far it's easy to navigate and to order samples if you need to. I will update as I use I use it more.

FurMaDogs
États-Unis
11 mois d’utilisation de l’application
Printify a répondu 6 mars 2022

Thank you for your review! We are delighted to see that you are enjoying our platform. In case you have any questions or concerns, our 24/7 support team is there for you. Wishing you all the best!

Modifié le 9 mars 2020

I want to say thank you to Arthur from Printify, who reached out to me on the phone to resolve the issue i had with my sample order. I got refunded on the 2 T-shirts that I wasn't satisfied with and also my account was with $66.18 for the delay. Thank you Printify, I look forward to getting my sample T-shirts that have been shipped and hoping everything comes out well.

IDARA Online Store
États-Unis
10 mois d’utilisation de l’application
Printify a répondu 4 mars 2020

Hello,
We are very sorry for issues with the print quality and delivery times, but we want to let you know that we are willing to make it up to you. As our agents have already mentioned, in order for us to perform a refund, we need a good quality picture of the damaged product. In what concerns the delivery times, the ETA for European orders is 10-18 business days, and technically, your order is still within the time frame. Nevertheless, one of our managers will be in touch with you within the next 24 hours to make things right for you.

Modifié le 26 janvier 2019

Update... I'm bumping my review up to four stars after tremendous support from Tom at Printify. I had a lot of concerns and set up a call with Tom. I was extremely impressed with the homework he had done before our call. He had read through all my support issues, put together a list of all orders that had been late and took care of those on their end, and really went over the top to show me that he cared about my concerns. Because of Tom I decided to stay with Printify and just launched my second store.

I ended up switching print providers within their network and have been been fairly pleased. My orders are shipping in a timely matter and I haven't heard anything negative from my customers (limited orders so far as I'm easing my way back into it) since the change. One thing to remember, however, and something I've found very valuable, is to know that all print on demand providers use DTG as their method of printing. Be aware of this and educate yourself on what this means before making your designs.

I really like most things with Printify and, judging by their dedication to my problem, combined with a solid working platform, competitive prices, and broad product selection, I would imagine they'll continue to improve and grow in the future. Thanks, Tom!

I have really mixed feelings about this app and I really hope my opinion of it changes for the better in the future. There are a lot of things I really like and a couple that I really dislike. The problem is that the couple things I dislike are extremely important...

I built my store in November and Started advertising for it around the first of December. Things were great and I sold hundreds of items in the first couple weeks...

Then the customer complaints came in...

Multiple orders missing items...

Multiple orders with bad prints - crooked, see through, missing blocks of images, you name it...

I had to turn my advertising off until I can determine if these guys can print a shirt that looks good and deliver the right items to my customers...

They gave a cutoff order deadline of December 11th for having items by Christmas. I have many orders that were placed before then that won't be at my customer's houses before Christmas...

The support has been solid but not perfect. It's a very busy season but most of the time I can get a response in less than a day. For the items missing orders and for the bad prints I have been refunded....

The problem is that a simple refund doesn't get my customer's products to them by Christmas. I've had to manually place orders and do it with expedited shipping in hopes that some kid will have their shirt on Christmas morning...

Despite trying to get them to help cover the costs of the shipping because of their mistake, printify has refused to do so....

These simple printing/packing mistakes have costs me hundreds of dollars/countless hours of time and, most importantly, future business from a number of customers...

And this is just from two weeks of sales!

Now, to the good stuff...

Their products are very easy to build.

The app is easy to navigate.

The prices are good for most items.

The customer service has been attentive.

They have a solid selection of products.

From what I've seen so far, this company is doing very well with all the really hard stuff. Probably the best in the industry. If they could get a system together with better quality control from their print partners, these guys would absolutely take over the industry.

The problem is a quality product (end result) is the most important thing in this industry and these guys are lacking big time on it so far. If the shirt looks bad it doesn't matter what else you have right.

The good news is (from someone who's printed shirts for a decade) printing shirts isn't hard. Hopefully these guys can find a way to get their print suppliers to care about the product they put out. If they do they will dominate.

I've seen shirts that MyLocker puts out under its own brand name. Printify isn't getting the same quality.

I'm currently switching all my products over to another print provider in their network. This isn't easy to do as each product has to be manually recreated.

I'm really really hoping the print quality is much better with the new vendor. I like everything else about these guys but the shirt quality is very important.

We have 8 more stores we plan to open in 2019 and it would be really sweet if things work with these guys.

I'll update once I start to see results from the new vendor.

RoboticsShirts.com
États-Unis
10 mois d’utilisation de l’application
3 janvier 2022

Printify is definitely a game changer for any new POD business. There are some things I had spoken with the support team about adding in the near future, that apparently everyone has needed. Other than that, very simple and straight to the point.

PopN Printz
États-Unis
10 mois d’utilisation de l’application
Printify a répondu 4 janvier 2022

Thank you for the kind words! :) We're happy to hear that you're finding our services suitable for your needs. We wish you the best of luck with your sales!