Printify: Print on Demand

Overall i'm very satisfied with Printify. I get quality printed products with my designs that I am proud to sell and the shipping is very fast. On the very rare occasion that I needed to get in touch with customer support, I was disappointed with the response time. However, I appreciate the follow up service they provided which shows they care and I sincerely hope they improve on this going forward because everything else is perfect so far.

The app is good, it’s no better or worse than the others. Where it’s let down is the little things. The range is exactly the same as everywhere (so no need for me to switch from Printful fully) And also there’s no option for company branding labels/packaging etc. That’s a big one for me.

Easy enough to use. Prices seem good after lots of investigation. Waiting for first sample so not checked quality but lots of other reviews say its fine. Had first orders and is easy to deal with.

Beware, Using Printify has become a dangerous gamble for your business. Printify had a glitch from Sept 1st - Sept 10th, 2022, where ANY order with multiple lines had only ONE item printed and sent. But they marked every order as COMPLETELY fulfilled and customers were sent tracking information for the FULL order but received only one item. Now imagine this time X amount of orders in this 10-day period. There was NO merchant help except sending cancellation emails two weeks after the fact. I spent hours chatting with customer service and begging for help and to actually figure out which items were actually shipped. The agents were all nice enough but Printify wasn't going to offer any real support to many, many botched orders besides issuing a refund for the unproduced items. Honestly, it's a disaster and they could care less about the merchants or how it affects small businesses. After a nearly 2-hour chat, one kind agent was able to have my replacement orders upgraded with expedited shipping as an exception. But today I find out that they have not placed priority shipping on the orders, and have actually disabled the help chat. This is the perfect example of how little they care. I'm hoping multiple merchants will help report them to Shopify for their lack of service.

works great so far. Easy to use. great products

So I have been paying the monthly $29 rate and I asked the question, how can I tell if my products are receiving (the up to 20%) discount? Currently they have no answer. Makes you wonder... From chat "I'm sorry to hear that! And yes, we'll definitely get back to you.
Unfortunately, we don't have a list of the regular vs premium prices, but I agree that it would be very useful and we hope to have this available sometime in the future "

I really like Printify because of their massive catalogue AND awesome printing capabilities. I love that I can choose the print provider that I want. Shout out to Monster Digital for their superb printing and really fast shipping. I've compared it to CustomCat and Gelato, the print quality is not even close! Love Printify's customer service too!

When I ordered the printing press, the time was less than 4 days, but in fact it was not more than 10 days. That is cheating customers and it is unacceptable.

Excellent app. Needs a few tweaks here and there but, overall, I would definitely recommend it to anybody who is interested in selling through a print-on-demand platform.

I haven't ordered samples yet, so I don't know how they do printing-wise but, so far, judging from their easy to setup and use platform and from their communication (I sent them 2 emails and they replied within 48 hours), they rock !!!

Also, although PRINTIFY has a very decent product collection, I look forward to seeing it expanding. That would really make them stand out of the crowd big time !
_____________________________________________________________

REVIEW UPDATES (July & August 2016): Since my first review I have ordered 3 samples (on three different occasions). The samples arrived super-fast by DHL and they were impeccable. In addition, their excellent response time still holds true. Since my first review I have contacted them for a total of 5 times more. Each and every time, I received a detailed reply within less than 3 hours. This is what I call impeccable service ! Totally recommend them !!!

We like the products, but the app integration NEEDS to be improved. We added a bunch of products from a couple different print on demands providers, one of them being Printify. We made edits to the products directly on Shopify after they were added to our store. The other print on demand provider handled our orders exactly right and the integration with Shopify worked perfectly (correct items, shipping notifications to customers, etc). Printify, however, had everything messed up! I had to manually change every single order. Shipping notifications did not get sent to customers, and I now have a bunch of orders that think they haven't been fulfilled even though when I look at the order on Printify, it says delivered or in transit. This has been an absolute nightmare. My guess is the reason is that we're supposed to edit products within Printify before pushing them into Shopify, rather than editing after they've already been pushed into Shopify. But the other POD provider handled everything correctly, so why couldn't Printify?