Avaliações (7.004)
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I've been using the app for about 2 weeks. I have nothing but good things to say. It's easy and they have help for everything. Quick and easy. Love it here!
We appreciate your review, thank you very much! 🚀😊
I love the simplicity of Printify, my only complaint is I wish the integration with Shopify was a more fluid. If you press the back button, it doesn't just go "back" in Printify, but in the whole Shopify site and little things like that.
Thank you for your honest review. It means a lot, as it helps us to grow.
All the best! 🚀😊
Shipping times are ridiculous. Can take over a month to arrive in most locations. Utterly pathetic for such a "renowned brand".
(Update: my order took over 6 weeks to arrive....and I still have to go collect it - Printify is not worth it, an absolute insult to serious business owners)
We sincerely apologize for the extended shipping times you've experienced. We understand the frustration, and we're truly sorry for any inconvenience caused. We'd like to assist you further and will be reaching out to you soon. Your satisfaction is important to us, and we appreciate your understanding 🙏.
Use this app to help with our t-shirt and apparel company. Makes it so much easier, which they had more options, such as pet items, but still a lot to choose from at good prices from multiple vendors.
We truly appreciate your feedback. We noted down your suggestions regarding pet items and we will consider adding them in the future. Best of luck with your sales, and if you need any help, do not hesitate to contact us at merchantsupport@pritnify.com
Very easy to setup a printing t-shirt business with an AI tool for design allows new people to create products easily.
Delighted to hear that you find our platform easy to use!
Thank you for your review! 😊
What an amazing platform to design on. I have also observed that items in the Printify store are very affordable.
Thanks for the glowing review - we're happy to hear that you're finding our platform useful to you! :)
probably some of the worst customer service I have ever had, I was informed a package shipped, but that's all.... When I asked when I'll see the full info for my customer, so I could get him an ETA, they said to wait a full 7 days after shipping, if the info's not there by then, contact printify again.
So we waited the full seven days, contacted them again asking for the shipping info, and again we were feed a line that it takes longer for that info to show, contradicting what the first rep told us, then a supervisor jumped in and said it could take even longer to get that info, and our package would arrive in November.
When I asked him how he knows the arrival time, as we haven't see a single thing on the tracking links provided, he didn't really have an answer... and repeated his lie to me again about it taking a month or more for it to arrive, when all we wanted was the tracking info for our customer.
Than I asked why a shipment from the US to Canada that shows being shipped, but has no tracking would take over a month to arrive? as well as pointing out and sending in screenshots from the first customer service rep we talked to saying contact them in seven days if the info wasn't there... I asked him who I was supposed to believe? because the answer changes every time i ask, that's about the time I was ghosted and stopped receiving responses from the "supervisor"
All we wanted was tracking info for our customer so he would know if what he ordered was going to show up in time or not to give as a gift, we never said I need the package to arrive now! etc. We just wanted to get a proper ETA for our customer. Why is that so hard? All we needed was an E.T.A.
UPDATE
We contacted the company our order supposedly shipped with and gave them the tracking number we were provided, they told us they have not received the shipment, and that there was only a waybill created in the system.
This proved that Printify full on lied to us about our shipment and the information we were looking for. When I provided them this information, and called them out on the lie... They stopped communicating with us. All this trouble just to get the proper shipping information for our customer.
Save yourself the trouble and use someone else.
We sincerely apologize for the experience you've had, and this is certainly not the level of service we aim to provide to our customers 😔. We take your concerns seriously and will thoroughly investigate this matter. Our team will reach out to you directly to find a resolution that you are satisfied with 🙏!.
Regarding the tracking information, we understand your frustration, and we'd like to clarify that sometimes couriers miss the initial tracking scan, which can lead to a delay in the tracking information being updated. Although the package still reaches its destination, this human error can result in tracking discrepancies. However, please rest assured that this is not an excuse but rather an explanation, and we are committed to being fully accountable for such situations. In cases where tracking issues persist, we always offer our merchants full refunds or free replacements to ensure their satisfaction.
As our platform is growing faster than expected, we genuinely appreciate your patience, and we understand the challenges you've faced due to the influx of support requests. To address this, we've expanded our support teams to regain our usual speed. Thank you for your understanding, We value your feedback and will work diligently to ensure your future experiences with us are exceptional 😊!
this app is absolutely the best! so easy to use! highly recommend! you upload your designs to a huge selection of products
Thank you very much for the awesome review. We truly appreciate your feedback. We are excited to hear that you like Printify's services and we are looking forward to a long-term collaboration with you.
In case you need any further help, do not hesitate to contact us at merchansupport@printify.com. Cheers!
I am liking it very much, at least until now... I am still creating products and making my design. I hop the my sells goes smoothly. I'll come back to update this review after I launch my store.
We greatly appreciate your feedback, thank you!
easy to design and adjust colors and placement very seamless process.
Thrilled to hear that you find our platform easy to use and enjoy the seamless process.
Thank you for your review! 🚀😊