Avis (7 111)
Affiner
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Par note
Printify is a great website and tool for designing and drop-shipping all kinds of interesting products. It has a nice interface for Store catalogs and design tool. However, we are giving 4 stars for 1 reason...they don't accept SVG files over 20 MB.
We are fine artists and high resolution images of our art produces large SVG files, and you need these for large prints (e.g. 36" sq). In our case 20MB SVG gets us about 10% of our catalog whereas a 50MB limit would cover 97% of our files.
So for fine art prints at large sizes, they are not there yet. But we hope to encourage them to make this change !
A cool app nonetheless...
Thank you for taking the time to leave us a review. We're glad to hear that you enjoy using Printify for designing and drop-shipping products. We apologize for the inconvenience caused by the 20 MB limit on SVG files. Your feedback is important to us, and we will forward your suggestion to our development team to consider increasing the file size limit in the future. Thank you for your support and we hope to continue providing you with great services.
No more 2XL, and product generator no longer works. Great concept if it worked.
Avoid this company for their shipping times alone. My customers are waiting an average of 2.5 weeks for shipment. Printify will blame it on the shipping companies but it is NOT. They first ship through DHL who then transfer shipment to the post office. I've had 6 customer complaints in two weeks and had to fully refund FOUR orders and reimburse shipping for several others. I reached out several times about this issue and was told that they've faced unexpected volume, blamed this shipping companies or some other excuse. I've lost money on every sale, they haven't offered me any kind of a refund. I'll admit they make nice shirts but there shipping times will piss off your customers and you'll end up reimbursing them anyway! Avoid this t-shirt fulfillment company.
I am blown away by how easy the design process is, the amazing 24/7 customer support that usually answers questions within 5 minutes, and the manufacturer / product selection. I have used other POD / MOD services in the past and Printify is hands down the way to go.
Thank you very much for your feedback! We're happy to hear that you're finding our app easy to use and fit for your needs. Best of luck with your sales, and thanks for being with us! :)
Sehr benutzerfreundlich, mit einem klick wird alles importiert!
Thrilled to hear that you find our platform user-friendly. Thank you for your review! 🚀😊
I'm loving this new app for my store. Fantastic!
The quality of the DTG was terrible. I can do better myself!! The customer service was good tho. But not enough for me to forget the quality vs price difference. I wish I had chosen Printful first.
One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!
I just used the app. The customer service team was very helpful and knowledgeable. I just ordered the first sample of their product and haven't received it yet. The UX/UI seems okay but needs a little bit of improvement.
We appreciate your review. We are happy to hear that our support team has been able to assist you with using our services, and we hope to have a long-term collaboration further on.
As we are continuously looking for ways to improve our platform, we would appreciate your feedback, so that we can note it down for improvements. To forward any suggestions you may have or in case you need any help, you can reach out to us at merchantsupport@printify.com
I just finished a chat with your agent, Sofia. My experience could not have been any better. She was knowledgeable, patient, kind, and extremely helpful. When I got confused, she called me on the phone so that she could explain it to me better. I could never have gotten started without her. She's the best. I think you should give her a raise!! Thank you again Sofia for your help.
Really good app. Would be even better with more fashion forward apparel options.