Printify: Print on Demand

Printify has been fun to play with to create new merchandise using my designs. The customer service is excellent, but the samples from their vendors have been hit-or-miss.

Love this app. I use this and Printiful but ANY product I can make with both Printify and Printiful I choose Printify EVERY. TIME. The costs are so much lower and it has allowed me to price my items fairly. As a designer and artist the tools are easy to learn and super efficient. Of the few top-tier apps and channels I've used for merchandise like this, Printify hands down provides the best prices, best manufacturers, and Best tools. I just need them to add PJ PANTS. I had a great design and had to use another provider because they had sweats, but NOBODY has PJ pants and I would love to design some of those.

Still 5 stars, but COME ON, get us some pj pants from one of these manufactures. They're so easy to sew.

Or maybe printed fabric bty???
That would be excellent.

The app was not able to transfer, the products I created for so long, from my old store to my 2nd new store. We do not use the old website anymore and I was told I have to wait for a new order to come in on the old website, im order to migrate the products to my new website. No new orders will be coming in because we don't use that website anymore. I'm forced to recreate the products again from scratch. I'll be using a new app.

We use a couple different apps for direct to garment printing and this is by far the easiest one to use. I've ordered samples and they are great quality. Would highly recommend!

I love it, is really easy to use, there is help for everything and when i have an issue I always received a very fast answer. It's a huge help to keep customer happy.

UPDATED 10/9/23
In response to a dreadful customer service experience our sister company had, we've immediately uninstalled this app and will not jeopardize our customer satisfaction by using this third-party provider that sells fourth-party products. If your store is committed to timely interactions and positive experiences with customers, avoid this app at all costs. Don't be left hanging with angry customers demanding answers while you look foolish because you're waiting for days on end from the Printify support team. Scroll the other review responses from Printify where the company confirms they can't manage all of the messages they get from Shopify merchants.
Only use this app if you want to be left in the dark about your customers' orders and look the fool because you can't give them timely answers and resolutions.

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ORIGINAL:
App is useless, website is useless (copying and pasting directly from the Shopify dashboard it doesn't recognize our store email address so we can't log onto their main site), Twitter "support" has gone nowhere. We have had a customer asking for two days the status of his order and have no answers. He ordered two items. It showed that both fulfillments were requested and that one was in production expected to ship tomorrow. The other was requested but there was no information anywhere except for his actual Shopify order. Tweeted Printify for help almost 24 hours ago (since we can't get into their website) and there is still no answer on the status of this order. It appears that one of the items - the one scheduled to ship tomorrow -- has been cancelled now. We have no idea what's happening with the order and have no information to give to the customer. Maybe this type of customer service is acceptable to Printify -- and based on reviews and social media comments it's clearly not working -- but this level of service doesn't cut it nowadays. Highly recommend using Printify if you want to feel powerless in your customer service delivery and looking like an idiot when you know nothing about their order. This is his first experience with our store and since Monday (today is Wednesday) we haven't been able to answer basic questions like: How long will it take for my order? Reason being: We don't even know if his order has been placed, or in production, or cancelled. Buyer beware.

Overall i'm very satisfied with Printify. I get quality printed products with my designs that I am proud to sell and the shipping is very fast. On the very rare occasion that I needed to get in touch with customer support, I was disappointed with the response time. However, I appreciate the follow up service they provided which shows they care and I sincerely hope they improve on this going forward because everything else is perfect so far.

The app is good, it’s no better or worse than the others. Where it’s let down is the little things. The range is exactly the same as everywhere (so no need for me to switch from Printful fully) And also there’s no option for company branding labels/packaging etc. That’s a big one for me.

Easy enough to use. Prices seem good after lots of investigation. Waiting for first sample so not checked quality but lots of other reviews say its fine. Had first orders and is easy to deal with.

Beware, Using Printify has become a dangerous gamble for your business. Printify had a glitch from Sept 1st - Sept 10th, 2022, where ANY order with multiple lines had only ONE item printed and sent. But they marked every order as COMPLETELY fulfilled and customers were sent tracking information for the FULL order but received only one item. Now imagine this time X amount of orders in this 10-day period. There was NO merchant help except sending cancellation emails two weeks after the fact. I spent hours chatting with customer service and begging for help and to actually figure out which items were actually shipped. The agents were all nice enough but Printify wasn't going to offer any real support to many, many botched orders besides issuing a refund for the unproduced items. Honestly, it's a disaster and they could care less about the merchants or how it affects small businesses. After a nearly 2-hour chat, one kind agent was able to have my replacement orders upgraded with expedited shipping as an exception. But today I find out that they have not placed priority shipping on the orders, and have actually disabled the help chat. This is the perfect example of how little they care. I'm hoping multiple merchants will help report them to Shopify for their lack of service.