Omtaler (5 932)
Raffiner
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Etter vurdering
So far so good. I just added this app (2 JUN 2018) in order to offer custom sports bras through my store. The design process is simple and intuitive. The product looks good, however, since I have not yet seen the quality of the product I cannot add that 5th star just yet. I ordered a sample. If the quality is as promised I'll add the 5th star to this review. Overall, I am quite satisfied with the process and the ease of working with the app.
Very easy to operate, I can see us doing business for a long time to come!
Amazing app with even more amazing customer service!! It's so easy to use, and they have a huge catalog of products. Get the Premium, too!
Thank you for your great review and recommendation!
We are happy to hear that you love our platform and the support team. Wishing you all the success!
I jumped into this pretty much expecting to learn as I go. I had no prior experience in any of this. Printify has a well developed 'help center' to answer any questions to keep the most inexperienced user (me) successfully process, track and have orders shipped to the expected destination.
We are happy to hear you have successfully started your business using Printify, and we wish you growth and prosperity! Thank you for the feedback!
just started its great so far! cant wait to see my expiriance with shipping
So far, although fairly new to the app, it works well. I have to test shipping and production quality but I feel confident that all will well
We appreciate your review! We are happy to hear that you like our app and we hope to have a long-term collaboration further on. In case you need any help, do not hesitate to reach out to us at merchantsupport@printify.com
Terrible, terrible customer service! I created a few products, and ordered one as a sample to check quality. It has been a MONTH and it hasn't arrived. I've emailed customer service twice, the first time a week ago and nobody has responded. I do not do business that way, expect to be able to provide my customers great service and this company is not even doing that with their retailers!
As far as the Products and Pricing Printify is one of the best POD's around. But as far as their Support Staff for getting assistance with questions and or trouble shooting there support team is useless. The majority of them don't even now how their own app works, and for the most part all you get sent is "Scripted" responses or "Help Articles". They are actually useless for the most part and a waste of your valuable time! They are real quick to point the fingers at other platforms for the issues including shipping delays, they point the finger at the print provider or UPS and or USPS instead of doing the research on their end and find the cause and most important a resolution. So the two star rating is for the Support Department, If I could rate the product and pricing it would be a Five Star Rating. So in conclusion it is in my opinion, the effort and the standards the company puts forward on products, printing and pricing, the same standards should apply to the Customer Support Department, it needs allot of work, training and restructuring.
Thank you for your feedback, and we're sorry to hear about your experience with our Support team!
One of our managers will be reaching out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!
The app itself is great and the product selection fantastic but this is only really viable if you are a US based business with US customers. The shipping costs for any product to outside of the US is crazy expensive to the point that it is not commercially viable. A pity.
UPDATED from 3 to 4*
There are some products that are printed and shipped from the UK - and so you could use these. However - previous point stands - vast majority is US / Canada with >$10 shipping for international per item.
Not Beginner friendly. what do beginners do , if the design resolution doesnt allow you to SAVE PRODUCT. completely stuck ...Its very frustrating & time consuming to get Tee shirts designed. We need more options for design!
Thank you for sharing your feedback!
Our mockup generator is designed to minimize design errors to avoid bad prints, and that's why it's not possible to save products with low resolution-designs. We have some detailed articles about how to create a high-quality design file easily, and we are sure it would help you.
In case if you need further help, feel free to reach out to our support team (24/7) and they will happily assist you. Wishing you all the best!