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Great Site! Easy to use. Only wish the apparel previewed with a person wearing the design.,
I love this app it is very easy to use but the only thing I hate is that they barely have sweatpants and the aop ones are trash and take 4 weeks to come and the lane steven sweatpants you can only print the design on the back pocket which is pretty dumb. Great app but they need more sweatpants. Please fix this.
Thank you for sharing your feedback with us! We're glad to hear that you find our app easy to use. We apologize for the limited options in our sweatpants collection and any inconvenience it may have caused you. Our team is continuously working to expand our product offerings, including sweatpants, and we appreciate your suggestions for improvement. We understand your frustration with the long shipping times and we'll do our best to improve the delivery time. Wishing you all the best!
UPDATE:
The below review was written on May 21st. It has been a month and customer service is now worse, not better. I submitted a request for the status of an order 5 days ago... I will now lose this customer for future sales because I can't give him the status of his order (which he placed May 12th) for 5 days. Once again, COVID has caused a lot of problems and myself and my customers have generally been really understanding. The problem is there is NO PROGRESS. The same problems that were happening a month and a half ago, are still happening. HIRE MORE CUSTOMER SERVICE REPS, THERE ARE PLENTY OF PEOPLE LOOKING FOR JOBS!!!
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ORIGINAL REVIEW:
With the Covid-19 crisis, I understand that there will be some speed bumps. However, it has become the most frustrating experience trying to get in contact with customer service. On top of that, I have had products changed by their system that I have had to go back and recreate on my own. I've had items in multiple orders cancelled and have had to recreate orders. When I try to reach out to them about these problems? No response. It has been an absolute disaster the last week and they have caused me hours in unnecessary work to keep my shop running smoothly. On top of it, when they make mistakes, they always say that they can't fix them. I will more than likely be changing POD providers.
We are sorry to hear about your experience with us. Indeed, our sprint providers have been experiencing some delays due to big number of orders being redirected to them, but we are working on adding more print provider to reduce the backlog. Nevertheless, we want our customers to be happy, therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you.
I absolutely love the customer service over everything. I have received a couple of items that were produced incorrectly. Printify fixed the error with out hesitation and communicated with me until product replacement was shipped. Quality of product is beautiful
I love printify. Automation is very easy. Support answers in two-three hours not bad. Their products you can pick where they ship from, which is important to me. Everything i have seen or received is good quality.
Thank you very much for your feedback. We are happy to hear that you are satisfied with your integration process and support quality and we hope to have a long-term collaboration with you further one.
I need a full refund for a faulty order; the people refuse to understand that i'm in no way in need of their samples or services any further as they have been proven to be way too faulty for the type of audience that i'm trying to engage; they don't answer their messages in chat after more than 15 hours; They're shady, they suck, their products suck, depite sucking they still are being sent separately, their support team sucks, their providers suck, everything sucks. DON'T WORK WITH PRINTIFY
Thank you very much for your kind words. We are very happy to hear that you are satisfied with our services and we will do our best to keep it this way. Best of luck with your sales and if you need any help, do not hesitate to reach out to us at merchantsupport@printify.com
easy to design and adjust colors and placement very seamless process.
Thrilled to hear that you find our platform easy to use and enjoy the seamless process.
Thank you for your review! 🚀😊
This website has been amazing. I decided to start selling merchandise for my business (TrainWithTish x TishFit) and its gives you everything you need as a beginner to start. I would definitely recommend to anyone.
We appreciate your review and recommendation, thank you! 🚀
I have been really enjoying using Printify, the product selection is great and using the design editor has been a lot of fun! The support agents have been class, answering any questions I've had in detail.
Seriously, HOW does this get 5 stars?
They break my site every time I update products.
They don't let you change collection images, but they push the old ones over and over, creating four times the work for every product update.
Their product catalog is literally presented in random order, making product development a massive pain in the fking a.
They never have chat available, although they claim to. You just get caught into an email vortex.
The emails go on forever with CS speak and zero solutions. They often end with "sorry we're inconveniencing you." Literally that.
Just . . . ugh. They are a mess.