Avis (7 374)
Affiner
-
Par note
If I could rate zero stars, I would. DO NOT trust this company to make quality products for your buisness. They have ruined 75% of my orders over the past few months. The quality of printing is GARBAGE. This last sweater which a customer ordered, looks like whoever made it was drunk. The lines are bled, the logo is ruined. This is ANOTHER $35 sweater, which I cannot be refunded for. When I tried to contact customer support, they told me I have to schedual a call with a 3rd party customer servicer company. DO NOT TRUST YOUR BUISNESS WITH THESE PEOPLE. PRINTIFY IS A SCAM. If you want more details, call my cell at 480-686-7842. Ill tell you all about how Printify continues to steal and lie to its customers. If there was an option to upload photos here, I would upload photos of the $200+ in bad printing. Oh, and no refunds. Scammers. You are what is wrong with America. Taking advantage of people will bite you in the butt in the long run.
you can't do any profit with this app. they are charging HUGE fees for shipping.
You can't earn money with them, i lost a lot of hours to edit over 500 product on printify for finally see after getting my first order im not on profit cuz shipping fees are insane.
You can believe this? i sell product 40% more and im still not on profit.
Hello,
We are sorry to hear that you did not manage to make any profits with us. Each product has a shipping fee that is transparent and can be checked under ''shipping and more details'' section below each product. Some products may have higher shipping costs but we are already working on that and trying to minimise the shipping costs as much as possible. Generally, we advise users to set up shipping fees on their stores so the shipping would be paid by their customers. In case the merchant wants to cover the shipping fees themselves, then they need to consider it when setting up the final price. Last but not least, we always strive to keeping out merchants satisfied, this is why one of our managers will be in touch with you within the next 24 hours top see how we can make it up to you.
Been using this app for about 5 months now. Its terrible.
They can't give you a proper overview of costs, they do millions of micro transactions, like topping up the printify account with $10 at a time to pay for a product, instead of being billed once a month, or atleast receiving an overview of how much has been billed in total in a certain time period.
Even after talking to they reps and telling them about the issues I had, there was 0 improvement.
20% off my orders get cancelled by printify because they decide they don't sell this product anymore. No prior notice, sometimes not even a notice after people have made a purchase for that product.
They have been waiting for months, because printify simply decided to just cancell the order.
And then they will tell you to remove the product from your store, refund your customer, and basically just lose all the money you spent acquiring that customer. Terrible terrible terrible system!
Yes, Printify is the cheapest, but the quality isnt very reliable and their system absolutely sucks (billing, logistics, etc.).
I 100% DO NOT recommend this app! Spare yourself the stress dealing with printify and spend a little bit more on a tshirt.
And then they also send you this uselss "Printify Daily Profit" report, which don't even include shipping cost in their calculation. Nor does it take into consideration discounts that customer have been using on your store.
Instead of sending they absolutely useless junk report, how about you send me a report of what my actual costs were for that day/week/month etc, and looking at how much I made in sales with printify products, so we can get a accurate number that actually provides some value.
Sorry but the longer I have been using this app the more it fires me up thinking about how terrible it is.
Rant over.
They were great when we started in March 2020. However, since about August the customer service has been terrible. Issues with deleting items from our store, or even navigating through the store go unresolved for weeks on end, with responses that never go beyond 'our tech team is working on it' and no idea of a resolution date. Abandoning trying to get this resolved today, and terminating our account and finding a different dropshipper. Update - Dec 10, 2020: It took 8 weeks to resolve the issue, and was only done when I submitted this review. However, we are still having issues - today I cannot see my store at all, and there is no option to contact Printify support - that has disappeared. The only thing I can do is see help articles, which do not help with this issue I am having.
Thank you for the feedback - sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.
WASTE OF TIME AND MONEY! I created +100 products using Printify, uploaded them on all my marketplaces, create adverting campaigns on facebook, google ads, I was exciting... until do a TEST ORDER and receive a tee with a design much small than the mockup showed on my store and ads. They said it was a supplier problem and all the products created using him could be printed smaller. After more than 1 week they didn't show a solution but I noticed people still can create products that can't be printed in the right size. Luckily I did the test order, because imagine if a costumer receive a product different than that one he saw and bought... Who will get a bad review? This is something can't happen when you're building a brand. VERY UNSATISFIED
I have had this app for over a year. In the beginning for the most part it was awesome but I highly recommend NOT USING THIS APP I have lost a lot of money from sizing being off. In the last 3 months every order was wrong. Their print quality is also terrible. It fades really fast and sometimes comes blurry to begin with. I will never ever recommend them again or work with them. DO NOT USE THEM!
We are very sorry to hear about your experience with us, but we could not assist you earlier on as you never reach out to us regarding any issue. Our team is still trying to make it right for you and by trying to reach you out via phone and email, but you never get back to us. We would truly apreciate if you could get abck to us so we can make thing right.
not happy AT ALL with this app. I started off super excited but now I am just going to invest in my own printer and do everything myself. I have been trying to contact printify for almost 3 weeks regarding various orders in queue with confusing statuses. Some say in "in production" but give a tracking number and nothing to track. A customer may order 4 or more items and receive a tracking number stating ALL items were sent out when the tracking only accounts for one item. So now, customers are emailing out of concern for their other items that havent even been printed yet. I've gotten emails from customers about products that were misprinted, with pieces of the branding having fallen to the bottom of the shirt somehow. Not sure if these folks are truly quality checking or just printing and shipping products off. I've had it. I hate having to go through a middle man to determine if an item is eligible to be reprinted because of THEIR mistake. Customers do not deserve that. They also removed the quick chat, so now you have to request support within an order or GOOGLE their contact info. and wait weeks for a response. If I could give this app zero stars I would. It's truly best to invest in your own equipment and print your own.
We are very sorry to hear about your experience with us. Our print providers are overloaded with orders, thus, they may take longer to fulfil and the error ratio m ay be slightly higher as well. Nevertheless, we are actively working on changing that by adding new print providers and hiring more support agents to assist our merchants. We want to make things right for you, therefore, we will reach out to you to see how we can make it up to you.
Good pricing but inconsistent results. I had many print quality issues with their providers. As they are essentially the middle person between you and the printer getting issues resolved was very labored and at times not possible. More importantly, when building a brand you cannot afford poor quality results or inconsistency both of which were issues with printify. If you are looking for a quick profit then Printify may work as the pricing is good. I rather pay the additional costs with Printful, who is not a middle 'man' and actually produces your product, or pay the upfront costs and order in bulk from a good screen-printer. The quality I have found more consistent.
We are truly sorry to hear about your experience!
Quality is the most important aspect at Printify, and that's why we always offer replacements or refunds when the quality of the product is not up to standard.
This is not the experience we want you to have with us, therefore, our quality team will be in touch with you soon to learn more about this matter.
When we choosed to work with this app we read many different reviews from users but we never thought that we would be one of the BAD REVIEWS on our FIRST MONTH experience. Looks like they are "training new people" so they don't have time to reply to many emails sent by us to the only customer service provided. We paid 19 dolars for the Premium Service wich as been terrible! After 20 days waiting we got our first order but unfortunately with the WRONG design. We are working with a provider from the UK because our store is in Portugal and we wanted to have a quick service on orders delivery. 20 days?! Ok... but with the wrong design? Are we supposed to send it back again and wait for 20 more days to expect for a new tshirt?!
We feel very ashamed with this and we are now removing our services with them.
We expect our samples refund money from the (worst) Premium Service and Customer Service ever!
Horrible quality print and even worse customer service. Out of 34 samples costing $1400 and after waiting over 3 weeks for delivery, 14 of the samples we ordered were unacceptable. We couldn't understand how such bad quality print would even pass the quality control at the printer! They gave us a run around and never made it right even though they promised to do so multiple times. Honestly, Printify doesn't even deserve 1 star. They lure you in with low prices and produce totally unacceptable results. Don't waste your time with these losers.