Printify: Print on Demand , 5.739 avaliações

I initially set up Printify to see what the quality of work and service was like before I started opening it up to customers.

Firstly when selecting products it is surprisingly limiting as to what products are offered in the UK compared with the US.

The next issue I have is that my test order was apparently shipped after 48 hours (that's fine I don't mind that) however 5 days later I still have not received said item, not even Royal Mail is this slow to deliver! So I thought I know I'll go use the live chat feature on their website to find out what is going on. I wrote a message at 10am complete with the order number. At the top of the live chat, it says "Typically replies within 1 hour" ... 4 hours later and I still have not even had a reply to acknowledge receipt of my query!

Poor Customer service, Poor Delivery SLA's and poor product availability for anyone running a business in the UK.

Do not use if you value any of the above.

I cannot recommend this app for some one who is serious about spending all the time required to open a legit store with a good possibility of making sales. I thought this was a good concept, but after spending many hours getting my store setup and looking right I soon realize this was a bad idea. I did a test sale to see how the process would work and to gage shipping times, because in the world of Amazon doing 2 day shipping to anywhere in the US customers expect fast shipping times. Considering how expensive the shipping costs are it is extremely slow, I made an order of 3 items around midnight on a Sunday and a full week later I only received one of them. I do not believe people shopping online is going to tolerate shipping so slow, they will buy once and never again. The product should be at the customer's door in no more than 5 days from order date (again just based off of current expectations with selling online). The other issue I had was if you look at the pricing you will be lucky to make $5 a T-Shirt (research on google don't take my word for it).
They also don't seem to be truthful in their advertising, they said when the product ships that it will have your company name on it, when I got my 1 item it said "Printify Fulfillment Mug Center" not my website name, the "Ship From:" was even misspelled as "Shipp From:", I brought this to the attention of Teresa at "Customer Service" among other thing and still have not gotten an explanation for this huge error. If customer's saw this I think your credibility will be immediately called into question.
If you plan on using this app you can try may be it will work better for you, but I suspect that what is going on is after they take your order Printify is not actually printing anything, they are outsourcing it to the lowest bidder and have no actual control on the printing and shipping, it would also explain the high prices since they are probably actually getting the T-Shirts for $5 but charging you almost $15, so they are more the middleman.
Lastly I gave this 2 stars and not 1 because I think their customer service was good enough and the app was good also, but you will have a lot of work to do if you plan on uploading to google shopping adding fields that does not exists.
Good luck and I hope this helps your decision making before you spend a lot of your time. I advise anyone to make sure you properly research before going into this or any other area.

easy to navigate,many options,great prices and overall very usefull POD app

Very easy to use, very reasonable pricing.

I wish there were more customize-able features with some of the clothing s

this app has been great, i am a novice at this and in time i will become better thanks to this app!!! thanks everyone at printify

I like any app which lets you source products. solves a real problem. Hope to see better prices in the future.

The app is nice, the design UI amazing but sadly it's just for show... Multiple problems with vendors and payment technical difficulties just annoyed the $^%^^ out of myself and my customers. Customer support is non-existant. Awful experience and headaches, move on there are much better options.

Everything seem to be running pretty good! Thanks

I'm new to Print on Demand but I love this app very easy and straight forward to use. I recommend it to newbies like myself as well as the more experienced in this field.

Great customer service! Hank was extremely helpful, patient, and kind and provided excellent service. He waited with me until we had a resolution to my issue. I am very happy!!