Printify: Print on Demand

Not happy with the sample prints I have ordered. After one wash the images are peeling and cracking. The colors have also faded drastically. Unfortunately I made the mistake of going live before I washed them now I have to pull all my designs and refund any sales I have made. Not to happy atm I will most likely end up going with printful.

Great design portal, but everything else about this app sucks. You cannot change your collection image and the descriptions never sync correctly with Shopify. Their customer service is a joke. Their live chat is a rouse and nonexistent. Their product prices are very high as well.

It's took 2 months for orders to go out and now you can't ship to anywhere without a restriction. I get nasty emails from customers and there's no way to contact them to see whats wrong or how to fix the issue.

I really wanted to make this work with Printify. The prices are great. The customer service at Printify is great. The app is great. But the apparel printing quality is just awful.

I ordered several samples, from multiple different printers through Printify, and they were all bad in some way. They really struggle with printing colors as the white base coat frequently shows through the image or leaves a white border on some of the sides. Sometimes the printed images were substantially smaller than the image in the mockup. One of the sweatshirts experienced fading around the image edges after just one wash.

I cannot stress this enough: I really wanted this to work as my profit margins would have been stellar, but I couldn't continue with Printify because I don't want to have a constant fear of an order being returned because the quality is terrible.

Most of the good reviews on here are probably from people who have just signed up, but haven't received any samples yet. I would never recommend this app.

I was going to use printify in conjunction with printiful as they offer a few products that printiful does not, but I will never use printify again. I will also warn against those that choose to use them in any capacity, let alone as the primary drop shipping revenue stream.

Needing a small batch of shirts for clients we placed only a small order before putting products live on the website. Glad we did as the shirts that arrived were unacceptable to say the least. Between the shirts being "burnt" from the heat press and over half the prints being printed crooked, it was a nightmare. Attempted to get a refund and move on, no no no said their customer service (whenever they decide to respond back) as a refund is only performed after the replacements have been received and been found to be unacceptable. Waited another week, big surprise, replacements were garbage. CS service is severely lacking and unavailable half the time during regular business hours.

Stupidly we decided to give them a second chance on other products. They wait until a customer decides to order a product (coffee mug) from us to alert us to the fact that they no longer work with that vendor......

Never working with them again. Printiful has been great. Check them out.

The WORST ever! Unacceptable printing. Your customers will hate you. Try washing your product, especially if you think you've received a few good samples. Tried all of their printers and several different products. Some came glued together. Some were missing chunks of ink on the shirt. Super faded. One came in and the printing looked like it went through a wood chipper before they sent it. And after the wash - completely crumpled cracked ink, faded, and so disappointing. Do not waste your money or your customers time. Amazon and Printful are superior choices - do your research. After 2 months and 10 email confirmations and 3 customer service reps, I have still not received any reprints.

DO NOT USE THIS APP!!! THEY ONLY WANT YOUR MONEY, AND THEY ARE NOT WILLING TO HELP YOU. If I could, I would give them zero stars! I signed up for an account in July. They allowed me to make multiple products, order multiple samples and place products on my website to be available for purchase. Fast forward to November, they send me an email saying my account is under review for verification failure. I verified my email according to the instructions in their settings. They are demanding me to show them the following: 1. Picture of yourself holding a valid ID or passport 2. A valid proof of address – such as a utility bill (water, electricity, internet), a bank or a credit card statement, or an insurance letter (invoices are not accepted). Your name, address, and date (no older than 3 months) must be visible. 3. Credit card/s used under your account – to provide evidence of the associated card ownership, please send us a photo of yourself next to each card that was used on your Printify account. For security reasons, please make sure to hide all digits apart from the last four digits of the card number and cover the 3 digit CVC number. I basically told them no, because it is an extreme invasion of privacy, not to mention a huge inconvenience and disruption to my business. I've already ordered multiple samples and placed the products on my website to be available for purchase. I've completed the email verification under the settings menu. These things should be enough verification without you needing to see my personal information, and putting my finances at risk while handling such sensitive information. They suspended my account, and I will never do business with them again! And you shouldn't either!

I am absolutely infuriated with the service I have been provided by Printify with both the products I have been sent and the customer service. Throughout the course of using their service I have had 5 faulty products sent to myself and 2 faulty products sent to my customers. They have received incorrect tracking details on packages as well, and I have been told by Printify to just deal with it. When I asked for a reprint on a product that was already reprinted for being horrible the first time, I was told that they would not and just to switch manufacturers. To tell a customer that a service THEY list is for "quantity" and not "quality" is an absolutely disgusting and sleezy business practice. NO WHERE on THEIR website do they list the difference in print providers. It should be EXPECTED that all prints are of the highest quality. Upon washing 3 of my samples, with the instructions listed in the tag, my designs were completely cracking and rubbing off. If I can't wash my shirts once, how are my loyal customers supposed to feel about the items they receive? The fact they offer DJ as a printer and defend them for sending us horrible prints is absurd. I am disgusted. They also refused to refund my money for their scam of a Premium Business Plan.

Placed an order on 8-6-19 and it still hasn't made it through production yet as of 8-15-19. The company has not been responsive, I can not get a hold of anyone for updates, and it seems as though there is a block between the customer and production location. Since they do not allow refunds or cancellations I'm forced to eat this order. I'm sticking with Printful as they have always made the process run smooth.

The only good thing I can say about this app is that the prices are low if you get the Premium Plan, and the selection of products is extensive. Other than that, they will tell you your images are low quality but they will send them to production without your approval and "we cannot guarantee a good outcome. In case of bad results, the order will not be applicable for a replacement or a refund." It will take SEVERAL HOURS to DAYS for the BOTS to reply to your issues and they will have MULTIPLE support people eventually responding to your issue and NONE of them are on the same page and make the whole process VERY confusing. I'm trying to open my store this weekend and I am not confident at all that my customers will receive good service if I continue using this company.