Printify: Print on Demand , 1 993 vurderinger
Shopify doesn't convert the prices I get from Printify, but I've had help with that. Printify should be working on a solution, until they do, I'd give 4 stars ;)
We're sorry to hear about the challenges you're facing with price conversion 😔. We understand the frustration, and we want to assure you that we're here to help find a solution or provide a workaround. Our team will be in touch with you shortly to understand your specific situation and work towards resolving the issues. Your satisfaction is our priority, and we appreciate your patience as we address these matters. If you have any additional details or concerns, please feel free to share them, and we'll do our best to assist you. Thank you for your understanding. 🙏
Easy to use and understand. Cheaper than Printful. However any shipping rate outside of the United State is very poor and expensive.
Thank you for sharing your experience with us 🌟! We're delighted to hear that you find our platform easy to use and more cost-effective. Your feedback on international shipping rates is valuable. We're currently working closely with shipping carriers to evaluate and enhance the options available. Our aim is to offer a better shipping experience, both domestic and international. We're grateful for your support and look forward to helping you succeed 🚀🌎!
Hi I've been getting messages on my Shopify store saying that Printify is no longer supported, and that the developer needs to update the app to keep it running and working properly. When Can Printify update the app?
We apologize for the inconvenience you're facing with the Printify app on Shopify. Our team is currently investigating the issue and will reach out to you soon to provide further assistance. Thank you for your understanding and patience.
I only started working with Printify for 2-3 weeks now and there were quite of bit of 3rd party manufacturing mistakes and issues and problems with customer service. I had 4 issues total with my products (all different). The customer service reps: Hong and Jaylyn were trying to evade helping me with getting a refund (it was hard for no reason) and blame me for the poor quality printed work that was provided to me from Printify's 3rd party manufacturer by stating that it's printed the same as my original piece and that my images were not enough to prove the poor quality even though they were...I can clearly see the difference and I received my fine art print warped and blurry and discolored. It was not at all accurate to my original art piece I created.
I was attempting to get a refund and finally Jaylyn did provide that but stated it was a one-time thing because my images were not good enough to their standards to prove what I was stating was true or not. I have no reason to lie. If I liked the print, I wouldn't have reached out at all...
BTW the company I used for the fine art prints with Printify was Prodigi, not recommended at all. The fine art print also has a black rectangle on the image's border which makes it look unprofessional.
The customer service was helpful in one way when I got the other items reprinted but with the refund, it's a lot harder for some reason. I felt I wasn't treated well by the customer service staff as they would copy and paste the same things they've said to me before and send it again and they would just end the chat when I wasn't done with my questions. I am thinking of switching more of my products to Printful or something else as I only started with Printify and they have shown me what it's like to work with them. It's not good.
* There is an update to my review * Cameron, one of the customer service representatives reached out to me to make things right. And she did! She went above and beyond, which is something I am used to with Shopify! Which is why I decided to work with Prinitify in the first place. Shopify has always been great with customer service and I appreciate them for being so kind and helpful.
Cameron took the time to listen to me, read what I actually wrote to her, and was very compassionate about the situation. I hope that Printify's customer service can continuously be helpful in this manner.
Thanks again Cameron Wilson for being so helpful and kind :)
We sincerely apologize for the negative experience you had with Printify. It is not the level of service we strive to provide to our valued customers. We have thoroughly looked into your concerns and identified that one of the items in question was printed based on the design you uploaded or that there was a lack of clear photographic evidence to proceed with a swift resolution.
At Printify, our support team is dedicated to assisting our merchants in understanding any print issues they may encounter. We aim to guide you on how to enhance your designs to avoid future problems. As a business, we heavily rely on photographic evidence as we need to submit reprints and refund requests to our print providers for approval. Therefore, it is crucial to accurately identify any print issues and have clear evidence to rectify them and prevent recurring problems.
Regarding the one-time courtesy provided, it was meant to allow you to update the design if necessary and order a sample to evaluate the quality once again. However, we acknowledge that this step should not have taken up too much of your time, and we apologize for any inconvenience caused.
At Printify, we greatly value our relationship with our customers and continually strive to offer the best possible service. While we take responsibility for defective items, we kindly request that you provide clear photos or videos of the item when requesting a refund or reprint. This enables us to swiftly and effectively provide a solution. Additionally, we encourage our merchants to reach out to our support team if they have any doubts about their designs, as we are here to analyze and advise on how to improve them if necessary.
We are pleased to see that your concerns were addressed by our support team, resulting in a refund for the mentioned item. Once again, we deeply apologize for any inconvenience caused and sincerely hope to provide you with a better experience in the future.
Good Customer service. London was very helpful. The app is easy to use and the pricing is good. This is a good platform for print-on-demand t-shirts. For My hoodies, I need more quality control. I started using another platform because the designs were fading quickly after washing.
I liked that you could add different colors to your designs on dark vs. white shirts. I would like to have a link once I publish a design to go directly to Shopify to edit my template. Also, there needs to be a way to offer different variants of designs on the same color shirt to reduce having too many products on the website.
Thank you for your feedback and positive comments about our customer service and pricing. We apologize for any inconvenience you experienced with the quality of the hoodies and we appreciate your feedback on this matter. We are always looking for ways to improve our products and services, and we will certainly take your feedback into consideration. We also appreciate your feedback regarding the ability to edit your template on Shopify and offering different variants of designs on the same color shirt. We will take note of these suggestions as we work to improve our platform. Thank you for choosing our platform and we hope to continue serving you in the future.
Designing is easy and placing the app inside my store is easy.
Thank you for sharing your positive experience 🌟! We're thrilled to hear that designing and integrating the app into your store was a breeze. If you ever have more feedback or need assistance, we're here for you. All the best 🚀!
The design process is extremely simple, they have made the entire UX very intuitive and integrating your products with your eCommerce platform can be done with a couple of clicks.
I haven't ordered a sample to assess shipping time, material or print quality yet but I will update my review and/or edit to 5 stars, if possible once I do.
Thank you for your great review!
We are glad to hear that you find our platform easy to use and that you enjoy it. Our support team is here to help you 24/7 and feel free to reach out to us via live chat or email if there is any issue with products, shipping, or anything else. Wishing you loads of sales.
So far so good... a few clunky things in the design experience but overall great. I've been able to create some amazing products.... Check out what I've been able to do at with Printify at decourcydesign.com for some inspiration if you like...Made my first sales... and am looking forward to more. Cheers, Jennifer
Thank you for leaving a review! We're happy to hear that you've had a positive experience with our platform and that you've been able to create amazing products. We've checked your website and it's great, loved the yoga mat too. Congratulations on your first sales, and we wish you all the best and continued success with your store!
Printify is a great website and tool for designing and drop-shipping all kinds of interesting products. It has a nice interface for Store catalogs and design tool. However, we are giving 4 stars for 1 reason...they don't accept SVG files over 20 MB.
We are fine artists and high resolution images of our art produces large SVG files, and you need these for large prints (e.g. 36" sq). In our case 20MB SVG gets us about 10% of our catalog whereas a 50MB limit would cover 97% of our files.
So for fine art prints at large sizes, they are not there yet. But we hope to encourage them to make this change !
A cool app nonetheless...
Thank you for taking the time to leave us a review. We're glad to hear that you enjoy using Printify for designing and drop-shipping products. We apologize for the inconvenience caused by the 20 MB limit on SVG files. Your feedback is important to us, and we will forward your suggestion to our development team to consider increasing the file size limit in the future. Thank you for your support and we hope to continue providing you with great services.
Based on the user experience and product availability, Printify seems like a great alternative to Printful, if you're into that sort of thing.
Thank you for your great review! We're glad to hear that you find Printify to be a great alternative and appreciate your positive assessment of our platform. We strive to provide the best user experience and product offerings for our customers. Thank you for choosing Printify and we hope to continue serving you in the future. Wishing you all the best!