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We like the products, but the app integration NEEDS to be improved. We added a bunch of products from a couple different print on demands providers, one of them being Printify. We made edits to the products directly on Shopify after they were added to our store. The other print on demand provider handled our orders exactly right and the integration with Shopify worked perfectly (correct items, shipping notifications to customers, etc). Printify, however, had everything messed up! I had to manually change every single order. Shipping notifications did not get sent to customers, and I now have a bunch of orders that think they haven't been fulfilled even though when I look at the order on Printify, it says delivered or in transit. This has been an absolute nightmare. My guess is the reason is that we're supposed to edit products within Printify before pushing them into Shopify, rather than editing after they've already been pushed into Shopify. But the other POD provider handled everything correctly, so why couldn't Printify?
I'm truly sorry to hear about your experience. One of our managers will be reaching out to you shortly regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!
Really great stuff, just add a color swatch for the love of god just like some circles with the colors inside of it
Thank you for sharing your feedback!
Our platform is constantly improving as everything our merchants love to see is being added in the time being. We are so happy to see you are enjoying our service. Wishing you all the best!
Printify is the best print on demand apparel business you can go with. I heard Printful was good too, but after trying both Printful and Printify, Printify wins hands down, no question. Printify is so user-friendly that any beginner, like me, can get on and start using it no problem. Printify gives you a range of products to choose from and you choose which print provider you want. They give a detailed description of each of their products and print providers and they make a lot of video product reviews. They are super helpful and offer further training resources to make sure your business is successful. Printify is professional, they are constantly growing and upgrading their service, and it is so easy to design and sell with them. If you want an easy-to-use, quality print on demand business, go with Printify.
When it comes to print on demand, you will probably have some type of issues regardless of which company you decide upon. I've had a few problems with Printify and in most cases, these issues were resolved. As a business owner, it's up to you to stay on top of things to ensure that their errors don't cost you. If nothing else, Printify has a better selection of products than their competitors. The design upload process is easy and the mockups are well done.
I would like it if you were to put in a function to erase designs from your upload list. I have some in my list that are mess ups and would like to purge them from my list.
Very easy to use and lots of different products to customize!
I like Printify. The fact that they operate like a middle party and have a lot of manufacturers available, is awesome.
Thank you for your feedback, we appreciate it! :)
App is decent, however the Customer Service is trash. If you ever have and issue or question good luck. Takes at LEAST 24hrs just to get a reply. They don’t even offer a phone number. Just messaging. And responses back and forth can sometimes be more than one day each way.
We are sorry to hear about your experience with us, but we want to tell you that this is the busiest time of the year and our support team may physically not manage to respond to all requests in a timely manner. Nevertheless, we want to make things right; therefore, one of our managers will be in touch with you within the next 24 hours.
I reached out for help on an order that had been shipped incorrectly from third-party app. Taylor Owens help me via live chat to resend the corrected order immediately. So far Shopify is meeting my expectations as a business owner
Thank you for your review!
We are glad to hear that our team helped you solve your issue. Our 24/7 support team is there for you whenever you need us. All the best!
This might be the easiest app we've used! Within a few minutes new products were up in the site! We produce a lot of tees and Mugs, this app is totally a lifesaver! Thanks!