Omtaler (7 111)
Raffiner
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Etter vurdering
STAY AWAY from
Printify unless you want to waste your time and screw over your customers.
Ordered SAMPLES from Printify. First order came 12 days late and smelled horribly of fumes. I was concerned about the delay, but figured to give them a second try.
Ordered a SECOND batch of samples, this time from two suppliers (the same as before an a new one). Suppliers A product arrived in time, but I wanted to throw up upon opening the bag the fumes were so bad. Washed the shirt inside out, and the design pealed right off. Told Prinity, replaces arrived about a week later. No fumes, but definitely not as high a quality print either.
The second printer “had to replace their machinery” and the order would be over 14 days late. When it arrived, a wrong item in the wrong color was sent. Still waiting to hear back from Printify on when this can be rectified, but 30 days after my second order of SAMPLES, I still have useless products that have not been fulfilled correctly.
In general their support has been good, but it’s clear emails are being answered in a queue. Twice, I’ve had quick responses from employees who have CLEARLY not read the above comments.
In terms of an app - their interface can’t be beat. I get that there are growing pains, and as a company, they seem to be trying to address them.
But if you care about your customers, you need to stay away for at LEAST six months. Give them time to figure out which of their suppliers can actually meet the need - before YOU ruin YOUR reputation with constant complains and returns.
The app could be a little more stream line but i love it
Great to hear that you are enjoying our app! We will make sure to note down your feedback for future improvements. Best of luck with your sales!
Easy To use, much better than the other apps.
Please don't bother using Printify!! I wasted so much time creating a store full of 60+ designs and launched my website. In such a short space of time I have had three issues. One was the sheer bad quality of the Gildan t-shirt & cheaply printed design. Then after one wash it had faded dramatically & was completed ruined. And then, a customer received the WRONG bloody t-shirt. It is just utterly embarrassing. It makes my company look shit because of their constant mess ups. ( I used MyLocker as the supplier). Just use Printful, seriously you wont regret it and waste so much time!!
Thank you for your feedback! We are sorry to hear that you are not happy with the first experience. Regarding Gildan shirt, that's how they are from manufacturers. We can discuss to recommend the best textile and brand based on your needs. There are other brands and textiles. Regarding MyLocker order we must apology for the situation. Errors do happen around 1% of cases (that's not much different from industry average). So, you were unfortunate to have this error on the first hand, for which we are very sorry. If you want to try some other supplier, our team will help you to select one based on your requirements for textile, print quality and price. Also, we plan to have Australian supplier very soon – faster delivery to your customers. If you read Printful reviews, you'll see that they do have errors too and prices higher than Printify.
I ordered my samples over a month ago and still haven't received them. I will be discontinuing my business with them.
At first I loved this app - not so much anymore! I sold 2 items on eBay where I have a 100% positive feedback score. I currently have two orders with two different issues placed with prinitify and to make it even worse I feel completely ignored by their customer service! One cosmetic bag is stuck in production for going on 9 days now - thats strike one on my eBay seller score for late shipment. Another customer is pissed because the tracking Printify sent me is not showing any movement through UPS for 8 days now! So yeah - now my hard earned 100% feedback score on eBay is in jeopardy. I'll be taking my business elsewhere from this point on.
Customer service sucks. Once you start having issues with their service, good luck my friend. I had to close my account. I will try printful.
I was satisfied with the communication, speed and integration of this app. What I didn't like was I placed a small order for a very important customer of mine and when they recieved their shirts one of the logos was very off centered. The quality for the shirts and printed graphics was great though. It's a little bit of a deal breaker for me. I have submit a request to fix it, which I am hoping goes smoothly.
There is no way to contact any one on the phone. They screwed up, and my package is lost. I ordered my products by ArtGun, one of there printers. No number for Artgun or Printify. Printful, another printer on demand has phone support. Looks like I'll be going to them!!!!!! If they ever find my package I will update you.
I just launched our label and chose Printify to be the provider of our products. They offer a wide array of printing options and sleeve printing is not found at most printers. My first few orders came messed up, my customers order also came messed up. They have amazing customer support and want to make it right, however they do not handle any of the work. They farm it out, and the companies that handle the actual work can really screw up. When 5 items out of 6 cannot be handled correctly the first time, or the second, then be warned if your companies brand relies on successful customer satisfaction everytime. These guys do not even come close. When you desl with a middle man to get you work at a second middle man, then you loose the ability to control the content and quality of the work.